Ratings based on 814 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 29, 2023 on Expedia
Comment from Hotel Management
Dec. 5, 2023 by Melina Binz, Marketing, Hotel Management
Dear XIAOYING,Wow - What a great rating! Thank you so much for your fantastic feedback.We are very pleased to read that you had a wonderful stay with us and hope to welcome you soon again as our guest.In the meantime we send you our best regards from the lakeside
by A traveller
Amazing view from the room
Posted Nov. 2, 2023 on HotelsVery amazing view. Beautiful lake. And clean hotel. Nice big rooms.
Comment from Hotel Management
Nov. 6, 2023 by Anke Mayer, Marketing, Hotel Management
Dear Geaik Theng,Wow - What a great rating! Thank you so much for your fantastic feedback.We are very pleased to read that you had a wonderful stay with us and hope to welcome you soon again as our guest.In the meantime we send you our best regards from the lakeside.Anke Mayer, Marketing
by A traveller
Posted Oct. 29, 2023 on Hotels
Comment from Hotel Management
Nov. 6, 2023 by Anke Mayer, Marketing, Hotel Management
Dear Ian,thank you very much for the very good rating .We are really pleased to hear that you had a nice time staying with us. It would be a great pleasure for us to welcoming you again.Best regards,Anke Mayer, Marketing
by A traveller from Manhattan Beach
Posted Oct. 14, 2023 on Expedia
Great views. Helpful staff.
Comment from Hotel Management
Oct. 15, 2023 by Anke Mayer, Marketing, Hotel Management
Dear Gregory,Thank you very much that you have taken your time for giving us a feedback about your stay with us. We are happy to read that you enjoyed our great view and our service. It would be a great pleasure for us to welcoming you again.Best regards,Anke Mayer, Marketing
by A traveller
Posted Oct. 13, 2023 on Expedia
Everything was perfect. Staffs were very friendly and room was clean. The lake view was amazing.
Comment from Hotel Management
Nov. 1, 2023 by Anke Mayer, Marketing, Hotel Management
Dear Terence,Thank you so much for your fantastic feedback.We are very pleased to read that you had a wonderful stay with us and hope to welcome you soon again as our guest.In the meantime we send you our best regards from the lakesideAnke Mayer, Marketing
by A traveller
Posted Oct. 9, 2023 on Expedia
We will definitely return. The view, the quiet, the rooms , all wonderful
Comment from Hotel Management
Oct. 9, 2023 by Anke Mayer, Marketing, Hotel Management
Dear Nicole,Thank you so much for your fantastic feedback.We are very pleased to read that you had a wonderful stay with us and look forward to welcoming you soon again as our guest.In the meantime we send you our best regards from the lakesideAnke Mayer, Marketing
by A traveller
Posted Sep. 22, 2023 on Expedia
Comment from Hotel Management
Sep. 26, 2023 by Melina Binz, Marketing, Hotel Management
Dear Ashani,We thank you very much for your positive rating.We are very pleased to read that you had a wonderful stay with us and hope to welcome you soon again as our guest.The whole Hermitage team is looking much forward to your next visit.Best regards,
by A traveller
Posted Sep. 19, 2023 on Expedia
Comment from Hotel Management
Nov. 6, 2023 by Anke Mayer, Marketing, Hotel Management
Dear James,thank you very much for the good rating.It was a pleasure for us to have you as our guests and even more to welcoming you another time at our hotel.Best regards,Anke Mayer, Marketing
by A traveller
Posted Sep. 19, 2023 on Expedia
Comment from Hotel Management
Sep. 21, 2023 by Melina Binz, Marketing, Hotel Management
Dear James,Thank you very much for your rating.It would be a great pleasure for us to welcoming you again.Kind regards,
by A traveller
Posted Sep. 10, 2023 on Expedia
Comment from Hotel Management
Sep. 12, 2023 by Melina Binz, Marketing, Hotel Management
Dear Matthew,Thank you for your wonderful review. It's great to know you had a nice stay at the HERMITAGE in Lucerne. It was a pleasure for us to have you as our guests and even more to welcoming you another time at our hotel.Best regards,
