Ratings based on 332 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2024 on Hotels
Beds were terrible, hard, uncomfortable and the pillows like bricks. Didn’t help with the paper thin walls to carry the noise through from the corridor and neighbouring rooms.
Tried to check in a little early as had been travelling all day and there was just no service on this, just told check in was 3pm. The hotel is in a really good location, need updating and made more French - we had a photo of Sydney opera house… use French landmarks instead.
by A traveller
Great hotel with amazing location
Posted Oct. 24, 2023 on HotelsLovely modern hotel in a very convenient location. Simple but very nice breakfast and excellent and attentive staff. Beds very comfortable and bathroom modern and well equipped. Location is perfect, being a few minutes walk from Vieux Lyon as well as from all the best shopping areas
by A traveller
Posted Oct. 18, 2023 on Hotels
Very nice hotel with a good location. Close to old town, restaurants and shops. Staff extremely friendly and helpful.
by A traveller
Posted Sep. 17, 2023 on Hotels
by A traveller
Posted Jul. 16, 2023 on Expedia
by A traveller from Fredericksburg
Posted Jun. 23, 2023
We stayed in the family apartment which is adjacent to the hotel property. The apartment is what is needed for a family on holiday or vacation. It is spacious, clean and offers the amenities you do not have with a simple hotel room.
The elevator is small, so with a family of four, it required 4 separate trips to bring everyone up and down with their luggage, so plan on that. The thing is that you are paying for the space and amenities, so a few extra runs of the elevator is a minor thing. I have no problem recommending the apartment as a place for a family of 4 stay and would do so again on a trip to Lyon.
by A traveller
Central location, clean, accommodating staff
Posted Jun. 2, 2023 on HotelsThis hotel is located in a very central spot - right in the middle of shopping, dining, and more! The weekend market is right across the street. The hotel is clean. Only downside is that the rooms are very small, but you are in the center of the city. Our luggage did not make it on our flight with us and we informed the hotel staff. They were unbelievably kind enough to stay after hours and wait until our luggage got dropped off at 1:30AM. To say the least, the staff was very kind, helpful, and accommodating.
by A traveller
Perfect !!!
Posted Apr. 17, 2023 on HotelsThe hotel is excellent, from the staff to the service to the location. Wouldn’t hesitate again !!!
by A traveller
Great Value Hotel in Excellent Central Location
Posted Feb. 27, 2023 on HotelsOverall a great stay offering fantastic value. Excellent location in the heart of Lyon, plenty of attractions, shops and restaurants nearby.
Very friendly staff who were able to provide information and suggestions about places to visit in the city.
One thing to note is that the lift stops at an intermediate floor, so you may have to carry luggage up/down about 6 steps.
The only negative I had was that the fire alarm went off at 4am so had to evacuate and stand outside for approximately 10/15 minutes. I'm not sure what triggered it so can't blame the hotel as it could have been due to a guest.
by A traveller
Posted Oct. 16, 2022 on Expedia
No air conditioning and broken refrigerator in room. Staff didn't seem to care
