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Hyatt Centric Gran Via Madrid

5.0 star property
5-star luxury hotel near Gran Via

Choose dates to view prices

Photo gallery for Hyatt Centric Gran Via Madrid

A rooftop terrace with outdoor seating, a statue, and a view of the cityscape.
Property video
A restaurant with round tables, chairs, and a cactus decoration.
Exterior
A restaurant with indoor seating, a bar area, and a view of the cityscape.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Gran Via 31, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for 1 KING TERRACE

A hotel room with a bed, a round table, a sofa, a desk, and a view of buildings through large windows.

1 KING TERRACE

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room

Exterior detail

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Gran Via View)

Room, 1 King Bed, Non Smoking (Gran Via View)

Room, 1 King Bed, Non Smoking (Gran Via View)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Terrace (Grand Via View)

A hotel room with a bed, a sofa, a small round table, and a chair. There is a view of a building through the window.

Room, 1 King Bed, Non Smoking, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, Non Smoking

A modern hotel room with a large bed, a sofa, a small table, a bookshelf, and a window with curtains.

Executive Suite, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking (Grand Via View)

A hotel room with a large bed, two chairs, a small table, and large windows offering city views.

Junior Suite, Non Smoking (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a wall-mounted artwork, and a wooden floor.

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, and a window with curtains.

Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for King Terrace Gran Via View

A hotel room with a bed, a round table, a sofa, a desk, and a view of buildings through large windows.

King Terrace Gran Via View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking, Terrace

Suite, Non Smoking, Terrace

Suite, Non Smoking, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Non Smoking

Family Suite, Multiple Beds, Non Smoking

Family Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a separate sitting area, a bathroom with a vanity, and a large mirror.

Junior Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (Gran Via)

A modern living room with a wooden dining table, grey sofas, and a balcony with a view.

Suite, Non Smoking (Gran Via)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (Fenix)

A modern living room with a sofa, a chair, a coffee table, a TV, and a large window with curtains.

Suite, Non Smoking (Fenix)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Madrid

Madrid Centro stay.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Puerta del Sol, both within a 5-minute walk. Also, Plaza Mayor is within half a mile (1 km) and El Retiro Park is within 2 miles (3 km).

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Plaza de Callao - 3 min walk - 0.3 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza de España - Princesa - 6 min walk - 0.6 km
  • Plaza Mayor - 8 min walk - 0.7 km

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪La Quintina - ‬1 min walk
  • ‪Torres Bermejas - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

5-star luxury hotel near Gran Via
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2121 square feet (197 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Hyatt Centric Gran Via Madrid.

This 5-star Madrid hotel is smoke free.

  • 159 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Meeting rooms
  • 2121 sq ft of conference space
  • 197 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 29 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable/satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

How close is Hyatt Centric Gran Via Madrid to the airport?

Hyatt Centric Gran Via Madrid is 9.9 mi (20-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Jul 17, 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Jul 18, 2026 start from CA $366, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Centric Gran Via Madrid have an airport shuttle?

Airport shuttle services are not available at Hyatt Centric Gran Via Madrid.

Does Hyatt Centric Gran Via Madrid offer free breakfast?

Free breakfast isn’t provided at Hyatt Centric Gran Via Madrid, but buffet breakfast is offered for a fee of EUR 29 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at Hyatt Centric Gran Via Madrid?

No, there is no casino at this hotel, but Casino Gran Via (3-min walk) is nearby.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Hyatt Centric Gran Via Madrid?

Free parking is not available at this hotel.

Does Hyatt Centric Gran Via Madrid have a pool?

Hyatt Centric Gran Via Madrid does not have a pool.

Does Hyatt Centric Gran Via Madrid have a restaurant?

Hyatt Centric Gran Via Madrid is home to Hielo y Carbon, which features international cuisine.

Does Hyatt Centric Gran Via Madrid have a spa?

There are no spa services available at this hotel.

How close is Hyatt Centric Gran Via Madrid to downtown Madrid?

Hyatt Centric Gran Via Madrid is 0.2 mi away from Madrid.

Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1001 reviews
Rating 8 - Good. 129 out of 1001 reviews
Rating 6 - Okay. 38 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

steen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally very nice hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located. Hotel staff went out of the way to be hospitable and ensure we enjoyed our stay. Breakfast was also great with great service. Highly recommend!
Stayed 8 nights in Apr 2026
Verified

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been there multiple times and will back for sure.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good, the room was spacious for Spain, and it was very clean. The staff ws all very helpfull.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Everthing was perfect !!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt was incredible! The room was so beautiful and very well stocked. The room was very clean and really appreciate the layout and decorations. Truly an amazing experience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, property conditions & facilities
Best location, rooftop a plus.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Suite was impeccable
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was so kind and attentive. The hotel was very clean and well appointed. The location was amazing for being right in the heart of the city. You can walk out the door & the vibrant city is right there with great shopping & restaurants nearby. We will definitely stay here again!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
amazing staff, bountiful & delicious breakfast, clean rooms, great service all around - would definitely come back!!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marko

Liked: Cleanliness, property conditions & facilities
Fantastic staff, location and overall feel. The minor issue we had was corrected promptly and accordingly. Would stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Madrid. Staff very attentive, professional, and friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is truly all about the experience—and it absolutely delivers. From the moment you arrive, everything feels elevated. The views overlooking the city center. The location is perfect, just steps away from great shopping and everything you need. Breakfast was a true 5-star experience with a wide variety of high-quality options. A beautiful stay from start to finish—I would definitely come back!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Satyanarayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, staff and location. Would definitely come back again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Amazing stuff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beat Place to stay in Madrid, Property is very nice and centrally located. The Staff and concierge are second to none. We have traveled to 64 countries. The Hyatt Centric Grand Via is #1 for service, client needs, and just overall the best at what they do. Its #1 by a margin.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yudit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. Also the staff was always attentive and ready to help.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , clean , very nice staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

steen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic place to stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean hotel located right in the city center. It's a great place to experience the charm of a traditional Spanish-style building. The view was beautiful, and there were plenty of shops and nice restaurants nearby."
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ubah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with excellent staff and great location.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, room comfort
Amazing location, great rooms and breakfast
Stayed 1 night in Dec 2024