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PCM Forum Alcalá

4.0 star property
4-star hotel near Magisterial Cathedral of Saints Justo and Pastor

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Photo gallery for PCM Forum Alcalá

Sundeck
Breakfast, lunch, dinner served; international cuisine, alfresco dining
Suite
Lobby
Porch

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802
  • Place, Plaza Cervantes
    ‪16 min walk‬
  • Place, University of Alcala
    ‪17 min walk‬
  • Place, Convent of Las Clarisas de San Diego
    ‪19 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Standard Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (2 Adults + 1 Child)

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (2 Adults + 1 Child)

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room (Parking included)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (Parking included)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Double or 2 Twin Beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 1 Double or 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Alcala de Henares

City center stay.Within a 15-minute walk of the hotel, you'll find Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum. Plaza Cervantes and Corral of Comedies Theater are also within 2 miles (3 km).

What's nearby

  • Magisterial Cathedral of Saints Justo and Pastor - 11 min walk - 1.0 km
  • Cervantes Birthplace Museum - 13 min walk - 1.1 km
  • Plaza Cervantes - 16 min walk - 1.4 km
  • University of Alcala - 17 min walk - 1.5 km
  • Convent of Las Clarisas de San Diego - 19 min walk - 1.6 km

Getting around

  • Alcalá de Henares Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Restaurante Abrasador - ‬5 min walk
  • ‪Terraza Hotel Rafael Alcalá - ‬1 min walk
  • ‪Acropolis Greek Taberna - ‬7 min walk
  • ‪La Belga - ‬9 min walk
  • ‪Cafe Bar Guiñol - ‬9 min walk

About this property

PCM Forum Alcalá

4-star hotel near Magisterial Cathedral of Saints Justo and Pastor
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 9472 square feet (880 square meters) and includes conference space. A hot tub, a terrace, and multilingual staff are also featured at the business-friendly PCM Forum Alcalá. Parking is available for a fee.

This 4-star Alcala de Henares hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 9472 sq ft of conference space
  • 880 sq m of conference space
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
PCM Forum Alcalá offers 132 accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 18.70 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17.05 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.2 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.05 for adults and EUR 6 for children
  • Covered self parking fee: EUR 18.70 per night
  • Rollaway bed fee: EUR 35.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Rafaelhoteles Forum Alcalá
Rafaelhoteles Forum Alcalá Hotel
PCM Forum Alcalá Hotel
Rafaelhoteles Forum Alcalá
PCM Forum Alcalá Alcala de Henares
PCM Forum Alcalá Hotel Alcala de Henares

Reviews

PCM Forum Alcalá Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 246 out of 575 reviews
Rating 8 - Good. 216 out of 575 reviews
Rating 6 - Okay. 68 out of 575 reviews
Rating 4 - Poor. 28 out of 575 reviews
Rating 2 - Terrible. 17 out of 575 reviews

Reviews

6/10 Okay

Edgardo, San Juan

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room had underwear left from a guest in the drawer, the carpet and the fridge were dirty. There wasnt a tea pot or coffee machine in the room to have some tea. The toilet paper was the cheapest and roughest you can find
Stayed 1 night in Jun 2025

8/10 Good

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, parking and friendly staff
Stayed 1 night in Jul 2025

2/10 Terrible

Wisam

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We had alot of ants in our room. It was very loud and noises morning and night specially from cleaning it felt like they breaking things in our room. Also they lied about their destination timing on expedia. Also not even free drinkable water service never had that in any of my stays anywhere. Water should be common thing for free at least provided by a hotel. Alot of other things so i just dont recommend it and im not coming back here for sure!
Stayed 5 nights in Jul 2025

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Uriel alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal agradable, hotel limpio, muy cerca del centro de Alcalá, accesible con coche y dispone de parking
Stayed 1 night in Jun 2025

8/10 Good

Ligia so carmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente pero a falta de frigorífico en la habitación nos a custado un poco ya teníamos que beber agua caliente del grifo con el calor que hacía.
Stayed 2 nights in Jun 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room
Stayed 2 nights in Jun 2025

10/10 Excellent

Moises

Stayed 3 nights in May 2025

4/10 Poor

marcello

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was great, friendly and attentive.
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe location within walking distance for everything even train station. Suitable for long stays with many suitcases.
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area estaba cerrada y no se podía disfrutar de la vista y el bar
Stayed 10 nights in Apr 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the area!
Stayed 5 nights in Apr 2025

10/10 Excellent

Yarinail

Stayed 5 nights in Apr 2025

10/10 Excellent

Alondra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 6 nights in Apr 2025

8/10 Good

Berenice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable walk to town. Supermarket really close. Breakfast was great!
Stayed 5 nights in Apr 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relación calidad precio

El hotel está bien. Calidad-precio buena. Camas cómodas. En esta ocasión nos tocaron vecinos "muy cariñosos". No entiendo las políticas de asignación de habitaciones cuando la ocupación no es elevada.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

In general, very good. Nice big room room. Clean and comfortable. Only minor criticism would be that the sealant around the door to the balcony was damaged and that meant that the noise from the road outside came through.
Stayed 1 night in Jan 2025

4/10 Poor

Jordan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Siobhain

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was exactly as expected of a mid range hotel just outside town centre. Car parking was expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great stay over all nice and clean. Area is perfect if you have little ones Beautiful morning walks with playground along the way. Staff was good but not very welcoming a Simple “hi, good morning” would help but when you walk in they look at you and continue to what ever they were doing
Stayed 4 nights in Oct 2024