Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2023 sur Expedia
Réservant pour Mâcon en France, la plateforme m'a orienté sur macon aux usa ! Aucune info juste après le paiement où l'adresse s'est affichée.
Je suis très déçue car j'ai perdu une belle somme pour rien et l'hôtelier ne daigne pas rembourser. C'est honteux et cela démontre une totale absence d'ampathie et de sens commercial.
Commentaires de Gestion de l’hôtel
6 août 2023 par ANN, Gestion de l’hôtel
could you please don't rate our hotel in Macon, Ga. you need to contact expedia and they are the ones that has to refund you we didn't collect any money from you it was them not our hotel. we are so sorry but you need to contact them. We don't need this bad review. Thank you
par un voyageur
Publié le 5 juin 2024
Nothing
Commentaires de Gestion de l’hôtel
13 juin 2024 par ann, Gestion de l’hôtel
thank you for staying with us
par un voyageur
Publié le 7 mai 2024
Safe, clean, and inexpensive
Commentaires de Gestion de l’hôtel
10 mai 2024 par ann, Gestion de l’hôtel
thank you so much please come again
par un voyageur de RIYADH
Publié le 17 avr. 2024
The staff were nice, the breakfast was great, the room was clean, the bed was comfortable.
The floor looks clean but after walking on it and getting a bath you find that black dirt is coming with water from your feet.
Commentaires de Gestion de l’hôtel
18 avr. 2024 par ANN, Gestion de l’hôtel
thank you for staying with us
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par ann, Gestion de l’hôtel
thank you for staying with us hope to see you again
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 avr. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your 5/5 rating with us, Sharette. Our staff at the Red Roof Inn & Suites Macon was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 16 mars 2024 sur Expedia
Bed bug bites, can hear the elevator operating up and down. Staff was nice and helpful.
Commentaires de Gestion de l’hôtel
17 mars 2024 par OnielRediresponse Specialist, Gestion de l’hôtel
Hi Theresa,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. It's nice to read that you took liking to our desk receptionist services. However, reading that you encountered pests at our hotel is truly disappointing. Please note that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist
par un voyageur
Publié le 16 mars 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
17 mars 2024 par OnielRediresponse Specialist, Gestion de l’hôtel
Hi Holly,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also nice to see you mention that you had a great stay. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist
par un voyageur
Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 avr. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Cathy, The staff at the Red Roof Inn & Suites Macon and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 mars 2024 sur Expedia
Very good service & convenient location for my trip.
breakfast biscuits were delicious !
Commentaires de Gestion de l’hôtel
15 mars 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Phillip,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good service, convenient location an delicious breakfast biscuits. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
