Note fondée sur 112 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Gallet
Publié le 4 avr. 2013 sur Hotels
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Nice pool.
par un voyageur
Publié le 10 févr. 2024 sur Hotels
par un voyageur
Publié le 4 févr. 2024 sur Expedia
This is a great property for a weekend getaway and dive spot. Great pools food is good and decently priced. Accept credit cards at the restaurant. You can park at the resort parking lot and ride a shuttle down to resort.
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Fantastic staff. Super helpful and accommodating. Very friendly, very easy to deal with. The property itself is beautiful and very harmonious with surrounding nature. Great views from the dining room and best of all there is a dive shop on premises! The food was delicious as well. A fantastic all inclusive resort and incredible value for the price!
par un voyageur
Publié le 30 déc. 2023 sur Expedia
par un voyageur de Aventura
Publié le 11 juin 2023 sur Expedia
The hotel rooms are in desperate need of an upgrade/renovation. The staff were always very nice and friendly.
Commentaires de Gestion de l’hôtel
27 juin 2023 par Nina, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Don't go!
Publié le 8 janv. 2023 sur HotelsI can simply not express how disappointed I was with my stay. First of all the service was none existing and simple instructions to staff was not followed.
Food was slopy and very much below par and not at all a match between the price. They had more or less half of what was on the menu and it was really poor quality. Staff had zero to no training and were less than attentive.
The room was dirty and the shower head was so filled with limescale that more water went to the sealing. The beds were old an uncomfortable and infested with bedbugs. both my wife and I got bitten. The Air condition sounded like an airplane and it was impossible to sleep with the AC on.
There was no internet in any of the rooms and the only internet that worked was in the reception as the one in the restaurant was no longer connected!
When I informed them that I did not want to pay for the service charge I was treated like a criminal and told I had to pay as this was how things worked.
Service charge is optional in restaurants and hotels in the Philippines and it was only when I proved that I was right that they reluctantly removed the service charge from my bill.
I have traveled all over the world and yet this is one of the worst places I have ever stayed.
Really hope they change management.
Commentaires de Gestion de l’hôtel
12 janv. 2023 par Nina , Gestion de l’hôtel
Thank you for taking time in sharing your experience with us.Rest assured that all other concern has been taken seriously. We have brought this to the immediate attention of the respective departments for improvement.Your comments are indeed valuable to us, as these help us in our committed effort to exceed guest expectations and create value at every encounter. We are serious about the feedback of our every customer. We assure to serve you better as we welcome you back soon.
par un voyageur
Publié le 8 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 janv. 2023 par Nina, Gestion de l’hôtel
Thank you for your generous rating!
par un voyageur
Resort by rocky shoreline good staff
Publié le 21 déc. 2022 sur HotelsSituated at the shoreline of a vertiginous hillside much effort went into the construction of the resort
Very nice staff but resort needs updating
Good bird life, pools, trios
Commentaires de Gestion de l’hôtel
12 janv. 2023 par Nina, Gestion de l’hôtel
We are very grateful for taking time to visit Eagle Point Resort and for sharing your experience.We are happy to know that you had enjoyed your getaway at Eagle Point Resort. Our staff is more than happy to accommodate your needs at all times and at all costs.Your review inspires us to continually do our best to satisfy our guests. We look forward in welcoming you back on your next visit.
