Ratings based on 916 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by La Dirección, Hotel Management
Gracias por su valoración.Atentamente,
5 out of 5
by A traveller from San Luis Potosi

Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by La Dirección, Hotel Management
Muchas gracias por su valoración.
5 out of 5
by A traveller from Montréal

Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by La Dirección, Hotel Management
Gracias por su valoración.Saludos cordiales,
4 out of 5
by A traveller

Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Jan. 31, 2024 by La Dirección, Hotel Management
Gracias por su valoración.¡Hasta pronto!Saludos cordiales,
5 out of 5
by A traveller

Posted Dec. 30, 2023 on Hotels
Comment from Hotel Management
Jan. 2, 2024 by La Direccion., Hotel Management
Gracias por su valoración.
5 out of 5
by A traveller

Posted Dec. 23, 2023 on Hotels
The service and staff were amazing. Comfy and huge bed. The bathtub of the specific room we were had a small crack that could use some fixing. Other than that, everything was great!
Comment from Hotel Management
Dec. 25, 2023 by The Management, Hotel Management
Thank you so much for taking the time to write a review of our hotel.We will fix the bathtub as soon as possible.We hope to see you soon.Best regards.
5 out of 5
by A traveller

Posted Dec. 18, 2023 on Hotels
Comment from Hotel Management
Dec. 19, 2023 by La Direccion, Hotel Management
Muchas gracias por su valoración.Reciba un cordial saludo.
4 out of 5
by A traveller

Posted Nov. 28, 2023 on Expedia
Comment from Hotel Management
Dec. 19, 2023 by La Direccion, Hotel Management
Gracias por su valoracion.Reciba un cordisal saludo.
5 out of 5
by A traveller from New Westminster

Posted Nov. 14, 2023 on Expedia
Comment from Hotel Management
Nov. 15, 2023 by La Dirección, Hotel Management
Gracias por su valoración.Saludos cordiales,
5 out of 5
by A traveller

Posted Nov. 2, 2023 on Expedia
Comment from Hotel Management
Nov. 26, 2023 by La dirección, Hotel Management
Apreciada Mónica,Queremos agradecer su comentario sobre su estancia. Esperamos que vuelva a disfrutar con nosotros si vuelve a Madrid.