Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel calme et propre
Publié le 27 déc. 2018 sur HotelsDans une rue perpendiculaire et non sur la rue principale (erreur carte 200m à gauche voir photo). Personnel très sympa. Chambre de bonne taille confortable et calme
Commentaires de Gestion de l’hôtel
28 déc. 2018 par P Raaj Nishad, Gestion de l’hôtel
Thankyou so much for your kind stay with us. We, Hotel Nexus are always here to welcome you and your family in Lucknow... Thanks and Regards
Hotel Nexus
www.hotelnexus.in
par un voyageur
Pleasant!
Publié le 15 févr. 2024 sur HotelsEverything was ok for the price. The only part we didn’t like was, it is a vegetarian restaurant! On top of it they don’t allow ordering food from outside. That sucked! Other wise it was good 👍
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Tanush, Gestion de l’hôtel
Dear Guest,We're grateful for your feedback and pleased to hear that you had an overall positive experience. We apologize for any inconvenience caused by our vegetarian restaurant and the policy against outside food. We strive to offer diverse dining options and maintain food quality and safety standards. Your comments are valued, and we hope to welcome you back for a more enjoyable stay.Warm regards,Hotel NEXUS
par un voyageur
Publié le 10 déc. 2023 sur Expedia
par un voyageur
Publié le 26 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Hotel NEXUS Team, Gestion de l’hôtel
"Thank you for your review! We're thrilled you enjoyed your stay with us. Your kind words mean the world to us!
par un voyageur
Publié le 8 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Hotel NEXUS Team, Gestion de l’hôtel
"Thank you for your review! We're thrilled you enjoyed your stay with us. Your kind words mean the world to us!
par un voyageur
Publié le 8 août 2023 sur Expedia
Service was good
Commentaires de Gestion de l’hôtel
30 août 2023 par Kamini Dwivedi, Gestion de l’hôtel
Dear Mukund Ji,Thank you for being an essential part of our journey towards excellence. We look forward to hearing from you and hope to have the pleasure of welcoming you back to Hotel Nexus in the future.Warm regards,Reservation DeskHotel Nexus
par un voyageur
Publié le 3 juill. 2023 sur Expedia
Never book this hotel.we had a worst experience in this hotel.when u book it online u will see a beautiful picture of the room but in real is not like this.we book a deluxe room the mattress was very very thin it was just a sponge.we had body pain.we went to complain and we had to upgrade the room to executive room with additional charges.
Their executive room was an old dirty smelly room.window edge full of dust.the room has one kettle to boil water but u the cord is not enough long to connect to the PowerPoint.we had put something under the kettle and use it.The Ac is an old style that’s doesn’t fuction well.
The toilet exhaust system full of dust.it’s very old and dirty.we stayed 5 days as they won’t refund our money.in our stay we got soap 2 days only and towel they provide u only one for 2 people.u have to keep asking for more.
Please never see pictures and book this hotel.
It’s not worth what we paid.
Commentaires de Gestion de l’hôtel
30 août 2023 par Kamini Dwivedi, Gestion de l’hôtel
Dear Bhavana Ji,Greetings From Hotel nexus !!!I wanted to personally address the concerns you raised during your stay at our hotel. Your feedback is incredibly important to us, and I sincerely apologize for any inconvenience or frustration you may have experienced.First and foremost, I want to express my sincerest apologies for the issues you encountered during your stay. Please know that this is not indicative of the high standards of service we strive to provide. We take your feedback seriously, and I assure you that we are actively working to address the problems you've highlighted.I understand your frustration with Mattress issue, and I want to assure you that we are taking immediate steps to rectify this situation. Our team is thoroughly investigating the matter to identify the root cause and implement measures to prevent its recurrence in the future.Additionally, your above comment are well noted. We are reviewing our operational procedures to ensure that all aspects of our guests' experience align with our commitment to excellence. Your feedback will guide us in making the necessary improvements to our services.Your satisfaction is of utmost importance to us, and we genuinely want to make amends for any disappointment you may have faced.Thank you for bringing these matters to our attention, and for giving us the opportunity to address them. We value your patronage and hope to have the chance to welcome you back in the future, so we can demonstrate the improvements we've made based on your feedback.Regards-Reservation Desk Hotel Nexus
par un voyageur
Publié le 19 juin 2023 sur Expedia
Check in experience was not good, but afterwards the room was upgraded and room service/food was good
par un voyageur
Publié le 14 déc. 2022 sur Expedia
Good:
- clean room
- Very good breakfast service
Not so good:
- not very clean beds and blanket
- relatively small room size
- car parking space but congested and small
Commentaires de Gestion de l’hôtel
13 janv. 2023 par Vaibhav Trow, Gestion de l’hôtel
Dear Guest,Thank you so much for sharing your experience with us! We realize we were unable to delight you in your recent stay with us. We take the feedback extremely seriously and will work on the areas of improvement with the team.It has always been our endeavor to provide our guest undivided attention and personalized service at all times, and will work towards creating an even better experience on your next visit. We eagerly await the opportunity to welcome you back and assure you of our best service and attention.Thank you,Kind RegardsHotel NEXUS
par un voyageur
Publié le 12 déc. 2022 sur Hotels
It was pleasant stay in Nexus hotel for our family. Personal is very kind and helpful, room was cleaned every day, bathroom sanitized. All in all worth the money and in competing with Lucknow hotel offers, you will be pleasant surprised.
Commentaires de Gestion de l’hôtel
13 janv. 2023 par Vaibhav Trow, Gestion de l’hôtel
Dear Guest,Thank you so much for sharing your experience with us! We are delighted to know that we were able to live up to your expectations and team are delighted to learn of your high praise.Your generous appreciation encourages all of us to go the extra mile to create a memorable experience always. It has been a great pleasure to have you at Hotel NEXUS Lucknow and we look forward to welcome you back to relive and relish the unforgettable experience again.Thank you,Kind RegardsHotel NEXUS
