Ratings based on 74 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Customer Experience, Hotel Management
Dear Brender, Thank you for your stay with us and for taking time to share your experience at our tent Capi Playa. We are sorry to learn that you had experienced poor service during your stay. We deeply regret the unsatisfactory experience and please accept our sincere apologies for the inconvenience caused. Warm regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA
by A traveller
Great hotel
Posted Jan. 6, 2024 on HotelsAmazing hotel. Clean. Very friendly and helpful staff. Lovely food too.
Comment from Hotel Management
Jan. 16, 2024 by Customer Experience, Hotel Management
Dear Fazeel, Thank you for taking the time to leave your opinion about our tent Capi Playa and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group. We look forward to welcoming you on your next trip to the island. Kindest regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA
by A traveller
Posted Nov. 20, 2023 on Expedia
Friendly staff, great breakfast, easy to parking around on the street. One block to the beach.
Comment from Hotel Management
Nov. 27, 2023 by Customer Experience, Hotel Management
Dear Jacqueline, Thank you very much for your excellent review as well as for your stay at our tent Capi Playa. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA
by A traveller
Posted Jun. 24, 2023 on Expedia
Staff were really friendly and helpful. Rooms ok. Can be noisy with groups of young people. Parking is a problem.
Comment from Hotel Management
Jun. 26, 2023 by Customer Experience , Hotel Management
Dear Fran, Thank you very much for your valuable feedback and your kind words about our tent Capi Playa.We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place. We really appreciate your suggestions regarding the soundproof insulation and the parking availability near the hotel, we have already noted them down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to the island. Best regards, Paula Rotger, Customer Experience. tent CAPI PLAYA
by A traveller
Great for families
Posted May 4, 2023 on HotelsIt is great for families, good location. Easy to go by A1 bus from the airport and back by A2. As well you could reach downtown by 25, takes about 30 minutes. Good restaurants are around. The hotel brunch is till 13:00!
Comment from Hotel Management
May 4, 2023 by RECEPCION, Hotel Management
We appreciate your positive comments, they help us to continue improving.Sincerely
by A traveller
Posted Jan. 9, 2023 on Expedia
Comment from Hotel Management
Mar. 6, 2023 by Customer Experience, Hotel Management
Dear Yan Tung, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our Tent Capi Playa and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again the near future. Best regards,Susana Cuesta, Customer Experience. tent CAPI PLAYA
by A traveller
Fabulous location! Fabulous hotel!
Posted Dec. 31, 2022 on HotelsGood breakfast. Super clean rooms. Comfortable modern seating areas inside and outside. Friendly helpful staff. Rooms cleaned daily. Bus stop to Palma and the airport I minute walk away.
3 minutes walk from the beautiful beach
Comment from Hotel Management
Dec. 31, 2022 by RECEPCION, Hotel Management
Hello.We appreciate your positive comment.It helps us to continue working for the good of our clients.Sincerely
by A traveller from Denver
Posted Dec. 26, 2022 on Expedia
by A traveller
Overall good .
Posted Sep. 20, 2022 on HotelsThe hotel is in a great location with a 2 min walk to the beach , a supermarket opposite & a short walk from the bus stop that takes you to the airport . I found it to be quite dusty , especially around the bed but the bathroom was clean . The brunch menu was good most days with lots of options , both meat & vegetarian . I'd stay again
Comment from Hotel Management
Sep. 22, 2022 by Customer Experience, Hotel Management
Dear simona, Thank you very much for choosing our place for your holidays and the valuable review given to the Tent Capi Playa. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. We will certainly transmit your constructive comments concerning the daily housekeeping service in our rooms to our Management in order to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group.We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent CAPI PLAYA
by A traveller
Posted Dec. 11, 2021 on Hotels
Comment from Hotel Management
Dec. 13, 2021 by Customer Experience, Hotel Management
Dear Atsushi, Thank you kindly for your excellent rating regarding your stay with us at the tent Capi Playa. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards,Susana Cuesta, Customer Experience. tent CAPI PLAYA
