Note fondée sur 55 évaluations de clients
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4,6 Propreté de la chambre
5,0 État de l’hôtel
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avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Long weekend in Mammoth
Publié le 25 mars 2024 sur HomeAwayWe had a wonderful stay. Lots of room and very comfortable. Will come back again
Commentaires de Gestion de l’hôtel
28 mars 2024 par VrboOwner, Gestion de l’hôtel
Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!
par un voyageur
Great ski trip w family
Publié le 1 janv. 2024 sur HomeAwayGreat ski trip! This is a large house and accommodated all 10 of us - ages 10 to 84 - very well. It was just a short trip to the slopes. Hot tub is smaller but we just took turns (could fit 3-4 at a time).
Commentaires de Gestion de l’hôtel
2 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!
par un voyageur
Ladies weekend celebration
Publié le 25 sept. 2023 sur HomeAwayBeautiful neighbor on the Sierra star golf course. The house was fantastic! It was spacious, comfortable, and well-equipped. Jacuzzi was clean and had great jets. We all had a very fun weekend and enjoyed the accommodations very much. We did have a few minor items come up over the long weekend, but the rental agency was very responsive. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par VrboOwner, Gestion de l’hôtel
We are so thrilled this guest had such a great stay! Ours is a difficult business and it is easy to focus on the problems, but we really appreciate when our guests take the time to let us know we got it right. We work really hard to deliver on the promise of a great vacation, and we appreciate all kinds of feedback. We hope to serve you again soon!
par un voyageur de Texas
Nephews wedding
Publié le 24 juill. 2023 sur HomeAwayFirst time to beautiful Mammoth Lakes, and we lucked out with this beautiful, quiet condo on a golf course. The condo is well stocked and the furnishings are nice. Easy to check in and out.
Plenty of room for our group of 5 adults.
Commentaires de Gestion de l’hôtel
27 juill. 2023 par VrboOwner, Gestion de l’hôtel
Glad you enjoyed your stay! Thanks
par un voyageur
A guy
Publié le 3 juin 2023 sur HomeAwayVery good property
par un voyageur
The home is great! The attention to detail was disappointing.
Publié le 8 mai 2023 sur HomeAwayWe have stayed in many vacation homes, and most hosts, at least at this price point, go above and beyond to make the stay feel very special. In this situation, we felt "processed", and like the attention to detail was missing. With 10 people for 3 nights, they left about 8 towels and 3 little tubes of shampoo. There was no bottle of wine, snacks, or welcome note... The jaccuzzi needed cleaning... Nothing was really bad, but nothing "wowed" us either.
Commentaires de Gestion de l’hôtel
16 mai 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We understand that some individual owner/operators may choose to provide personal touches such as welcome notes and bottles of wine. However, as a professional vacation rental manager overseeing thousands of stays per year across nearly 100 properties, our focus is on providing a consistent and high-quality experience for all our guests.
Regarding the amenities provided, we strive to ensure the essentials are available in each property. Our pre-booking guest contract and check-in instructions clearly disclose the supplies included, such as bed linens, towels, toiletries, and kitchen essentials. While we don't typically offer welcome baskets or bottles of wine, we aim to provide a well-maintained and comfortable environment for our guests. We are not licensed to distribute alcohol and we must adhere to legal regulations and ensure the safety and comfort of all our guests. (Mass distributing alcohol raises concerns about age verification and ensuring it doesn't end up in the hands of minors, for example.) In order to maintain a consistent and cost efficient experience for all guests, we focus on delivering a clean and well-maintained property with essential amenities. By not including providing unpopular items we can keep our prices competitive and provide a high level of service better suited to everyone.
We apologize for any issues with the jacuzzi. It is serviced by a local hot tub company on a weekly basis, and if guests refuse entry, the water can become cloudy. We appreciate your understanding and will address this promptly if notified.
If you have any further questions or concerns, our local staff in Mammoth are available to assist you. Thank you for choosing Mammoth Five Star Lodging, and we hope to have the opportunity to host you again in the future.
par un voyageur
Great place
Publié le 11 févr. 2023 sur HomeAwayThe townhome was great and a very short drive to Eagle Lodge. It also accommodated 11 of us very comfortably.
Commentaires de Gestion de l’hôtel
12 févr. 2023 par VrboOwner, Gestion de l’hôtel
Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!
par un voyageur
Great Mammoth property
Publié le 29 août 2022 sur HomeAwayClean, well stocked kitchen. Would stay again
Commentaires de Gestion de l’hôtel
2 sept. 2022 par VrboOwner, Gestion de l’hôtel
Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!
par un voyageur
mammoth stay
Publié le 3 août 2022 sur HomeAwayThis was our third time staying at this house. Always a great place to stay with family and friends, plenty of space, always clean.
Commentaires de Gestion de l’hôtel
3 août 2022 par VrboOwner, Gestion de l’hôtel
Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!
par un voyageur
Very clean and very well stocked
Publié le 28 juill. 2022 sur HomeAwayEasy and great location
Commentaires de Gestion de l’hôtel
28 juill. 2022 par VrboOwner, Gestion de l’hôtel
Thanks so much for staying with Mammoth Five Star Lodging! We hope you will think of us again for your next visit!