Ratings based on 202 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted May 6, 2024
4 out of 5
by A traveller

Posted Mar. 4, 2024 on Hotels
Good value for money and close to the lake
4 out of 5
by A traveller

Posted Mar. 1, 2024 on Expedia
easy walking to everything . quiet
3 out of 5
by A traveller

Posted Feb. 26, 2024 on Hotels
It was good except for the smell of cigarette smoke that is so overwhelming upon entering the building . Moldy and dirts builds up on bottom of the shower door. There was festivities going around the town that week starting Feb.5 onward was very noisy all night long. Be prepared if you are travelling this dates.
4 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
Very clean, bit of an older building but it has character. Kind staff and yummy breakfast.
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Good location clean good price close to the center nice view
5 out of 5
by A traveller

Posted Jan. 20, 2024 on Hotels
Lovely, very near at bus stop. 2 stops to luzern station and also walkable 10 mins tops. No kettle at room but has hot water downstairs
2 out of 5
by A traveller from London

Posted Jan. 19, 2024 on Expedia
I booked the double room with a lake view. My room's view was an office building. When I went to inform the manager, first he was confused, then I showed him my booking confirmation. He laughed and said no room in the hotel has a lake view, and he would remove the "lake view" from the description. I'm writing this review one week after I checked in, and it is still in the description. The hotel is 3 and a half stars; I say it's a 2 at least. WiFi was also a major issue, and the lady at reception told me to add my card details, but I would not be charged. I wasn't sure, so I just left, as I have never had to add my card details to get free wifi. The great thing about the hotel is that it is located in a great area and is very convenient to get everywhere via walking, buses, and taxis. It is a 15-minute walk from the train station and most of the main attractions.
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 28, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 7, 2023 on Hotels