Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available on request) is available for a fee. The business-friendly Fersal Hotel Manila also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.
Great service from the staff, they surely put in a lot of effort to please their guests.
Only thing I could say is, the exterior of the property needs to be washed. Noise from the exterior motorist, dogs that are 24/7 in the cage next door barks a lot. I feel sorry for them. I just know that the hotel has no control over the noise. Overall, the staff did a great job!!!!
We weren't informed that the hotel is a quarantine facility. The pictures were also kind of misleading like what the rooms would look like. There were also cockcroaches. But I commend the receptionists' hospitality.
All the staff are friendly but the amenities are terrible. No running hot water, no microwave oven, not enough parking space inside the building and not even street parking.
It was a hotel closest to a hospital we had to be. The room was standard, but quite spacy.
When we arrived, they put us in a room without window. We requested to change to a room with window and they were able to accommodate and were happy to do so. Service with a smile.
The room was clean but it was very outdated, just like the bathroom.
Water pressure in the shower was low. They did have a water heater so at least there was warm water.
The room was very noisy due to being at an incredibly busy street. Insulation is not there.
Breakfast was basic and made upon order. It's not the best place we've stayed but also not the worst. As said, we needed to be close to the hospital.
They are very strict with early check in. Paid in full but they still asked for incidentals which i have to walk far away just to withdraw. Very inconsiderate!. Paid for a queen bed but their Queen bed is just less than a double size bed.
The upgraded rooms that border the road are too noisy to stay in so I had them move me to their other rooms which are extremely small. The place is old and not very well maintained. The best thing going for them is they have a restaurant to eat breakfast in. Staff is friendly.