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Sun Plaza Motel Mackay

Property class: 3
3-star motel in West Mackay

Choose dates to view prices

Photo gallery for Sun Plaza Motel Mackay

View from property
Front of property
Free WiFi, bed sheets
Property amenity
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
35 Nebo Road, West Mackay, QLD, 4740
  • Place, Caneland Central
    ‪15 min walk‬
  • Place, Mackay Base Hospital
    ‪4 min drive‬
  • Place, Harrup Park
    ‪7 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Family Double or Twin Room

Free WiFi, bed sheets

Family Double or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room

Free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

Free WiFi, bed sheets

Large Family Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Studio Suite, 1 Double Bed

Free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

7.8 out of 10
Good
(11 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Mackay

West Mackay stay.Your stay at this West Mackay motel places you within 2 miles (3 km) of Jubilee Park and Mackay Enertainment and Convention Centre. Caneland Central and Bluewater Lagoon are also within 2 miles (3 km).
View more Motels in MackayOpens in a new window

What's nearby

  • Caneland Central - 15 min walk - 1.3 km
  • Bluewater Lagoon - 20 min walk - 1.7 km
  • Mackay Regional Botanic Gardens - 2 min drive - 2.3 km
  • Mackay Base Hospital - 4 min drive - 2.2 km
  • Harrup Park - 7 min drive - 4.8 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Hungry Jack's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬2 min walk
  • ‪Shamrock Hotel - ‬12 min walk
  • ‪Jamaica Blue - ‬3 min drive

About this property

Sun Plaza Motel Mackay

3-star motel in West Mackay
Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free.

This 3-star Mackay motel is smoke free.

  • 32 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Similar properties

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Miners Lodge Motor Inn
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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 344 reviews
The price is CA $102
CA $113 total
includes taxes & fees
Apr 28 - Apr 29
Miners Lodge Motor Inn

Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between June 22 and July 4.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and window guards in each accommodation.

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Frequently asked questions

How close is Sun Plaza Motel Mackay to the airport?

Sun Plaza Motel Mackay is 3 mi (6-min drive) away from the Mackay, QLD (MKY) airport, the closest popular airport to the property.

How much does it cost to stay at Sun Plaza Motel Mackay?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Sun Plaza Motel Mackay on Apr 12, 2026 start from CA $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sun Plaza Motel Mackay have an airport shuttle?

Airport shuttle services are not available at Sun Plaza Motel Mackay.

How close is Sun Plaza Motel Mackay to the beach?

This motel is 2.6 mi (5-min drive) from Town Beach and 2.9 mi (5-min drive) from Far Beach. Don't forget your sunscreen!

Does Sun Plaza Motel Mackay offer free breakfast?

Sun Plaza Motel Mackay does not offer free breakfast.

Is there a casino at Sun Plaza Motel Mackay?

No, there is no casino at this motel.

What time is check-in at Sun Plaza Motel Mackay?

Check-in start time: noon; Check-in end time: 6:30 PM.

Is there free parking at Sun Plaza Motel Mackay?

This motel offers free self parking.

Does Sun Plaza Motel Mackay have a pool?

Sun Plaza Motel Mackay features an outdoor pool and a children's pool.

Does Sun Plaza Motel Mackay have a spa?

There are no spa services available at this motel.

How close is Sun Plaza Motel Mackay to downtown Mackay?

Sun Plaza Motel Mackay is 1.1 mi away from Mackay.

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 128 out of 410 reviews
Rating 8 - Good. 148 out of 410 reviews
Rating 6 - Okay. 78 out of 410 reviews
Rating 4 - Poor. 29 out of 410 reviews
Rating 2 - Terrible. 27 out of 410 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent, clean, nice pool
Stayed 5 nights in Dec 2025

10/10 Excellent

Cassandra

Stayed 1 night in Dec 2025

6/10 Okay

Mariechristine

Travelled with partner
Disliked: Property conditions & facilities
Staff good. Room needs refurbishment
Stayed 1 night in Dec 2025

4/10 Poor

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Stayed 3 nights in Dec 2025

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff, were rude and obnoxious, and very pushy, it was like being interigated by militry police...the motel needs to be renovated and pension off the management...
Stayed 1 night in Dec 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are the nicest people you will ever meet. Always accommodating should any issues arise. Parking is adequate and the rooms are clean and comfortable. The pool is lovely and refreshing.
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice reasonable place to stay a night or two i always stay here when visiting Mackay which is often
Stayed 2 nights in Dec 2025

8/10 Good

Philip

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great stay nice and neat room.
Stayed 3 nights in Nov 2025

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Courteous staff. good amenities. Postage stamp sized TV.
Stayed 1 night in Nov 2025

6/10 Okay

Donna

Travelled with family
Room smelt mouldy upon opening, did minimise once turned a/c on. no ceiling fan as advertised. No spare toilet roll. Bed comfy, shower pressure n hot water good. Awesome under cover parking
Stayed 1 night in Nov 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained
Stayed 1 night in Nov 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are always clean and tidy, the receptionist/s are the nicest people you will meet, always go above and beyond to make sure your stay is wonderful. Ample parking, comfy beds, hot showers.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room. Receptionist was fantastic
Stayed 1 night in Oct 2025

2/10 Terrible

Lee-Anne

Stayed 1 night in Oct 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Liked my stay no worries
Stayed 2 nights in Oct 2025

2/10 Terrible

Kascie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are filthy and infested with roaches. Staff go into ur room as soon as u leave and look through your things. It’s gross. Caught them out twice
Stayed 4 nights in Oct 2025

6/10 Okay

Jaime

Stayed 1 night in Oct 2025

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here 3 years and was happy to come back and stay again
Stayed 1 night in Sep 2025

10/10 Excellent

shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 3 nights in Sep 2025

8/10 Good

Mark, St Adolphe d'Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to botanical gardens so it was nice to run.
Stayed 1 night in Sep 2025

6/10 Okay

Charles

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Great service
Stayed 1 night in Sep 2025

2/10 Terrible

Robyn

Stayed 1 night in Sep 2025