4/10 Poor
shelly e.
May 6, 2026
This is definitely not "luxury in Lubbock" as it was described. It is in Lubbock but far from luxurious. The interior of the home was relatively clean and mostly as described. The game room could definitely use some upgrades and attention. All of the games were not functional. The game room also got overlooked from cleaning because there were used paper plates under the sofa. . The outdoor area has grass that was knee high in some areas and the hot tub leaked. I let the property manager know about the issues and was told it they had been too booked up to have the yard done and it was too late to have it done the day we checked in and that he was aware of the leak and that it had been patched. Later that night we realized that there were no bath mats in the master bathroom but I didn't feel comfortable reaching out again because and issue seemed to be met with an excuse or explanation. There wasn't anything wrong with the rest of the home just as stated definitely not "luxury"
shelly e.
Stayed 2 nights in Apr 2026