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Holiday Inn & Suites Makati by IHG

4.5 star property
4.5-star spa hotel near Ayala Center, connected to a shopping center

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Makati by IHG

Property amenity
Outdoor pool
Lobby
Point of interest
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Glorietta Mall, Palm Drive, Ayala Center, Makati, Manila, 1224
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪1 min walk‬
  • Place, Greenbelt Shopping Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

9.2 out of 10
Wonderful
(41 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Makati

City center stay.With a stay at this Makati Central Business District hotel, you'll be steps from Glorietta Mall and Ayala Center. Greenbelt Shopping Mall and Ayala Museum are also within half a mile (1 km).

What's nearby

  • Ayala Center - 1 min walk - 0.0 km
  • Glorietta Mall - 1 min walk - 0.1 km
  • Greenbelt Shopping Mall - 5 min walk - 0.4 km
  • SM Makati - 5 min walk - 0.4 km
  • Ayala Museum - 5 min walk - 0.4 km

Getting around

  • Gil Puyat Station - 4 min drive
  • Ayala Station - 9 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 22 min drive

Restaurants

  • ‪Sukiya - ‬2 min walk
  • ‪Yoshinoya - ‬2 min walk
  • ‪MOS Burger - ‬1 min walk
  • ‪Executive Lounge Holiday Inn & Suites - ‬2 min walk
  • ‪Flavors - ‬1 min walk

About this property

Holiday Inn & Suites Makati by IHG

4.5-star spa hotel near Ayala Center, connected to a shopping center
Holiday Inn & Suites Makati by IHG offers its guests a full-service spa, an outdoor pool, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Event space at this hotel measures 3993 square feet (371 square meters) and includes a conference center. A children's pool, a fitness center, and a rooftop terrace are also featured at the business-friendly Holiday Inn & Suites Makati by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Makati hotel.

  • 1 building
  • 348 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 3993 sq ft of conference space
  • 371 sq m of conference space
  • Built in 2013
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn & Suites Makati by IHG offers 348 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: PHP 1700 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 1500 per person
  • Airport shuttle fee: PHP 2500 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: PHP 1700 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Makati
Holiday Inn Makati
Makati Holiday Inn
Holiday Inn Makati Hotel
Holiday Inn & Suites Makati Metro Manila
Holiday Inn Suites Makati
Holiday Inn Suites Makati
& Suites Makati By Ihg Makati
Holiday Inn Suites Makati an IHG Hotel
Holiday Inn & Suites Makati by IHG Hotel
Holiday Inn & Suites Makati by IHG Makati
Holiday Inn & Suites Makati by IHG Hotel Makati

Holiday Inn & Suites Makati by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sara

Stayed 2 nights in Dec 2025

10/10 Excellent

Cheryl Moana, Royal Palm Beach

Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite and efficient of almost everything asked
Stayed 3 nights in Nov 2025

10/10 Excellent

Jitendra S, Hicksville

H
Stayed 1 night in Nov 2025

10/10 Excellent

Maria Kristle Anne

Stayed 1 night in Oct 2025

10/10 Excellent

Harry

Stayed 3 nights in Oct 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Accessibility to everything with our personal needs
Stayed 4 nights in Oct 2025

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at the property, and become my favorite hotel to stay in Makati. I feel comfortable and safe, and all of the staffs are amazing and friendly. Also, the hotel is very clean and bed is very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

H

Location was great; adjacent to Glorietta Mall. Hotel room was renovated so it was clean and comfortable. Wi-Fi works great. Chose Club Level access, but nothing special: food, beverage selection mediocre and service average. I normally stay at New World, where the Club Lounge is way better: food and beverage selection and service! Room Service at Holiday Inn was pretty good, however was disappointed when told “bulalo” (beef shank soup) was unavailable for second half of my stay (had it first 3 days and it was exceptional)! Had breakfast once at Club Lounge but opted for main restaurant on lobby level: way better choices. Service was okay, could be better if wait staff more attentive and visible. They need to move around and check on guests often! There’s so many of them and they just stand around. But that is indicative of poor training and possibly management! I actually mentioned this when asked to complete survey. Was also dumbfounded when ube cheesecake was unavailable, though touted as their “signature” dessert! If so, make sure it’s ALWAYS available! Funny thing is that night, a smaller version of it was available at Club Lounge (wth)? Housekeepers do good job and work really hard! In general, had a nice one-week stay, but more than likely, will return to New World, although rooms there are in need of an upgrade / remodeling! Perhaps with new ownership, that will happen. Holiday Inn Makati is not a bad choice, but there’s definitely things they need to work on!
Stayed 6 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed this hotel. Very efficient and extremely friendly staff. Location was excellent for short walks to sites and restaurants.
Stayed 5 nights in Sep 2025

10/10 Excellent

Anna Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Front desk Poul went over and beyond when we were charged over the said room rate price for breakfast. Gen, Christian (at the lobby bar), and Ulysses always made us feel welcomed and special. Thank you all for a wonderful stay. We will definitely be back.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Home away from home

Friendly staff! We feel at home. Excellent customer service!
Stayed 4 nights in Aug 2025

10/10 Excellent

Diana

Staff are courteous and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Palaniappan

Stayed 3 nights in Jul 2025

10/10 Excellent

JAYSON IAN, FOOTHILL RANCH

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Its all good
Stayed 1 night in Jul 2025

10/10 Excellent

JAYSON IAN, FOOTHILL RANCH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its all good. Perfect for a short stay in the middle of the city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephan

Stayed 4 nights in Jul 2025

10/10 Excellent

Ching Koo

Stayed 3 nights in Jun 2025

8/10 Good

Shiela, Baytown

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. The hotel is a bit old but everything is clean. The breakfast buffet needs to be improved.
Stayed 9 nights in Jun 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jun 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly, accommodating & helpful. Hotel is under going renovation & air-conditioning never got to a level that we would like but was comfortable enough not to complain.
Stayed 2 nights in Jun 2025

10/10 Excellent

ANTHONY

Stayed 1 night in Jun 2025