Note fondée sur 105 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
87 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Santa Clara

Publié le 11 nov. 2023 sur Expedia
Excellent staff. Friendly and helpful. Walking distance from national museum
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Ross Mackay, Gestion de l’hôtel
Dear Johan,It was a pleasure having you stay with us and thank you for taking the time to share your feedback of your recent stay at Southern Sun Ridgeway.We are delighted that you enjoyed your time with us and I am most proud that you found our team to be friendly and helpful. We strive to provide the best possible service to all our guests, and I am thrilled that this was the case for you.We look forward to welcoming you back in the future.Kind regards,Ross MackayGeneral Manager
3 sur 5
par un voyageur

Publié le 6 oct. 2023 sur Expedia
The tv Signal quality was very bad, wifi network kept booting. Food was exquisite
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Ross Mackay, Gestion de l’hôtel
Dear Mundodawafa,Thank you for choosing to stay at Southern Sun Ridgeway during your recent visit to Lusaka.I appreciate you taking the time to share your review with us and I am pleased to know that you enjoyed the food offered by our chefs.I am disappointed that you had issues with our TV signal and Wi-Fi as these are two services that could of been quickly rectified for you. Thank you for raising these points as I will communicate them to the team.I hope we are able to welcome you back some day in the near future.Kind regards,Ross MackayGeneral Manager
5 sur 5
par un voyageur

Publié le 29 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Ross Mackay, Gestion de l’hôtel
Dear Biswanath,It was a pleasure having you stay with us and thank you for choosing Southern Sun Ridgeway.I appreciate you taking the time to share your rating of your time spent with us and I am delighted that you had an excellent experience at our hotel.I do hope that we are able to welcome you back in the near future.Kind regards,Ross MackayGeneral Manager
5 sur 5
par un voyageur

Publié le 20 sept. 2023 sur Expedia
The staff at Southern Sun are exceptional. Thank you for all the attention you give to every detail in making my stay pleasant.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Ross Mackay, Gestion de l’hôtel
Dear Judy,It was a pleasure having you stay with us and thank you for sharing your wonderful review of Southern Sun Ridgeway with us.I am delighted that our team made your time here exceptional and I will be sure to share your kind comments with them.I look forward to the opportunity to welcome you back in the future.Kind regards,Ross MackayGeneral Manager
5 sur 5
par un voyageur

Publié le 7 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2023 par Ross Mackay, Gestion de l’hôtel
Dear Christopher,Thank you for taking the time to share your rating of Southern Sun Ridgeway.The team and I are delighted that you had a 10 out of 10 experience at our hotel. The strives to offer a high level of service to all our guests and we are pleased this was the case for you.I hope we have the opportunity to welcome you back to Southern Sun Ridgeway in the future.Kind regards,Ross MackayGeneral Manager
4 sur 5
par un voyageur

Good old times - Will do it again

Publié le 26 févr. 2023 sur Hotels
Enjoyable stay at the Southern Sun Ridgeway. Friendly staff. Chef at Restaurant was also very friendly & accommodating.
Commentaires de Gestion de l’hôtel
27 févr. 2023 par Ross Mackay, Gestion de l’hôtel
Dear KL,Thank you for taking the time to share your recent experience at Southern Sun Ridgeway.I am delighted to know that your enjoyed your stay with us and that your found our team to be friendly and accommodating.I look forward to welcoming you back to Southern Sun Ridgeway soon.Kind regards,Ross MackayGeneral Manager
4 sur 5
par un voyageur

Improved compared to years ago

Publié le 1 nov. 2022 sur Hotels
It was good despite mosquitos in room which was surprising and there was not repellent. Rooms were clean. Services were a bit slow
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 oct. 2022 sur Hotels
4 sur 5
par un voyageur

Publié le 29 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
29 avr. 2022 par Southern Sun Team, Gestion de l’hôtel
Dear Cindy, Greetings, Thank you for your valued feedback, we will ensure that we make the necessary improvements in order to make your next stay enjoyable. Kind Regards, Southern Sun Team
5 sur 5
par un voyageur

Exceptional

Publié le 31 déc. 2021 sur Hotels
Great hotel, friendly staff, very clean rooms and comfortable stay.