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Comfort Inn & Suites Lubbock West

2.5 star property
Enjoy the indoor pool at this Lubbock hotel

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Lubbock West

Lobby
Lobby
Suite, Multiple Beds, Non Smoking
Free continental breakfast
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3430 W Loop 289, Lubbock, TX, 79407
  • Place, West End Center
    ‪5 min walk‬
  • Place, Lubbock Christian University
    ‪17 min walk‬
  • Place, Ballet Lubbock
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (Upgrade)

In-room safe, desk, iron/ironing board, rollaway beds

Room, Multiple Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 7
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Non Smoking

8.2 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Lubbock

In Lubbock .You'll be within half a mile (1 km) of West End Center and 2 miles (3 km) of Ballet Lubbock with a stay here. South Plains Mall and Lubbock Premiere Cinema are also within 3 miles (5 km).

What's nearby

  • West End Center - 5 min walk - 0.5 km
  • Lubbock Christian University - 17 min walk - 1.5 km
  • Ballet Lubbock - 3 min drive - 2.7 km
  • University Medical Center - 5 min drive - 8.2 km
  • Texas Tech University - 5 min drive - 7.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Thirsteas - ‬18 min walk
  • ‪Chick-fil-A - ‬9 min walk

About this property

Comfort Inn & Suites Lubbock West

Enjoy the indoor pool at this Lubbock hotel
Comfort Inn & Suites Lubbock West offers its guests an indoor pool and a hot tub. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available. The business-friendly Comfort Inn & Suites Lubbock West also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 65 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
Comfort Inn & Suites Lubbock West offers 65 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Lubbock
Quality Lubbock
Quality Hotel Lubbock
Quality Inn Suites Lubbock

Reviews

Comfort Inn & Suites Lubbock West Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

Reviews

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room i had a awful mattress. I found 3 bugs in my room. The white linen,was dingy. The breakfast buffet ,needs potatoes to menu . Bold coffe was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gloria

Stayed 3 nights in Aug 2025

10/10 Excellent

Tanceana

Stayed 2 nights in Aug 2025

8/10 Good

RANDY

Business traveller
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
When we first arrived the receptionist was very friendly and helpful. Checking in was fast and easy. Our room had a funny smell and it was somewhat clean. Floors were a little dirty and table. Beds were clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

8/10 Good

Cory

Liked: Cleanliness
Great pool, good location
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

not clean

We booked this hotel because it had an "excellent" rating with 1000 reviews. The front desk person was great. However, the common areas were not clean. The elevator was especially dirty. The bathtub was very old and not clean. I have always trusted the ratings on hotels.com but this one was a miss. The multiple "10/10" reviews and "liked: cleanliness" are very misleading. After our stay I went back to look at other reviews in detail. The Aug 4 "poor" review has photos that were very similar to our experience. I would hope the management would take note and clean up the facility to make it "excellent" rather than bury any negative comments with misleading "10/10" excellent reviews. For future Hotels.com stays I will look closer at the specific reviews before booking.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Travelled with family
Liked: Amenities
Beds were comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

JEFF

Disliked: Cleanliness, property conditions & facilities
Noisy, unclean, clean linens were questionable. Would not recommend!
Stayed 1 night in Aug 2025

6/10 Okay

Henry

Travelled with family
Disliked: Cleanliness

Not great but not bad

Hotel was okay at best. Room had a mildew smell in it. Towels were pink and not white. Floor tiles were loose. Some light bulbs in room were burnt out.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed is super soft. I like firm.
Stayed 2 nights in Aug 2025

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was excellent, it exceeded our expectations 👏 👌
Stayed 1 night in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Friendly staff. Nice breakfast. Quiet area.
Stayed 1 night in Aug 2025

10/10 Excellent

Lori, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility
Stayed 1 night in Jul 2025

2/10 Terrible

Erika

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was dirty, the bathrooms were covered with rust and mold. The floors were not vacuumed. They were playing inappropriate shows on the TV in the lobby with my 8 year old present. The outside of the building was unkept. Tall grass around the property. The lobby person was very nice and try to accommodate the uncleanliness but it resulted in a refund and we did not stay there.
Stayed 1 night in Aug 2025

8/10 Good

christine

Liked: Room comfort
Front desk staff are wonderful, hotel is a bit run down.
Stayed 1 night in Aug 2025

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room and super friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED the king size beds in the room. The rooms were large and spacious. I would definitely stay here again!!
Stayed 1 night in Jul 2025