Hotel Exe Plaza

4.0 star property
4-star hotel near Bernabéu Stadium

Choose dates to view prices

Photo gallery for Hotel Exe Plaza

Hypo-allergenic bedding, down comforters, minibar, in-room safe
Bar (on property)
Front of property
Outdoor spa tub
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Paseo De La Castellana 191, Madrid, Madrid, 28046
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪1 min walk‬
  • Place, Plaza de Castilla
    ‪2 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

Comfort Double or Twin Room

8.6 out of 10
Excellent
(31 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Familiar Room, connecting room

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Comfort Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite (Single Use)

  • 36 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Premium Room (Single Use)

  • 35 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Romantic Room (Cava bottle + chocolates)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Comfort Room (with Extra Bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Madrid

Tetuán stay.A stay at this Tetuán hotel places you steps from Plaza de Castilla and within a 5-minute walk of Paseo de la Castellana. Also, Azca Financial District is within half a mile (1 km) and Bernabéu Stadium is within 2 miles (3 km).

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Gate of Europe - 1 min walk - 0.1 km
  • Plaza de Castilla - 2 min walk - 0.2 km
  • Bernabéu Stadium - 2 min drive - 1.8 km

Getting around

  • Plaza de Castilla Station - 3 min walk
  • Madrid (XTI-Chamartin Train Station) - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive

Restaurants

  • ‪Faborit - ‬2 min walk
  • ‪Asador de Aranda - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪McCafé - ‬1 min walk
  • ‪Juan Valdez Café - ‬1 min walk

About this property

Hotel Exe Plaza

4-star hotel near Bernabéu Stadium
Public spaces have free WiFi. A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Exe Plaza. For a fee, parking is available.
  • 1 building
  • 262 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Water dispenser
Hotel Exe Plaza offers 262 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 19 per day
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Exe Castilla
Exe Hotel Puerta Castilla
Exe Puerta
Exe Puerta Castilla
Exe Puerta Castilla Hotel
Hotel Exe Castilla
Hotel Exe Puerta
Hotel Exe Plaza Madrid
Hotel Puerta Castilla
Puerta Castilla Hotel
Hotel Silken Puerta Castilla
Silken Puerta Castilla Madrid
Exe Plaza Madrid
Exe Plaza
Hotel Exe Plaza Hotel
Hotel Exe Plaza Madrid
Hotel Exe Plaza Hotel Madrid

Hotel Exe Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1003 reviews
Rating 8 - Good. 356 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ROQUE

Stayed 6 nights in Aug 2025

8/10 Good

Lucia Leonor

Liked: Cleanliness, property conditions & facilities
Nice big and clean room but for a 4 star hotel they should provide coffee in the room. The elevators were very slow so it took forever to just be able to go downstairs in the morning to get a coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Elsye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the staff are very friendly.
Stayed 1 night in Aug 2025

8/10 Good

Kaylee, Boulder Creek

Stayed 1 night in Aug 2025

10/10 Excellent

Vida

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean spacious room. Hotel is very close to metro, and also Chamartin station with many train routes.
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

It’s a newly renovated room we had and very spacious for a family of 3. It’s next to Mac’s and Taco Bell. 2 minutes to local bakery and metro station.
Stayed 2 nights in Jun 2025

6/10 Okay

cabell

Liked: Cleanliness
It was ok- rooms are nice but not inviting
Stayed 2 nights in Jul 2025

10/10 Excellent

Arnoldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Paul Emilio Homberger

Disliked: Cleanliness
The hotel is very ugly
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for me, as have family nearby, but probs if not would stay closer to centre. However, the metro is right outside hotel, which is very good we used a lot and there are few nice coffee shops very close, which are good for breakfast. Overall, I like the location, its vibrant and transport good from here.
Stayed 7 nights in Jul 2025

6/10 Okay

Jose

Travelled with partner
Disliked: Staff & service, amenities
It’s the second and last time ill be staying at this Hotel, staff wasn’t kind at all.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dennis

Stayed 1 night in Jul 2025

8/10 Good

Orlando, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The exterior of the property could benefit with a good cleaning
Stayed 2 nights in Jun 2025

2/10 Terrible

DEYWIS

Stayed 1 night in Apr 2025

10/10 Excellent

Evaristo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First week- EXE Madrid

In general it was a good experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohammad

Stayed 1 night in Jun 2025

10/10 Excellent

Arnoldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ladies on reception were lovely, highly recommend this hotel not only for its brilliant location, but lovely beds and great service
Stayed 2 nights in Jun 2025

10/10 Excellent

ALFONSO

Stayed 1 night in May 2025

2/10 Terrible

Junita

Stayed 3 nights in May 2025

10/10 Excellent

Danilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good Stuff very nice people
Stayed 2 nights in Jan 2025

8/10 Good

ENMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is fantastic! Not far away from the old part of Madrid, good restaurants and shopping places near by. Building is new and cleaning service is great. I removed a star for two reasons, first, the towels were a little bit old 😔…Second, I had been in many four star hotels, so I am used to see magnificent breakfast options that are perfect for lunch or dinner, but this hotel only serves a continental breakfast which it is not bad, but it is ok for a three stars hotel.
Stayed 6 nights in Apr 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location just steps from metro station, breakfast is great and staff is really kind. Rooms are outdated. You have to wait a long time to use the elevator, they only have one working.
Stayed 8 nights in Apr 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall pretty good except for a couple of minor setbacks. First, the property has 11 floors but only 1 working elevator. As you can imagine, queues and long wait times for the elevator were commonplace. Also, the wifi in the room did not work well unless your device is located right next to the door. Otherwise, my stay was great!
Stayed 3 nights in Apr 2025

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025