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Alara Motor Inn

3.5 star property
3.5-star hotel in West Mackay

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Photo gallery for Alara Motor Inn

Children's activities
Queen Single Room - Pet Friendly
Reception
Wardrobe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Breakfast available
  • Pet-friendly

Explore the area

View in a map
52 Nebo Road, West Mackay, QLD, 4740
  • Caneland Central
    ‪2 min drive‬
  • Mackay Base Hospital
    ‪2 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Queen Room with Bath (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room with Bath (Non Pet)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Family (Non Pet)

  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Accessible Room (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Accessible Room (Non Pet)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for King room (Non Pet)

King room (Non Pet)

King room (Non Pet)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Single Room - Pet Friendly

Queen Single Room - Pet Friendly

Queen Single Room - Pet Friendly

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Pet Friendly Queen Room

Pet Friendly Queen Room

Pet Friendly Queen Room

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen and Single (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen and Single (Non Pet)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms (Non Pet)

Family Room, 2 Bedrooms (Non Pet)

Family Room, 2 Bedrooms (Non Pet)

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Queen Room (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room (Non Pet)

8.4 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub (Non Pet)

Room, 1 King Bed, Jetted Tub (Non Pet)

Room, 1 King Bed, Jetted Tub (Non Pet)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

About the area

Mackay

West Mackay stay.Your stay at this West Mackay hotel places you within 2 miles (3 km) of Jubilee Park and Caneland Central. Mackay Enertainment and Convention Centre and Mackay Regional Botanic Gardens are also within 2 miles (3 km).

What's nearby

  • Mackay Enertainment and Convention Centre - 18 min walk - 1.6 km
  • Caneland Central - 2 min drive - 1.9 km
  • Bluewater Lagoon - 2 min drive - 1.9 km
  • Mackay Base Hospital - 2 min drive - 1.9 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Jamaica Blue - ‬3 min drive
  • ‪KFC - ‬3 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Austral Hotel - ‬2 min drive
  • ‪The Coffee Club Canelands Café - ‬2 min drive

About this property

Alara Motor Inn

3.5-star hotel in West Mackay
Alara Motor Inn offers its guests a children's pool, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Barbecue grills, tour/ticket assistance, and a garden are also featured at Alara Motor Inn. Self parking is free.

  • 1 floor
  • 41 guestrooms or units
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bar or lounge
  • Dining venue
Alara Motor Inn offers 41 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Mackay hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 10 to 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 7 PM on weekends.

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Alara Motor
Alara Motor Inn
Alara Motor Inn Mackay
Alara Motor Mackay
Alara Motor Inn West Mackay
Alara Motor West Mackay
Alara Motor Inn Hotel
Alara Motor Inn West Mackay
Alara Motor Inn Hotel West Mackay

Alara Motor Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 217 out of 374 reviews
Rating 8 - Good. 128 out of 374 reviews
Rating 6 - Okay. 23 out of 374 reviews
Rating 4 - Poor. 2 out of 374 reviews
Rating 2 - Terrible. 4 out of 374 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Janine

Travelled with partner
The King Bed was Aweful both woke with a sore back way too soft just sunk into it. Sheets weren’t very nice very stiff not overly nice. The shower head was too forceful it pelted you like needles. The fridge and freezer didn’t work properly half cold at best and freezer didn’t freeze our blocks.
Stayed 1 night in May 2025

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel turned me away and said ill be refunded but haven't don3 anything about it i had nowhere to stay for the weekend
Stayed 3 nights in May 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Jen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Wifi was amazing, clean rooms and amenities and parking onsite! Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for overnight stop

Great for an overnight stop , had everything we needed , small suggestion , add a second bedside table . Very helpful at reception
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with a work CC and they itemised it to make it easier on our finance staff went above and beyond to accomodate nice work guys x
Stayed 2 nights in Dec 2024

8/10 Good

Jill

Travelled with pets, Travelled with partner
Pet friendly room with dog bowl and a snack for the dog was appreciated
Stayed 1 night in Dec 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I was only in one night whilst travelling. It was clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Brianna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation at a reasonable price. The in house restaurant has a great range of high quality items on the menu.
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good size. Very clean. Quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with pets
I was really impressed with this motel, which is the perfect stop off during the long drive.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, affordable and nice.

Easy, clean, affordable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Malcolm Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly with a super welcoming attitude to our little fur baby. Great restaurant, easy check in, and fantastic staff. Loved it and looking forward to our next visit!! Our first choice xx
Stayed 3 nights in Jun 2024

10/10 Excellent

Ian, Bald Knob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our little dog with us and were welcomed by staff. Unit was spacious and clean and great for an overnight stay. We will stay again.
Stayed 1 night in Jun 2024

8/10 Good

Kay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice room and a pleasant stay
Stayed 2 nights in Jun 2024

6/10 Okay

William

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Booked one night the room was fine had my small dog scooter with me room was quite expensive but needed a room at short notice so ok I’ll cope it , had a $48 steak that was very fatty at the onsite restaurant was very disappointing gave half to my dog he was happy should of called domino’s
Stayed 1 night in Jun 2024

10/10 Excellent

Toni

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Accommodation was lovely. Excellent for people travelling with pets. Superb restaurant with wonderful food. I will recommend Alara to friends and will stay there again. Thank you to all the staff and owners.
Stayed 1 night in May 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would certainly again
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Would definitely come back
Stayed 1 night in Apr 2024

6/10 Okay

Megan

Travelled with family
Disliked: Cleanliness
The floors under the beds need to vaccumed this is the second time in 6 months that I have said the same thing. Different rooms and still the same issues we had pistachios nut shells all under on of the beds and rubish. The parking is terrible not designated and watched two cars for one room which then meant we couldn’t even park for our room. General repairs you can’t use the exhaust fan in the bath room which also controls the main light as it screams and makes a terrible noise.
Stayed 2 nights in Apr 2024

8/10 Good

Aliceson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect.
Stayed 1 night in Mar 2024

8/10 Good

Georgy

Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a pet friendly Motor Inn it is brilliant . There was an off the floor bed for our dog , water bowl and chicken chew . It was clean , smelt lovely , air con wasnt too noisy , complimetary bottles of water , staff were friendly and helpful and the price was great .
Stayed 1 night in Mar 2024