Ratings based on 410 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 2, 2024 on Expedia
Ellan hotel is under construction
by A traveller
budget yet decent place near greenhills
Posted Dec. 3, 2023 on Hotelsfriendly and accommodating staff. i will surely be coming back. thanks
by A traveller
Posted Nov. 29, 2023 on Expedia
the location
by A traveller
Posted Nov. 25, 2023 on Expedia
Near to almost everythings
by A traveller
Posted Oct. 21, 2023 on Expedia
The stuff was good and clean
by A traveller
Posted Oct. 3, 2023 on Expedia
Great location for shopping and dining
by A traveller
Posted Oct. 1, 2023 on Hotels
by A traveller
Posted Oct. 1, 2023 on Hotels
by A traveller
Posted Sep. 23, 2023 on Expedia
second time stayed at Elan, breakfast paid is very good. walking distance to Green Hills shopping center, STAFF VERY FRIENDLY. Hoping next time I booked my stay will be in the 5th floor, their updated rooms. one problem when I booked on line it did not show there updated rooms. I have to phone several times directly to Elan receptions desk and was informed that they have newly renovated rooms and then nearing to my stay they cancelled my booking in the 5th floor stating that the renovations was not finished. Its good the room they gave me was new and not old except for the washroom. OVERALL I am pleased with the service. Quick and polite staff. planning to stay at Elan again for my next trip in spite of the back and forth email I got from upper management due to room cancellations. I hope Elan management will upgrade there advertisement in Expedia.ca regarding the rooms and beds not queen but twins.Hoping also that when i am phoning long distance someone will answer the phone. it keeps ringing.
by A traveller
Posted Sep. 9, 2023 on Expedia
We at Elan Hotel Modern for 4 nights. we were greeted by Ms Dianne the Front reception Lobby Manager. She was par excellent and very courteous, her Staff of Nes, & Jas proved that Dianne was a superb Manager.
Our room was looked after by Nikki and Parre and these guys were quite Cute leaving wonderful comical notes to me and my wife.
the hotel itself was splendid , neat and clean. mMany of the previous adverse comments seem to have been taken care off...
The only adverse point I could think of is the bath tub, It is not a required item rather poses a dangerous item in a slippery place especially for Senior Citizens.