Ratings based on 17 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Expedia
Great new hotel in Malang. Have stayed before, will tsay again. Thanks Mercure Malang. And 8oz coffee (Malangs best) a 15min walk or 3min drive.
by A traveller
Amazing stay
Posted Dec. 15, 2023 on HotelsWe had an amazing time with extended family. Booked 4 rooms and they tried to give us as close as possible.
Staff were very friendly and approachable. There are kids activities to do in the hotel premise.
The highlight for the kids is the pool (the big slide and sprinkler area).
Small playground for the kids and a ply area for the tods.
I was told that their breakfast spread was good too!!
by A traveller
Posted Dec. 4, 2023 on Expedia
I love my stay here. The team manage to cater to my request of decorating the room for my birthay friend. Birthday gurl was very happy with the decoration, towel art and cake. Thank you Irma & team. Apart from their great hospitality, the place was awesome, food was amazing, also there so much in-house activities we can join in too, subject to schedule. Overall, I am impressed and definely coming here again for my next trip to Malang. Thank you all.
by A traveller
Posted Nov. 12, 2023 on Expedia
Great place, good food
Comment from Hotel Management
Dec. 2, 2023 by Sugito Adhi, Hotel Management
Dear riccy,Sugeng Enjing!Greetings from Grand Mercure Malang Mirama! It's wonderful to hear that you found the place great and enjoyed the food! If there's anything specific about your experience that you would like to highlight or share, or if there are any aspects you think could be improved, feel free to let me know. Your feedback is valuable, and we hope to have the pleasure of welcoming you back for another great experience in the future.MaturnuwunBest regards,Sugito AdhiGeneral Manager
by A traveller
Posted Nov. 11, 2023 on Expedia
Lovely new hotel in Malang. Great food & staff!
Comment from Hotel Management
Dec. 2, 2023 by Sugito Adhi, Hotel Management
Dear David, Sugeng Enjing!Greetings from Grand Mercure Malang Mirama! Thank you for your positive feedback! We're delighted to hear that you found our new hotel in Malang lovely and enjoyed the great food and service from our staff. If there's anything specific you loved about your experience or any suggestions you'd like to share, we'd love to hear more. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay.MaturnuwunBest regards,Sugito AdhiGeneral Manager
by A traveller
Posted Oct. 30, 2023 on Expedia
The room is nice and the room size is fit for me & family. Lobby is grand and I like the facility. The choices of food in breakfast is suitable for me & family.
Comment from Hotel Management
Dec. 2, 2023 by Sugito Adhi, Hotel Management
Dear Fenny,Sugeng Enjing!Greetings from Grand Mercure Malang Mirama! Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the nice room, the suitable room size for you and your family, the grand lobby, and the facilities provided. It's great to know that the breakfast choices were also suitable for you and your family. If there's anything specific you loved about your stay or any suggestions you'd like to share, please feel free to do so. We appreciate your feedback and look forward to hosting you and your family again in the future.MaturnuwunBest regards,Sugito AdhiGeneral Manager
by A traveller
Posted Sep. 29, 2023 on Expedia
Wonderful room, staff, and meals!
Comment from Hotel Management
Oct. 4, 2023 by Sugito Adhi, Hotel Management
Dear Risa,Sugeng Enjing!Warmest greetings from Grand Mercure Malang Mirama!We very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.MaturnuwunSincerely,Sugito AdhiGeneral Manager
by A traveller
Posted May 28, 2023 on Expedia
by A traveller
Posted Oct. 6, 2022 on Hotels
by A traveller
Posted Sep. 18, 2022 on Expedia
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