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H10 Villa de la Reina Boutique Hotel

4.0 star property
4-star luxury hotel near Plaza de Callao

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Photo gallery for H10 Villa de la Reina Boutique Hotel

Property entrance
Point of interest
Junior Suite, Terrace
Exterior
Daily buffet breakfast (EUR 23 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Gran Via 22, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Place, Prado Museum
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Classic Double or Twin Room, City View (Gran Via )

Classic Double or Twin Room, City View (Gran Via )

Classic Double or Twin Room, City View (Gran Via )

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View

Deluxe Room, Terrace, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace (Jacuzzi)

Suite, Terrace (Jacuzzi)

Suite, Terrace (Jacuzzi)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Deluxe Reina

Grand Deluxe Reina

Grand Deluxe Reina

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Double or Twin Room (Deluxe)

Grand Double or Twin Room (Deluxe)

Grand Double or Twin Room (Deluxe)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Triple Room (with Sofa Bed)

Classic Triple Room (with Sofa Bed)

Classic Triple Room (with Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Essential

1 bedroom, down comforters, minibar, in-room safe

Essential

8.4 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Madrid

Heart of Madrid.Within a 10-minute walk of this Madrid Centro hotel, you'll find Plaza de Callao and Puerta del Sol. Plaza de Cibeles and Thyssen-Bornemisza National Museum are also within half a mile (1 km).

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Prado Museum - 11 min walk - 1.0 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Picalagartos Sky Bar - ‬2 min walk
  • ‪Steakburger Bar (Gran Via) - ‬1 min walk
  • ‪Oink Jamón Ibérico - ‬2 min walk
  • ‪UDON - ‬1 min walk
  • ‪Tiki Taco - ‬1 min walk

About this property

H10 Villa de la Reina Boutique Hotel

4-star luxury hotel near Plaza de Callao
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury H10 Villa de la Reina Boutique Hotel.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • 1421 sq ft of conference space
  • 132 sq m of conference space
  • Built in 2001
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
H10 Villa de la Reina Boutique Hotel offers 74 accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Nearby parking fee: EUR 19 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

H10 Villa
H10 Villa Reina
H10 Villa Reina Hotel
H10 Villa Reina Hotel Madrid
H10 Villa Reina Madrid
Villa Reina
H10 Villa Reina Boutique Hotel Madrid
H10 Villa Reina Boutique Hotel
H10 Villa Reina Boutique Madrid
H10 Villa Reina Boutique
h10 Hotel Madrid
h10 Hotel De La Reina
h10 Villa De La Reina Hotel Madrid
H10 La Reina Hotel Madrid
H10 Villa de la Reina Boutique Hotel Hotel
H10 Villa de la Reina Boutique Hotel Madrid
H10 Villa de la Reina Boutique Hotel Hotel Madrid

Reviews

H10 Villa de la Reina Boutique Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 608 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

8/10 Good

ARNOLD

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

This hotel had a lot of nice touches, for its price point, that made our stay very comfortable - for example, a choice of pillows, but above all, having a good receptionist makes all the difference. We had been to Madrid multiple times and wanted to try a new hotel and new restaurants. We asked the receptionist for restaurant recommendations, she asked us where we had been and recommended similar style (but much better) restaurants. Every time we came and went we were greeted with a smile and big wave - such a nice friendly welcome was unexpected and very nice. Room was large enough for two, good sound proofing and comfortable - good air conditioning (very important as there was a heatwave) and space for bags, shopping, etc. Guest slippers and plenty of hangers in the closets were appreciated. This was the first time we stayed at H10 and we would return next time we visit.
H10 Hotel Madrid
Stayed 3 nights in Jun 2025

10/10 Excellent

Manuel

Stayed 2 nights in Jun 2025

10/10 Excellent

ELI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location and service
Stayed 4 nights in Jun 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is excellent- we walked everywhere. The room was big and nice- I didn't even realize we would have a large patio. The staff were all very friendly and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

JAMES, NEW BRAUNFELS

Stayed 5 nights in Sep 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel , great location
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Excellent location. Close to Prado & Palacio Real. Plenty of good restaurants right down the street. Lots of shopping and the buildings on the Gran Via are beautiful. Great breakfast and the hotel service is exceptional. They will help you with anything to make your stay a good one.
Stayed 6 nights in May 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place in an excellent location.
Stayed 3 nights in May 2025

6/10 Okay

Rita

Disliked: Property conditions & facilities
This property was okay, but does not meet the criteria of a 4-star. It is 3.5 star, at best. The rooms were too small and really needed refurbishing. The bathrooms need chalking repair, the fixtures are dated, and the makeup mirror should be lighted. There was no real "attentiveness" to guests and no real room service. We asked for extra towels that arrived the day later. If you ask for ice, you get a glass rather than a bucket. Breakfast was okay but nothing special. Scrambled eggs were spongy and over-easy eggs were cold. Pancakes were cold and we didn't know what to do with them. Churros would have been better heated. Coffee machines were sometimes not working (needed to be emptied). Overall, fine... but certainly not 4-star quality. Finally, we stayed on floor 1 and it was vrry noisy all night long and woke is up many times. We realize this is a "boutique" hotel, but still does not rate 4 stars. So, perhaps a bit overpriced for what it really is.
Stayed 3 nights in May 2025

6/10 Okay

Martha

Travelled with family
This was absolutely not a four star property as advertised. The staff for the most either spoke no English or very limited English. The property needed serious renovations. My headboard to my bed had obvious stains and the bath needed a total renovation. The shower door did not close and the fixtures and caulking were terrible. Not a four star hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
⁹
Stayed 3 nights in Apr 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hala Madrid

Great location for a long weekend with my son, to watch a couple of football matches, visit museums and enjoy fabulous food.
Stayed 5 nights in Apr 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, close to everything. Staff was excellent
Stayed 3 nights in Apr 2025

6/10 Okay

Thomas, Geneva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was satisfactory but not worth the cost. The room was of moderate size but they wedged a king sized bed in for some reason. We asked for directions at the front desk and they told us to go the wrong way. Short summary…for the cost of this room, you could do better.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great! Staff was very friendly and helpful. If you are on the front of the building, it’s a little loud, bur
Stayed 3 nights in Apr 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the Grand Via. Walking distance to major sights. Lobby bar was very nice. Rooms were a bit dated but quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ENDAF

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

ASSAF

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Elliot, DANA POINT

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is ideal, smack dab in the middle of Gran Via, Chueca to the north, museums to your south. Lobby of hotel is charming and cozy. Our junior suite, however, was choppy, with the bathroom stuck between the small sitting area and small bedroom with about 18" around the bed. As a resulr both spaces belt tight. Furniture and appointments modern and attractive but nothing is as elegant as the lobby pics, just so you know. Our shower door was hanging loose off its hinge so would not close. We reported this on first day. Never fixed in three. Breakfast buffet was plentiful and hearty, but not fancy or particularly attractive. The automated espresso machines make terrible espesso drinks. For sweet lovers, there are churros and a liquid chocolate machine. I would have preferred an omelette, but i get the appeal for families.
Stayed 3 nights in Mar 2025

6/10 Okay

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice windowless room

Nice but windowless room. Working in constant lamp light even during the day wasn’t nice
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for our stay in Madrid. The staff was great- they showed us what to do to make the most of our stay. The room was clean and the bed was comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

ziyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean I will definitely go again
Stayed 1 night in Mar 2025