8/10 Good
Rowhan
Travelled with family and small children
Sep 3, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first trip to Trinidad & Tobago, and while it started a bit rough with a very unpleasant immigration officer (not part of the hotel!), the rest of my experience made up for it.
The hotel itself was nice, clean, and very peaceful. The staff really made the difference — special thanks to Rhonda and Justine at the front desk who were incredibly helpful and friendly throughout our stay. There was also a lovely lady in charge of the activities who was super sweet, though I didn’t catch her name because I wasn’t feeling well at the time.
I had read previous reviews mentioning a smell near the beach, and yes, it’s there. It seems to be from sea moss in the area. It’s not a deal-breaker for the hotel, but it does affect the beach experience. Luckily, the hotel offers a free shuttle to nearby beaches, which made up for it.
Some parts of the hotel were under construction, including the kids’ park, which was disappointing because we were expecting more kid-friendly activities. Breakfast was okay — the banana bread stood out as my favorite.
Pros:
Calm, quiet environment
Super friendly and helpful staff
Shuttle to local beaches
Clean and generally well-kept
Cons:
No water bottles in the room (not sure if we were supposed to ask)
Hotel was fully booked, so towels were limited at times
Room setup is standard even if you book for a specific number of guests — you need to request extra towels/beds/etc., but staff is very accommodating about it
Overall, it was a relaxing stay, and
Rowhan
Stayed 4 nights in Aug 2025