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Canopy by Hilton Madrid Castellana

4.0 star property
4-star hotel near Bernabéu Stadium

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Photo gallery for Canopy by Hilton Madrid Castellana

Seasonal outdoor pool, sun loungers
Lunch, dinner, brunch served; Spanish cuisine
Reception
Lobby
Daily buffet breakfast (EUR 25 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Bernabéu Stadium
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

City view

Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.8 out of 10
Exceptional
(35 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Junior Premium, 1 King Bed

Suite Junior Premium, 1 King Bed

Suite Junior Premium, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

Family Guaranteed Connecting Room

  • Sleeps 4

Family Guaranteed Connecting Room W/City View

  • Sleeps 4

Premium Corner King Room

  • Sleeps 2

View all photos for Premium Corner King Room With City View

Shower, eco-friendly toiletries, hair dryer, bidet

Premium Corner King Room With City View

  • Sleeps 2

Junior King Suite

  • Sleeps 3

One-Bedroom King Suite

  • Sleeps 3

One-Bedroom King Suite with City View

  • Sleeps 3

Premium Junior King Suite

  • Sleeps 3

King Room

  • Sleeps 2

King Room with City View

  • Sleeps 2

View all photos for Queen Room-Accessible

Minibar, in-room safe, desk, iron/ironing board

Queen Room-Accessible

  • Sleeps 2

View all photos for Room with Two Double Beds

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds

  • Sleeps 2

View all photos for Room with Two Double Beds with City View

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds with City View

  • Sleeps 3

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  • Free WiFi
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CA $284 total
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About the area

Madrid

Central Madrid getaway .With a stay at this Tetuán hotel, you'll be within half a mile (1 km) of Bernabéu Stadium and 3 miles (5 km) of Gran Via. Puerta del Sol and Prado Museum are also within 3 miles (5 km).

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Torre Picasso - 2 min walk - 0.2 km
  • Bernabéu Stadium - 5 min walk - 0.4 km
  • Plaza de Castilla - 3 min drive - 1.8 km

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Circolo Popolare - ‬5 min walk
  • ‪Köln - ‬8 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Toppings & Salads - ‬2 min walk
  • ‪Escandalo - ‬1 min walk

About this property

Canopy by Hilton Madrid Castellana

4-star hotel near Bernabéu Stadium
Canopy by Hilton Madrid Castellana offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 852 square feet (79 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Canopy by Hilton Madrid Castellana. You'll have access to the outdoor pool at a partner property.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 313 guestrooms or units
  • 9 levels
  • 852 sq ft of conference space
  • 79 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Canopy by Hilton Madrid Castellana offers 313 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 27 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (138 inch wide door)
  • Handrails in stairways (47 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, cash, mobile payments, and Apple Pay. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 355 out of 498 reviews
Rating 8 - Good. 95 out of 498 reviews
Rating 6 - Okay. 28 out of 498 reviews
Rating 4 - Poor. 7 out of 498 reviews
Rating 2 - Terrible. 13 out of 498 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose Gregorio

A
Stayed 1 night in Dec 2024

10/10 Excellent

Christie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a super friendly and helpful team. I LOVED the toiletries, woul have appreciated a bathrobe and fresh milk - really minor things though. Would stay again.
Stayed 1 night in Nov 2025

8/10 Good

Mohammad

Liked: Amenities
Staff was a bit not friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Rudolph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent.
Stayed 4 nights in Nov 2025

8/10 Good

Marcos, The Woodlands

Business traveller
Liked: Cleanliness
Clean rooms
Stayed 2 nights in Oct 2025

2/10 Terrible

Freek

Business traveller
Disliked: Amenities
The staff did not find my booking in the system and took them 35 minutes to sort it out. Quite annoying as if I had booked directly this would not have happened
Stayed 2 nights in Nov 2025

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Andres

Stayed 2 nights in Oct 2025

10/10 Excellent

Juan, Panama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and breakfast buffet was really good.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION FOR A BUSINESS TRIP
Stayed 2 nights in Sep 2025

10/10 Excellent

KAREM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was great for my one night stay
Stayed 1 night in Sep 2025

10/10 Excellent

Starr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located hotel, friendly staff, clean rooms, everything was wonderful!
Stayed 4 nights in Sep 2025

10/10 Excellent

Luis

Stayed 6 nights in Sep 2025

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, small rooms but good location
Stayed 7 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in all areas...
Stayed 2 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The price is a little over the top since I stayed in a suit, because they don’t allow more than 3 people in a room, but for two nights it was worth it. The location was perfect and the breakfast was the best, and let’s not forget about the rooftop. The drinks at the bar were so good and the food too.
Stayed 2 nights in Aug 2025

10/10 Excellent

leonard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spot on location
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Felismina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly service, great location, and excellent shopping!! Perfect location. The rooftop pool is such a vibe.
Stayed 2 nights in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
close to everything
Stayed 2 nights in Aug 2025

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

john p.

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was nice and really liked the family room - very convenient. We only spent 2 nights at the hotel and there was a heat wave at the same time. The A/C was poor and it was still hot in the room.
Stayed 2 nights in Aug 2025