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San Luca Palace Hotel

4.0 star property
4-star Beaux Arts hotel, connected to a rail/subway station in Lucca Historical Center

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Photo gallery for San Luca Palace Hotel

Reception
Bar (on property)
Front of property - evening/night
Superior Double Room
Outdoor dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

View in a map
Via San Paolino, 103, Lucca, LU, 55100
  • Walls of Lucca
    ‪2 min walk‬
  • Piazza Napoleone
    ‪5 min walk‬
  • Piazza dell'Anfiteatro
    ‪10 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

1 bedroom, premium bedding, down comforters, minibar

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

About the area

Lucca

City center stay.With a stay at this Lucca Historical Center hotel, you'll be steps from Palazzo Mansi National Museum and Porta Sant'Anna. Porta San Donato and Walls of Lucca are also within half a mile (1 km).

What's nearby

  • Walls of Lucca - 2 min walk - 0.2 km
  • Piazza Napoleone - 5 min walk - 0.4 km
  • Lucca City Hall - 5 min walk - 0.5 km
  • Guinigi Tower - 10 min walk - 0.9 km
  • Piazza dell'Anfiteatro - 10 min walk - 0.9 km

Getting around

  • Lucca Station - 15 min walk
  • Galileo Galilei Airport (PSA) - 45 min drive

Restaurants

  • ‪Bastian Contrario - ‬2 min walk
  • ‪Gigliola - ‬7 min walk
  • ‪Buca di Sant'Antonio - ‬5 min walk
  • ‪Ristorante da Francesco - ‬6 min walk
  • ‪Osteria da Rosolo - ‬5 min walk

About this property

San Luca Palace Hotel

4-star Beaux Arts hotel, connected to a rail/subway station in Lucca Historical Center
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A meeting room and limo/town car service are available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly San Luca Palace Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Lucca hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Built in 2007
  • Full breakfast (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
San Luca Palace Hotel offers 26 accommodations with minibars and safes. Beds feature down comforters and premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Russian, Ukrainian

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 20 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Cribs (infant beds) are available for EUR 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 2:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Luca Palace
Luca Hotel
Luca Palace
Luca Palace Hotel
San Luca
San Luca Hotel
San Luca Palace
San Luca Palace Hotel
San Luca Palace Hotel Lucca
San Luca Palace Lucca
San Luca Palace Hotel Hotel
San Luca Palace Hotel Lucca
San Luca Palace Hotel Hotel Lucca

San Luca Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 315 out of 407 reviews
Rating 8 - Good. 74 out of 407 reviews
Rating 6 - Okay. 12 out of 407 reviews
Rating 4 - Poor. 3 out of 407 reviews
Rating 2 - Terrible. 3 out of 407 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here- good location for walking and exploring the town. Very close to entrance of wall walking path. Very friendly & helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with large rooms and very comfortable. It is very walkable and also it is easy for taxis / shuttles to get to since it is not too far into the pedestrian area (still within the old city and very close to lots of shopping and restaurants).
Stayed 3 nights in Apr 2025

8/10 Good

Don

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Palace Hotel. I walked the wall around Lucca my first day. Went to the Opera performance, took a guided tour of the town. Plenty of small interesting shops. Enjoy your travels. Ray.
Stayed 1 night in Apr 2025

2/10 Terrible

hector

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was warm and friendly. Breakfast was better than expected. Just wish I had brought my own pillow.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an extremely easy property to find. The location is very close to the old city wall which is a walkable path. The staff was helpful, when we needed some food stored in a refrigerator. The kitchen staff provided a very nice breakfast daily with many options that suited both American and European tastes. Breakfast cappuccinos were delicious each day.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d gladly return

The staff was very helpful and personable. My room was spacious, the bed was firm and the pillows were too flat and firm, and I like flat pillows. The breakfast was wonderful, a large variety of baked goods, hot/cold proteins ,and fruits.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay overall
Stayed 1 night in Mar 2025

10/10 Excellent

Guy

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location and Lovely Property.

A smiling friendly welcome, spotlessly clean large room with a super comfy bed and a spacious bathroom with excellent big shower. What more do you need. Lovely property in the old town only a short walk from the railways station. Ideal for exploring or relaxing. Nice little bar on site to with a good selection of drinks including local artisan beers.
Stayed 2 nights in Jan 2025

10/10 Excellent

Inci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful weekend in Lucca and I was very happy with San Luca Palace. I work online and for me the quality of wifi is the top importance and unfortunately quite often although the hotel website indicates they have wifi the quality would be very poor and I would not be able to do my work properly and would get anxious about it. Wifi was working very well, staff was helpful and the room was spacious. I look forward to being back to Lucca and staying in San Luca Palace. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter, Marlow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Roman

Travelled with family

Excellent Hotel

Lovely hotel friendly staff,hotel situated in good location for all amenities. We were visiting to see family and was central for us.
Stayed 4 nights in Dec 2024

10/10 Excellent

greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lucca

This was a great find. The hotel was wonderful ( but i didn't like my pillow) and Lucca is just marvelous. I want to give the hotel and location great raves though i would prefer it to be the best kept secret. Wonderful medieval village and concierge Simon could not be more helpful. What a gentleman! Also. the breakfast was absolutely awesome!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in a quaint city

San Luca Palace Hotel was very nice. The best part of it was that it had Disabled Accessible bathroom in my room. There was ample room for me to maneuver wheelchair safely. I really appreciated that I had my own accessible bathroom, and my husband had his own bathroom. The only downside about the bathroom is that it lacked safety grab bars. Luca was a lovely town to visit and wander. It's proximity to Florence and Pisa or ideal. I would definitely stay at that hotel and come back to visit Luca. (I may bring safety grab bars to gift the hotel when I visit again.)
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good at the hotel, and they had probably the best breakfast I’ve seen in Italy
Stayed 1 night in Nov 2024

10/10 Excellent

Estelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with very spacious bedrooms. Location was perfect to explore Lucca. Breakfast had lots of options with very friendly waitress.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024