Ratings based on 715 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Weekend Away
Posted Feb. 26, 2024 on HotelsGreat hotel. Upgraded to a wonderful room with a view of the City. Very clean, staff very friendly and great service
Comment from Hotel Management
Feb. 27, 2024 by Fernando López Lens - General Manager, Hotel Management
Dear Barry, Thank you for leaving such a great rating and review after your stay at Sofitel Luxembourg Le Grand Ducal. We could not be happier to read such amazing comment and that you really appreciated your stay with us. We will make sure to pass on your very kind words onto our Ambassadors.It was an absolute pleasure welcoming you to Sofitel Luxembourg Le Grand Ducal, and we hope that we will do so once again very soon.Sincerely,Fernando López Lens - General Manager
by A traveller from Montebello
Posted Jan. 16, 2024
The staff, location, service and food excellent
Comment from Hotel Management
Jan. 16, 2024 by Engelbert, Hotel Management
Dear Armen,Thank you for letting us such a perfect rating regarding your recent experience at Sofitel Luxembourg Le Grand Ducal.We are thrilled to know that everything met all of your expectations, from our prime location to the quality of service provided by our ambassadors. Please rest assured that we will transfer them your kind review.Looking forward to welcome you back in Luxembourg in the nearest future,Best regards,Fernando López Lens, General Manager
by A traveller
Posted Jan. 12, 2024 on Expedia
The staff were so welcoming and hospital to my son and thought of every little thing you could image. Loved it would come back.
Comment from Hotel Management
Jan. 12, 2024 by Fernando López Lens - General Manager, Hotel Management
Dear Jennelle,Thank you so much for your kind words and positive feedback! We are delighted to hear that our staff provided a warm and hospitable experience for your son, and that you appreciated the attention to detail in our service. It's fantastic to know that you loved your stay, and we would be honored to welcome you back in the future. Looking forward to the pleasure of serving you again.Sincerely,Fernando López LensGeneral Manager
by A traveller
Posted Dec. 30, 2023 on Expedia
When I arrived, the hotel upgraded me to a city view, I think in part due to my flight being cancelled and getting there about 7 hours later than expected. Really superb room and very clean. Bar on 8th floor was lovely, went there every night. Restaurant on 8th floor used for breakfast, and that was really good too. Good selection of continental things, and some eggs and sausages too but I had plenty with the breads, pastries, Yoghurt etc. Great hotel, service top notch and loved my room. Would definitely recommend and return.
Comment from Hotel Management
Dec. 31, 2023 by Fernando López Lens - General Manager, Hotel Management
Dear Julie, Thank you for leaving such a great rating and review after your stay at Sofitel Luxembourg Le Grand Ducal. We could not be happier to read such amazing comment and that you really appreciated your stay with us. We will make sure to pass on your very kind words onto our Ambassadors.It was an absolute pleasure welcoming you to Sofitel Luxembourg Le Grand Ducal, and we hope that we will do so once again very soon.Sincerely,Fernando López LensGeneral Manager
by A traveller
Posted Dec. 30, 2023 on Hotels
Wonderful
Comment from Hotel Management
Dec. 30, 2023 by Fernando López Lens, General Manager, Hotel Management
Dear Roberta,Thank you for taking the time to review our hotel Sofitel Le Grand Ducal.It is rewarding to know that your stay with us was enjoyable. We hope to have the pleasure of seeing you again in the near future.Sincerely,
by A traveller
Posted Nov. 11, 2023 on Expedia
Comment from Hotel Management
Nov. 12, 2023 by Fernando López Lens General Manager. , Hotel Management
Dear Raquel,Thank you for taking the time to rate your experience in our hotel.We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future. Sincerely,
by A traveller
Posted Nov. 3, 2023 on Expedia
Top class hotel just outside centre of city but close enough to walk to most sights. Nice check in member of staff who showed me how to get to the sight i had booked for.
Was given a bowl of fruit when i had got to my room.
Restaurant and bar staff were friendly.
Room was very spacious with comfortable bed , large tv screen and complimentary soft drinks in the mini bar.
Lots of choice for breakfast including smoked salmon !
View from the 8th floor restaurant was fantastic looking over the city.
I would stay at this hotel again when visiting Luxembourg.
Comment from Hotel Management
Nov. 8, 2023 by Fernando López Lens - General Manager, Hotel Management
Dear Peter,Thank you for leaving such a great rating and review after your stay at Sofitel Luxembourg Le Grand Ducal. We could not be happier to read such amazing comment and that you really appreciated your stay with us. We will make sure to pass on your very kind words onto our Ambassadors.It was an absolute pleasure welcoming you to Sofitel Luxembourg Le Grand Ducal, and we hope that we will do so once again very soon.Sincerely,Fernando López LensGeneral Manager
by A traveller from Norton
Posted Oct. 13, 2023 on Expedia
Beautiful view from the 8th floor restaurant, very clean and modern rooms and an attentive lobby staff.
Comment from Hotel Management
Oct. 17, 2023 by Fernando López Lens - General Manager, Hotel Management
Dear Alexander, Thank you for your perfect rating following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López LensGeneral Manager
by A traveller
Posted Oct. 9, 2023 on Expedia
Transport close and walkable
Comment from Hotel Management
Oct. 10, 2023 by Fernando López Lens - General Manager, Hotel Management
Dear Georgia,Thank you for taking the time to rate your experience in our hotel Sofitel Luxembourg le Grand Ducal. We are delighted to know that you appreciated our stay with us and we hope to have the pleasure of seeing you again in the future.Sincerely, Fernando López Lens,General Manager.
by A traveller
Could not have asked for more!
Posted Oct. 7, 2023 on HotelsAs a solo traveler, I was delighted with the service, style, comfort, location and staff at this exceptional hotel. When traveling for pleasure, I look also for restaurants and shopping nearby and safe surroundings. This Sofitel hotel has it all. Plus, Luxembourg is a lovely city.
Comment from Hotel Management
Oct. 10, 2023 by Fernando López Lens - General Manager, Hotel Management
Dear Judith,It is a real pleasure for us to receive such a positive review, to learn that you appreciate our good location. Your mention of the room being comfortable is much appreciated and it makes us really glad to see a happy guest. We are definitely looking forward to seeing you again in the near future.Best Regards,Fernando López Lens General Manager
