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Complutum Hostel

2.0 star property
Hostel perfectly located for exploring Alcala de Henares

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Photo gallery for Complutum Hostel

Interior
Soundproofing, free cribs/infant beds, free WiFi, bed sheets
Aerial view
Interior
Double Room | Bathroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Plaza De San Diego 2, Alcala de Henares, Madrid, 28801
  • Place, Convent of Las Clarisas de San Diego
    ‪1 min walk‬
  • Place, University of Alcala
    ‪1 min walk‬
  • Place, Plaza Cervantes
    ‪3 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Shared Dormitory, Men only (1 bed in a 5 persons shared room)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Shared Dormitory, Men only (1 bed in a 5 persons shared room)

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Women only (1 bed in a 6 persons shared room)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Shared Dormitory, Women only (1 bed in a 6 persons shared room)

  • City view
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Accessible

Double Room, Accessible

Double Room, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Room, Multiple Beds (Quintuple)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Room, Multiple Beds (Quintuple)

  • 30 sq m
  • Sleeps 5
  • 5 Twin Beds
  • Free WiFi

View all photos for Room, Multiple Beds (Group of 6)

Soundproofing, free cribs/infant beds, free WiFi, bed sheets

Room, Multiple Beds (Group of 6)

  • City view
  • 30 sq m
  • Sleeps 6
  • 3 Twin Bunk Beds
  • Free WiFi

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the area

Alcala de Henares

Heart of Alcala de Henares.At this hostel, you'll be steps from Colegio de San Ildefonso and Convent of Las Clarisas de San Diego. University of Alcala and Plaza Cervantes are also within half a mile (1 km).
View more Hostels in MadridOpens in a new window

What's nearby

  • Convent of Las Clarisas de San Diego - 1 min walk - 0.0 km
  • University of Alcala - 1 min walk - 0.1 km
  • Corral of Comedies Theater - 2 min walk - 0.2 km
  • Colegio de San Ildefonso - 2 min walk - 0.2 km
  • Plaza Cervantes - 3 min walk - 0.3 km

Getting around

  • Alcalá de Henares Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Indalo Tapas - ‬2 min walk
  • ‪Restaurante El Casino - ‬2 min walk
  • ‪Manolo Bakes - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Smash Tavern Burger Club - ‬3 min walk

About this property

Complutum Hostel

Hostel perfectly located for exploring Alcala de Henares
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at Complutum Hostel.

This Alcala de Henares hostel is smoke free.

  • 13 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Complutum Hostel offers 13 accommodations. Digital television is provided.

Bathrooms include showers with rainfall showerheads. This Alcala de Henares hostel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

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Hotel Ciudad de Alcalá
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  • Parking available
  • Laundry
  • Housekeeping
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 27.6 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 27.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostel Complutum Alcalá de Henares
Hostel Complutum
Complutum Alcalá de Henares
Complutum Hostel Alcalá de Henares
Hostel Suites Complutum
Complutum Hostel Alcala de Henares
Complutum Hostel Alcala de Henares
Complutum Hostel Hostel/Backpacker accommodation

Frequently asked questions

How close is Complutum Hostel to the airport?

Complutum Hostel is 16.1 mi (21-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does Complutum Hostel have an airport shuttle?

Airport shuttle services are not available at Complutum Hostel.

Does Complutum Hostel offer free breakfast?

Complutum Hostel does not offer free breakfast.

Is there a casino at Complutum Hostel?

No, there is no casino at this hostel.

What time is check-in at Complutum Hostel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Complutum Hostel?

Free parking is not available at this hostel.

Does Complutum Hostel have a pool?

Complutum Hostel does not have a pool.

Does Complutum Hostel have a restaurant?

Yes, there is a restaurant on site.

Does Complutum Hostel have a spa?

There are no spa services available at this hostel.

How close is Complutum Hostel to downtown Alcala de Henares?

Complutum Hostel is 0.1 mi away from Alcala de Henares.

