Ratings based on 105 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 19, 2019 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 13, 2019 on Hotels
5 out of 5
by A traveller from Harrow

Posted Jul. 21, 2019 on Expedia
We loved everything about Relais San Lorenzo. Daniela is a wonderful host and nothing was too much trouble. The building is beautiful and dates from the 17th century, but everything is in top condition and works really well. The location is absolutely perfect. Very highly recommended. This was our first time in Lucca and we loved the city. We hope to return and will definitely stay in Relais San Lorenzo again!
5 out of 5
by A traveller

Posted Jul. 6, 2019 on Expedia
Excellent location, spacious room, very good breakfast and on site parking.
5 out of 5
by A traveller

An oasis in the heart of Lucca

Posted Jun. 27, 2019 on Hotels
A beautiful room and fantastic breakfast. Daniela was most helpful throughout our stay. Thank you so much for your kind hospitality.
4 out of 5
by A traveller

Quaint hotel in the heart of Lucca

Posted May 28, 2019 on Hotels
My wife and I enjoyed our stay at Relais San Lorenzo. It was a great part of town and was fairly quiet. The room itself was spacious and the bathroom was roomy. I didn't love the shower setup, but the water pressure was great and the water hot and plentiful. Breakfast was good and they had a nice setup. I couldn't see any sort of in-room climate control, so I'm not sure how to make the room warmer or colder. It might be that I just couldn't see the thermostat. Overall I'd recommend the hotel. My only complaint is that the set of keys was a bit burdensome to put in a pocket. Kind of need a purse or backpack, but other than that it's a good hotel for exploring Lucca!
5 out of 5
by A traveller

Posted May 7, 2019 on Expedia
Beautiful, historic property right in the heart of Lucca
5 out of 5
by A traveller

Great find

Posted Apr. 15, 2019 on Hotels
Great hotel. Situated above a museum. Reception only open at certain times so read the information before arriving as parking will be a problem. We parked outside the walls of the town. It was 24hrs for approx 15 euros. The roads are very tight within the walls and very busy. The breakfast was great continental style with the choice of eggs. Hotel is a short walk into town with shops cafes and restaurants. Great location.
4 out of 5
by A traveller

Beautiful place to stay

Posted Mar. 8, 2019 on Hotels
We decided to stay in Lucca as we had read many good things about it and we came across this bed and breakfast by chance. It is located within the walls of Lucca, a delightful place to stay, if a little difficult to get to buy car. Within the walls, Lucca is designed as a one way system. We missed the Relais first time and it took some thought to get back to it given the one way system. Nevertheless we did it! The sign outside is quite small and so it is somewhat easy to miss. The Relais is on the second floor of a very old building (built in 1650 allegedly) and so you need to be able to carry your luggage up to the Relais, up two floors. It's not such a big deal but there is no lift. The Relais is a lovely place, very fashionably furnished and very comfortable. A delightful place to stay. The people running it are very helpful. It is also located in easy walking distance of nice restaurants and bars. Thoroughly recommended.
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 20, 2018 on Hotels