Ratings based on 297 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Perfect trip
Posted Mar. 4, 2024 on HotelsWe stayed here for the Grand Prix but racing aside, we had an amazing time at the K. Our room was huge, beds were comfortable and the view of the city and the bay made our stay. Every single member of staff was lovely and nothing was too much trouble. We had dinner ( buffet) which was varied and really good value. The bar staff and drinks were good and the pool area nice. Definitely returning next year.
Comment from Hotel Management
Apr. 24, 2024 by The K hotel Team., Hotel Management
Dear Guest,First let me thank you for taking the time to fill out such a positive review. At The K Hotel we pride ourselves in our service and we hope to welcome you again soon in the future. Please contact us at frontoffice@thekhotel.com for future bookings or any further assistance.Yours Sincerely,
by A traveller
Posted Mar. 3, 2024 on Expedia
The hotel was good, and the transportation to and from the racetrack was convenient. The cleanliness of the room wasn’t the best (mold in shower, mirror clearly not cleaned, no hand towels and only one bath towel). The staff was very helpful, the rooms were large and very comfortable! Would consider staying here again on our next visit!
Comment from Hotel Management
Apr. 24, 2024 by The K hotel Team., Hotel Management
Dear Guest,First let me thank you for taking the time to fill out such a positive review. At The K Hotel we pride ourselves in our service and we hope to welcome you again soon in the future. Please contact us at frontoffice@thekhotel.com for future bookings or any further assistance.Yours Sincerely,
by A traveller
Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Apr. 24, 2024 by The K hotel Team., Hotel Management
Dear Guest,First let me thank you for taking the time to fill out such a positive review. At The K Hotel we pride ourselves in our service and we hope to welcome you again soon in the future. Please contact us at frontoffice@thekhotel.com for future bookings or any further assistance.Yours Sincerely,
by A traveller
Posted Feb. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by The K hotel Team., Hotel Management
The K hotel Team.
by A traveller
Posted Feb. 28, 2024 on Expedia
We had to continuously remind the same housekeeping personnel to stock to same type and quantity of towels. Housekeeping tried to use same cloth to clean trash bin and counters. Old but adequate furniture.
Comment from Hotel Management
Mar. 19, 2024 by The K hotel Team., Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it's feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's clear in this case that we have fallen short in some areas.We hope to welcome you again soon in the future after our renovation of the rooms at the end of this year, Please contact us at frontoffice@thekhotel.com to assist you. Sincerely,
by A traveller
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Apr. 24, 2024 by The K hotel Team., Hotel Management
Dear Guest,First let me thank you for taking the time to fill out such a positive review. At The K Hotel we pride ourselves in our service and we hope to welcome you again soon in the future. Please contact us at frontoffice@thekhotel.com for future bookings or any further assistance.Yours Sincerely,
by A traveller
Great experience
Posted Feb. 11, 2024 on HotelsFriendly and very helpful staff
by A traveller
Posted Jan. 30, 2024 on Expedia
Very nice stay…
Comment from Hotel Management
Feb. 4, 2024 by The K hotel Team., Hotel Management
Dear Guest,First let me thank you for taking the time to fill out such a positive review. At The K Hotel we pride ourselves in our service and we hope to welcome you again soon in the future. Please contact us at frontoffice@thekhotel.com for future bookings or any further assistance.
by A traveller
Posted Jan. 17, 2024 on Expedia
Clean and nice hotel
Comment from Hotel Management
Feb. 4, 2024 by The K hotel Team., Hotel Management
Thank you for taking the time to share your views about our hotel and we are happy to hear that you have enjoyed our facilities and services offered. We shall share your feedback with the team, which will encourage us to continue to exceed expectations. We value your relationship with The K Hotel and are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to welcoming you again at The K Hotel.Sincerely,
by A traveller from Gasport
Posted Jan. 14, 2024 on Expedia
Outstanding property with an outstanding staff! Exceeded all my expectations! All the amenities and restaurants located at the hotel were wonderful. Great location for holiday or business travel.
Comment from Hotel Management
Feb. 4, 2024 by The K hotel Team., Hotel Management
Thank you for taking the time to share your views about our hotel and we are happy to hear that you have enjoyed our facilities and services offered. We shall share your feedback with the team, which will encourage us to continue to exceed expectations. We value your relationship with The K Hotel and are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to welcoming you again at The K Hotel.Sincerely,
