Shamrock Gardens Motel

3.5 star property
3.5-star motel in West Mackay

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Photo gallery for Shamrock Gardens Motel

Exterior
Lounge
Property grounds
Casino
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
48 Donaldson Street, West Mackay, QLD, 4740
  • Place, Mackay Regional Botanic Gardens
    ‪7 min walk‬
  • Place, Mackay Base Hospital
    ‪3 min drive‬
  • Place, Harrup Park
    ‪6 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪8 min drive‬

Room options

Standard Studio, Non Smoking, Kitchenette (Balcony Room)

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Studio, Non Smoking, Kitchenette (Garden Room)

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 Queen Bed

About the area

Mackay

West Mackay stay.Within a 15-minute walk of this West Mackay motel, you'll find Mackay Regional Botanic Gardens and Pioneer Valley. Mackay Base Hospital and BB Print Stadium are also within 2 miles (3 km).

What's nearby

  • Mackay Regional Botanic Gardens - 7 min walk - 0.6 km
  • Pioneer Valley - 15 min walk - 1.3 km
  • Mackay Base Hospital - 3 min drive - 2.2 km
  • Caneland Central - 3 min drive - 3.4 km
  • Harrup Park - 6 min drive - 2.6 km

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Hungry Jack's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬15 min walk
  • ‪Austral Hotel - ‬3 min drive

About this property

Shamrock Gardens Motel

3.5-star motel in West Mackay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Shamrock Gardens Motel. Free self parking is available.

This 3.5-star Mackay motel is smoke free.

  • 28 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shamrock Gardens Motel offers 28 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies or patios. Accommodations at this 3.5-star motel have kitchens or kitchenettes with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 8 AM to noon and 3-7 PM on public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions and key retrieval information.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel
Shamrock Gardens West Mackay
Shamrock Gardens Motel Motel
Shamrock Gardens Motel West Mackay
Shamrock Gardens Motel Motel West Mackay

Shamrock Gardens Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 262 reviews
Rating 8 - Good. 74 out of 262 reviews
Rating 6 - Okay. 7 out of 262 reviews
Rating 4 - Poor. 5 out of 262 reviews
Rating 2 - Terrible. 2 out of 262 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Lyndell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Dareen

Stayed 1 night in Oct 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

Paul

Stayed 2 nights in Aug 2025

8/10 Good

Brett, Croydon

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking outside room. Nice restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and staff were friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Diego, Glenore Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, friendly staff. Nice pool area.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Business traveller
Liked: Amenities, property conditions & facilities
Clean and large rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good very friendly food at the pub terrific recommend very good
Stayed 1 night in Aug 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a joy to stay here clean tidy great meals staff friendly and helpful definitely will stay again
Stayed 1 night in Jul 2025

6/10 Okay

Loren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff seem lovely - place is very clean and spacious! Maybe should have done research into the property. Smokers on the balcony & the balcony is connected and easily accessible for the neighbouring guests . Unable to use our balcony due to smokers on balcony and having a younger child beside two adults smoking right beside us and only a small gate between. Couldn’t open the curtains unless wanting the pub to see right in to the apartment. The shamrock is great for dinner and just walking over, but is pretty loud. Ideally not a place for a family unless attending events at the shamrock or a smoker who can sleep through the deep and meaningfuls of the neighbouring guests on the balcony. It is a great location to things. The toast, yoghurt, biscuits, tea& coffee with juice was a nice little bonus for their breakfast. But we won’t be returning!
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good breakfast in room, next to hotel with great pub food.
Stayed 4 nights in Jul 2025

10/10 Excellent

Candi

Business traveller
Liked: Cleanliness, staff & service, amenities
Location and facilities were excellent. Parking could be better managed for upstairs units.
Stayed 1 night in Jul 2025

10/10 Excellent

Allan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities,
Stayed 1 night in Jun 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness quiet and convenient
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms and meals. Great value for money. Just need clearer directions at time of booking regarding separate side entrance to motel accommodation. Apart from that great stay and highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place . Quiet, great staff, always stay here when in Mackay if it’s available.
Stayed 1 night in Apr 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good meals next door at the Hotel. Love the supplied complimentary breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025