Ratings based on 964 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 29, 2024 on Expedia
by A traveller
Posted Jan. 11, 2024 on Hotels
by A traveller
Disappointed
Posted Jan. 1, 2024 on HotelsConstruction noise, outdoor swimming pool shadowed by buildings, roof bar closed, worn down. Checked out two days early
by A traveller
Posted Dec. 17, 2023 on Expedia
by A traveller
Posted Dec. 10, 2023 on Expedia
I used to go all the time and it was nice and accomodating .. now its a process to check in .. they read you entire page of rules .. dont let u check in early .. everyone lines up at 2pm to check in .. so now u all waiting in line at 2pm to get room .. girls are nice but too rigid on policies .. customer sevice and empathy for guests would go a long way for this hotel ... not the worst place but i dont think i will go back .. even check out is too long process.. i usually stay at new coast but was booked so i decided to go back here because i used to stay her all the time but sadly wont be back... it is cheap and room is not horrible but definitely getting old and rooms are dark ..shower is strong .. bed ok .. looks like a bomb hit the street .. they are either rebuilding or just tearing down .. not sure but maybe next year 2024 it will be all fixed up ..
by A traveller
Posted Dec. 9, 2023 on Expedia
by A traveller
Posted Nov. 6, 2023 on Expedia
Update your pictures. Not as luxurious as I thought . Very smelly like vinegar and dust.
by A traveller
Posted Nov. 2, 2023 on Expedia
The food was good mostly apart from the undercooked raw eggs for breakfast. The staff were mostly pleasant to me, but not my guests. There was building work/scaffolding on the front of the hotel. The bathroom door handle was broken and didn't get fixed after I reported it. They didn't provide enough towels even though I had paid for 4 people to stay and tried to charge me for extra after checking out. The cups were not cleaned each day during room cleaning. The staff were overheard making comments about my family guests who do speak Tagalog too. My step son was challenged several times after parking his scooter in the underground car park.
by A traveller
Posted Nov. 2, 2023 on Expedia
Hotel pictures are from 20 years ago. Property needs a lot of work. Don’t recommend
by A traveller
Posted Oct. 30, 2023 on Expedia
