Note fondée sur 537 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2024 sur Hotels
For a supposedly smoke-free environment, I came away smelling like an ashtray - very disappointing!
Commentaires de Gestion de l’hôtel
12 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marsha,We're deeply sorry to hear about your experience of not meeting the smoke-free environment standards. Maintaining a fresh atmosphere is crucial, and we apologize for any inconvenience caused by the lingering odor. We appreciate your understanding and hope to have the chance to make it right in the future.Sincerely, Hotel Manager
par un voyageur de Cascade
Publié le 10 mars 2024 sur Expedia
Friendly staff, nice pool, clean room comfortable bed. Reasonably priced
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Andrew,Thank you for your positive feedback! We're delighted to hear that our friendly staff, nice pool, clean rooms, and comfortable beds contributed to an enjoyable stay. We strive to offer a great experience at a reasonable price, and we're pleased to know we met your expectations. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Friendly staff, very clean room, great price and all for a reasonable price, I highly recommend staying here.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ronald,Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with our friendly staff, clean rooms, and affordable pricing. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 12 févr. 2024
Very clean and breakfast was better than anticipated
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Rick,Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate that you shared your experience so that we can continue to focus on improving the processes we have to satisfy our guests. We are thrilled to hear that you find our room clean, the staff very friendly, and the breakfast nice. We look forward to your next stay!Sincerely, Hotel Manager
par un voyageur
Publié le 11 févr. 2024 sur Expedia
It’s ok
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Kurt,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager
par un voyageur
Great budget friendly option
Publié le 7 févr. 2024 sur HotelsFor the price, this hotel exceeds expectations. What a value that is so appreciated when you just need a safe place to stay for a night ahead of a flight.
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Lara,Thank you for taking the time to share your positive experience with us! We're delighted to hear that our hotel exceeded your expectations and provided excellent value, especially for a quick and safe stay before your flight. Your kind words are greatly appreciated, and we look forward to welcoming you back on your future travels.Sincerely, Hotel Manager
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Denise,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur de Minneapolis
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 janv. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely,Hotel Manager
par un voyageur
Publié le 23 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Adrian,Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Horrible
Publié le 20 janv. 2024 sur HotelsWhen we arrived at 4 pm the parking lot was under 6 inches of snow. Cars were getting stuck left and right. There was no parking areas cleared without getting stuck and we were told to use the shovel and clear our own spot if we wanted. Attitude of front desk was nasty and inviting. Remote for tv didn’t work due to batteries being dead and smoke alarm chirped due to battery as well.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Shannon,Thank you for your kind feedback. we are disappointed to note that your overall experience of the stay was unsatisfactory. we will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
