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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property
4-star hotel near El Retiro Park

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Restaurant
Restaurant
Garden
Fitness facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle Pez Volador 1, Madrid, 28007
  • Place, El Retiro Park
    ‪13 min walk‬
  • Place, Movistar Arena
    ‪18 min walk‬
  • Place, National Prado Museum
    ‪10 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(25 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(63 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Premium Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the area

Madrid

City center stay.Your stay at this Retiro hotel places you within 2 miles (3 km) of El Retiro Park and National Prado Museum. Gran Via and Puerta del Sol are also within 3 miles (5 km).

What's nearby

  • El Retiro Park - 13 min walk - 1.1 km
  • Movistar Arena - 18 min walk - 1.5 km
  • Calle de Alcalá - 19 min walk - 1.7 km
  • Puerta de Alcalá - 7 min drive - 2.2 km
  • National Prado Museum - 10 min drive - 3.2 km

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪La Rollerie - ‬6 min walk
  • ‪Cafetería Gost Lira - ‬7 min walk
  • ‪Cervecería Cruz Blanca - ‬7 min walk
  • ‪Restaurante el Paleto - ‬7 min walk
  • ‪VIPS - ‬2 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

4-star hotel near El Retiro Park
There's a restaurant on site. Crowne Plaza Madrid - Centre Retiro by IHG also features a fitness center, a garden, and an elevator. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Garden
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Madrid - Centre Retiro by IHG offers 157 air-conditioned accommodations with hair dryers and blackout drapes/curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Crowne Plaza Madrid - Centre Retiro by IHG to the airport?

Crowne Plaza Madrid - Centre Retiro by IHG is 8.5 mi (18-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Madrid - Centre Retiro by IHG?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid - Centre Retiro by IHG on May 10, 2026 start from CA $198, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Madrid - Centre Retiro by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Madrid - Centre Retiro by IHG.

Does Crowne Plaza Madrid - Centre Retiro by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Madrid - Centre Retiro by IHG, but buffet breakfast is offered for a fee of EUR 23 for adults and EUR 23 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at Crowne Plaza Madrid - Centre Retiro by IHG?

No, there is no casino at this hotel, but Casino Gran Via (5-min drive) is nearby.

What time is check-in at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Madrid - Centre Retiro by IHG?

Free parking is not available at this hotel. Self parking is available for EUR 26 per day.

Does Crowne Plaza Madrid - Centre Retiro by IHG have a pool?

Crowne Plaza Madrid - Centre Retiro by IHG does not have a pool.

Does Crowne Plaza Madrid - Centre Retiro by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Madrid - Centre Retiro by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Madrid - Centre Retiro by IHG to downtown Madrid?

Crowne Plaza Madrid - Centre Retiro by IHG is 1.8 mi away from Madrid.

Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 470 out of 631 reviews
Rating 8 - Good. 110 out of 631 reviews
Rating 6 - Okay. 31 out of 631 reviews
Rating 4 - Poor. 11 out of 631 reviews
Rating 2 - Terrible. 9 out of 631 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 4 nights in Sep 2025

2/10 Terrible

Wakson

Travelled with partner
I stayed with my wife from January 15th to the 20th at this hotel has a serious problem of bed bugs. I am badly allergic to bed bugs bites. We told the staff about it and we were just switched to a different room (which was a room right next to the one we had) but it was even worst. I came home with most parts of my body full of bite spots, fever and found all our clothing was full of bugs as I got home with new bug bites that should had happened during our 8 hours flight back home. This is not acceptable for a hotel like this.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rachel

What a lovely hotel. The staff are wonderful and friendly, rooms are a nice size and very clean.
Stayed 4 nights in Dec 2025

10/10 Excellent

Alexander, Atlanta

Liked: Cleanliness, amenities, property conditions & facilities
Good room, nice staff
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff and great ambiance. Food options were great.
Stayed 2 nights in Dec 2025

4/10 Poor

Lucas Rodrigo

Travelled with partner
Liked: Cleanliness, amenities
My shower was broken I told them twice and they didn’t do anything about it. Constant noise upstairs and banging
Stayed 3 nights in Nov 2025

8/10 Good

Eann Sutherland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was very clean and hotel staff were friendly and very helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rishabh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, wonderful staff and good property
Stayed 2 nights in Jul 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Nov 2025

8/10 Good

Ioana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 6 nights in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time at the Crowne Plaza in Madrid. The staff were amazing - super friendly and helpful. Big shoutout to Camila in the restaurant, she was a joy to talk to! The food was delicious, and the rooms were fantastic! clean, comfy, and modern. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel. It’s spotless and the staff are so helpful. We had a suite and it was very spacious. Breakfast is delicious and everyone makes you feel so welcome.
Stayed 5 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, clean room and good location for transport
Stayed 5 nights in Oct 2025

8/10 Good

Merlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was nice. The room was exceptable. However, the elevators took a long time to arrive. We were on the 9th floor. Also the rooms are not sound proof. Overall, not bad if you just go to sleep at night.
Stayed 5 nights in Oct 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and breakfast was wonderful
Stayed 2 nights in Oct 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay! Large rooms!
Stayed 1 night in Sep 2025

10/10 Excellent

Dunia S, Miami

Liked: Staff & service, amenities, property conditions & facilities
Clean , amazing stay with family
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and the staff was very nice easy to het around beautiful park 5 block walking
Stayed 4 nights in Sep 2025

10/10 Excellent

Zhaybel

Liked: Amenities
It was a nice place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dunia S, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing just a little far from shopping
Stayed 2 nights in Sep 2025

8/10 Good

Pamela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice room, quiet, air conditioned. Good breakfast except the last day of the stay. Chipped cups, no mugs available (they were every other day), tubs for jams/oil were not clean and had food residue in them, no omelette!
Stayed 4 nights in Sep 2025

8/10 Good

Richard Andrew

Stayed 1 night in Sep 2025

6/10 Okay

Mirjana, Rancho PAlos Verdesa

Liked: Cleanliness, staff & service
Not the best lcation
Stayed 1 night in Jul 2025