Note fondée sur 316 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 nov. 2020 sur Expedia
par un voyageur
Publié le 26 févr. 2024 sur Hotels
place was very dirty , sheets stained ,dead bugs in bathroom
Commentaires de Gestion de l’hôtel
1 mars 2024 par Guest Relations, Gestion de l’hôtel
Dear Charles,Our team takes property cleanliness very seriously and regrets that you did not receive accommodations that meet our high standards. Please accept our sincere apology. We will determine your room and ensure it is given some extra attention. We will also seize this opportunity to improve our performance.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
VERY DIRTY Room - poor cleaning procedures!!!!
No towel bars!!!!
No TV remote - brought one after I asked.
No reduction for cash as website promised.
No breakfast as website promised.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Guest Relations, Gestion de l’hôtel
Dear Mary,We greatly appreciate your feedback. Please accept our apologies for any disappointment in our amenities, as well as the cleanliness and upkeep of our accommodations, during your visit. Your feedback will be discussed internally and we'll work to make improvements where necessary. We hope you will consider giving us another chance in the future; we're confident that we can impress you.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
When reaching the rundown motel it was NOT like thr picture advertised a d as a single travelung woman i did not check in!!! And the people walking around....no way!!
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Guest Relations, Gestion de l’hôtel
Dear Kolosa,We sincerely apologize that our motel did not meet your expectations. Our team strives to provide our guests with a great stay, so rest assured we will work to improve our accommodations. Thank you for taking a moment to share your thoughts, and we wish you well.
par un voyageur
Publié le 8 déc. 2023 sur Expedia
par un voyageur
Publié le 26 nov. 2023 sur Expedia
par un voyageur
Publié le 17 nov. 2023 sur Expedia
I would not shower there water fixtures dirty and old, mold on shower curtain. The only good thing is they refunded my $75. second day ,because I would not stay there another night
Commentaires de Gestion de l’hôtel
21 nov. 2023 par Guest Relations, Gestion de l’hôtel
Dear Cecil,We appreciate you reaching out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed internally as we jump into action to rectify the issues you've mentioned and give our rooms the extra attention needed. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.
par un voyageur
Need new house keepers & TLC
Publié le 10 nov. 2023 sur HotelsDirty rooms place needs work lots of things need Major TLC. Rooms inside are bad just dirty mostly bathrooms
par un voyageur
Publié le 3 nov. 2023 sur Hotels
par un voyageur
Publié le 29 oct. 2023 sur Expedia
