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Grupotel Acapulco Playa - Adults only

4.0 star property
4-star beach hotel near Playa de Palma

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Photo gallery for Grupotel Acapulco Playa - Adults only

Double Room, Balcony, Sea View
Sundeck
Indoor pool, outdoor pool, sun loungers
Interior
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Place, Playa de Palma
    ‪2 min walk‬
  • Place, Palma Aquarium
    ‪19 min walk‬
  • Place, Platja de Can Pastilla
    ‪5 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, laptop workspace

Double Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use, Balcony

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room, Balcony, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room, Balcony, Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room Single Use, Balcony, Partial Sea View

Minibar, in-room safe, desk, laptop workspace

Premium Double Room Single Use, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

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About the area

Palma de Mallorca

Steps from the beach.You'll be within half a mile (1 km) of Playa de Palma and 2 miles (3 km) of La Porciuncula Church with a stay here. Platja de Can Pastilla and El Arenal Beach are also within 2 miles (3 km).

What's nearby

  • Playa de Palma - 2 min walk - 0.2 km
  • La Porciuncula Church - 14 min walk - 1.2 km
  • Palma Aquarium - 19 min walk - 1.6 km
  • Platja de Can Pastilla - 5 min drive - 4.5 km
  • El Arenal Beach - 7 min drive - 4.9 km

Getting around

  • Marratxi Poligon Station - 14 min drive
  • Son Costa-Son Fortesa Station - 17 min drive
  • Palma de Mallorca Airport (PMI) - 14 min drive

Restaurants

  • ‪Restaurante Tabana - ‬3 min walk
  • ‪Restaurante Tabana - ‬3 min walk
  • ‪Casa Leone - ‬4 min walk
  • ‪Alfaro Beach - ‬4 min walk
  • ‪Balneario B09 - ‬1 min walk

About this property

Grupotel Acapulco Playa - Adults only

4-star beach hotel near Playa de Palma
Grupotel Acapulco Playa - Adults only offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at Grupotel Acapulco Playa - Adults only.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Grupotel Acapulco Playa - Adults only offers 180 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-543

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Grupotel Acapulco Playa - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 199 reviews
Rating 8 - Good. 66 out of 199 reviews
Rating 6 - Okay. 21 out of 199 reviews
Rating 4 - Poor. 4 out of 199 reviews
Rating 2 - Terrible. 0 out of 199 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Nights in Majorca.

From the time we arrived to the time we left the treatment we received was impecible.
Stayed 4 nights in Jul 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and nice beach near by
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with friendly staff. There were beautiful views and easy transport links into the centre of Palma.
Stayed 3 nights in Jul 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely. The hotel was modern and the attention to small details was really appreciated. Quiet at night. Location brill. Definitely recommend!!
Stayed 2 nights in May 2025

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nema problema

posto rilassante personale gentile e di grande aiuto
Stayed 4 nights in Nov 2024

6/10 Okay

Ehsan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

6/10 Okay

Bryan

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel cant complain would stay again.
Stayed 6 nights in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay 5☆

We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Stayed 17 nights in Dec 2023

10/10 Excellent

Marlon Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gary james

Liked: Cleanliness, staff & service, amenities
Loved the location ,next to beach
Stayed 3 nights in Sep 2023

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Stayed 6 nights in Aug 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in May 2022

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. the staff were all very helpful and friendly and couldn't be nicer. The breakfast buffet was amazing the options were above and beyond what I expected. The atmosphere was great. The room was small, but we were barley there and would rather be outside enjoying the beautiful view of the ocean. I have no complaints at all and would definitely recommend this hotel.
Stayed 10 nights in May 2022

10/10 Excellent

Denise

Stayed 9 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old. The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper! The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing. All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
Stayed 13 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
Stayed 5 nights in Jul 2021

8/10 Good

John Holm

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

EREZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good staff!
Stayed 10 nights in Sep 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
Stayed 3 nights in Nov 2018

8/10 Good

andrew, Aberdeen UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with lovely staff, great service and food was lovely too!!
Stayed 2 nights in Jul 2018

8/10 Good

Liron, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, pleasant stuff.

The hotel is very nice, rooms are clean and well equipped with new furniture. The hotel charge extra money for using the safe that already part of the room- that looks ridiculous to me and this is the first time I see something like this. the hotel also take 10eur deposit for beach towel- I can understand it but they could just charge the room instead and save the time of handling this.
Stayed 3 nights in Jun 2018