Complutum Hostel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Preisleisgung, sehr zentral und nettes Personal. Räume sehr hellhörig und Ausstattung müsste an einigen Stellen mal wieder nach gebessert werden aber für den Preis absolut ok und alles tip top sauber.
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situación inmejorable. Amabilidad del personal. Limpieza.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Complutum Hostel! So artsy and cool just like in the photos. Its in steps away from historic sites and literally across the street from a gorgeous old spanish court adorned with lush gardens. The staff was very helpful and friendly. The cafe serves delicious food. The a la carte breakfast at the cafe was wonderful! Fresh squeezed orange juice, quiche and baked goods. YES they squeezed the juice right in front of us! Cool little gathering room filled with tables and books where ppl meet for drinks, a quick bite or live music! Thanks Complutum for a wonderful stay! Gracias!!
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Cliente

Liked: Staff & service
Disliked: Property conditions & facilities
El aire acondicionado no funcionaba bien en pleno mes de julio con temperaturas cercanas a los 40 grados. Era imposible ajustar la temperatura y aun apagado (o al menos eso decía el personal) hacia un ruido que duró los 4 días de mi estancia (día y noche). El personal no estuvo muy acertado para solucionar el problema e insistían en que el aire funcionaba bien dándome explicaciones contradictorias. Además, el desagüe de la ducha no funcionaba bien y acumulaba mucha agua y tardaba mucho en vaciarse. El aspecto de la ducha era desagradable. Lo bueno del hotel es la situación y el programa de préstamo de libros.
Stayed 4 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness
Ruido del ventilador y olores en el baño
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Esta muy bien, en pleno centro, limpito y muy chulo
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto de baño tenía todo lo suficiente para la estancia. Las dimensiones de la habitación son suficientes. Decoración muy interesante de las zonas comunes.
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The description to the room that we book, there wasn't the reality. The room Was very narrow, without towells and any space to move. The washands Was inside the room instead inside the bath. We book a bigger space room than the room web stayed. Very noisy in the morninng and the clean service open oye door without knock And we stay in underwear!!!! We don't return
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inaceptable

Hemos pagado 100 € para una habitación miniatura sin TV, sin toallas ni shampoo ni jabón de manos, sin mesa o silla y no llegaba ni la señal wifi. Encima había moho, la ducha estaba muy sucia y mi lámpara en la cama rota. Tuvimos que esperar a que nos atiendan para todo porque solo había un trabajador que iba al baño o estaba limpiando el cuarto de televisión etc.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación y el personal como siempre excelente! Totalmente recomendable.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities
Acogedor, buena ubicación, cama cómoda y perdonal amable
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

maria belen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Todo fue estupendo...y muy centrico
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y con gente muy amable instalaciones limpias y bien cuidadas
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Ale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso

Las habitaciones son amplias, las camas comodosimas, el personal muy atentos y amabled
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place & price!

I love Complutum Hostel!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

LB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está situado en pleno corazón de la ciudad. Perfecta la terraza para tomar algo y disfrutar del ambiente. El personal muy atento y amable. Sin duda para repetir!
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un Paraíso

Lo mejor de lo mejor
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité-prix

Cadre très agréable et très convivial ; déjeuner à volonté et varié et propreté irreprochable ! Mention spéciale à Ana et ses collègues de la réception et du café, ainsi qu'à Lola, qui s'occupe de l'entretien des chambres !
Stayed 12 nights in Jul 2017
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities

Alcalá de henares. MLugar espectacular

El hostal muy lindo el estilo. las habitaciones son muy pequeñas para un grupo grande. No dan toallas. Ni ningún elemento se aseo.Los toma corrientes de las camas no funcionaban. De resto muy bien Lo recomiendo para estancias cortas.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complutum Hostel

We stayed here as an accident thinking it was actually in Madrid so we were a bit surprised to find out how far from the city it actually was. When we arrived we were pleasantly surprised about how beautiful the area was! The only thing I didn't like about the room was how narrow the space was between beds, it made it a little difficult to get around when everyone has their bags out getting ready in the morning. Also the wifi doesn't work very well which made it hard for us to book transportation and places to stay for later on in our trip.
Verified

6/10 Okay

Aquilino

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Hotel muy centrico

El precio esta bien, pero la limpieza y desayuno mal.Te cobran a parte las toallas y te mandan recoger y lavar los platos y tazas del desayuno
Verified

8/10 Good

IGNACIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hostel en pleno centro

buen hostel en pleno centro
Verified

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Verified

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019