Ratings based on 268 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
79% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Jan. 17, 2024 on Expedia
I booked online expecting to have a free breakfast. But when I check-in the front service is not included.
5 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by FOM, Hotel Management
Thank you for taking the time to write a review of your recent stay. We really appreciate getting feedback from guests as this encourages us even further in our continuing efforts to improve our facilities and services. Again, we would like to thank you for choosing to stay with us, and we hope to be of service to you again soon.
4 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
They made mistake on my booking for 3 person and charge me extra but later on the corrected it and gave me refund other than that it was a good experience staff are helpful.. need to improved bellhops services not enough staff had to carry our own baggage’s
Comment from Hotel Management
Jan. 14, 2024 by FOM, Hotel Management
Thank you for sharing your comments regarding your recent stay. Your feedback is extremely valuable to us and assists us in providing better service. We would also like to extend our apologies for any inconvenience you may have encountered during your stay. These issues had been addressed to ensure guest satisfaction, and we hope you could give us another opportunity to be of service to you in the near future. Once again, thank you and have a great day ahead.
4 out of 5
by A traveller

Posted Dec. 26, 2023 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by FOM, Hotel Management
Thank you for taking the time to write a review of your recent stay. We really appreciate getting feedback from guests as this encourages us even further in our continuing efforts to improve our facilities and services. Again, we would like to thank you for choosing to stay with us, and we hope to be of service to you again soon.
5 out of 5
by A traveller

Posted Dec. 24, 2023 on Expedia
Comment from Hotel Management
Jan. 14, 2024 by FOM, Hotel Management
Thank you for taking the time to write a review of your recent stay. We really appreciate getting feedback from guests as this encourages us even further in our continuing efforts to improve our facilities and services. Again, we would like to thank you for choosing to stay with us, and we hope to be of service to you again soon.
4 out of 5
by A traveller from Federal Way

Posted Oct. 17, 2023 on Expedia
Very good location.
5 out of 5
by A traveller

Posted Aug. 31, 2023 on Expedia
The services that was provided to us were excellent.
1 out of 5
by A traveller

Posted Aug. 29, 2023 on Expedia
Was charged for an extra person even thou there wasn't an extra person. TV didnt work for the 2 days there. Everything at Breakfast is cold. Except for the Omelet station. Not even an offer for the TV not working for the 2 days. Wont be back.
5 out of 5
by A traveller

Posted Aug. 28, 2023
Staff was very pleasant and helpful.👍 Loved the food there. Rooms were nice. Grab readily available to go anywhere. Security all over. Environment pleasant.
Comment from Hotel Management
Aug. 28, 2023 by FOM, Hotel Management
Thank you for sharing your feedback! We are grateful to hear your comments about our services and facilities, as our priority is to always provide the best to our valued guests. Rest assured that these will be shared with the whole team. Again, we would like to thank you for choosing to stay with us, and we hope to be of service to you again soon!
5 out of 5
by A traveller

Posted Aug. 20, 2023 on Expedia
Excellent
Comment from Hotel Management
Aug. 28, 2023 by FOM, Hotel Management
Thank you for sharing your feedback! We are grateful to hear your comments about our services and facilities, as our priority is to always provide the best to our valued guests. Rest assured that these will be shared with the whole team. Again, we would like to thank you for choosing to stay with us, and we hope to be of service to you again soon!