Ratings based on 39 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 21, 2023 on Hotels
by A traveller from San Anotnio
Posted Apr. 18, 2023 on Expedia
The service was great, the staff was very helpful, the food was delicious!
The area around the hotel is excellent and beautiful, I recommend it if you are looking for a relaxing and beautiful experience!
by A traveller
Posted Nov. 12, 2019 on Hotels
It was disappointing. The property was poorly maintained. Hakkei is the most dilapidated onsen ryokan I have ever visited in the last 10 years!
Comment from Hotel Management
Nov. 23, 2019 by Hakkei - Front, Hotel Management
Your reviews are appreciable. All guests like Hakkei. During your stay you may share what you like.
by A traveller
Posted Aug. 19, 2019 on Expedia
The food was fantastic. We stayed 2 nights and the second night we could request whatever food we wanted. Breakfast you could choose Japanese or western. Both were excellent.
The views of the river with steam rising off it are truly mystical!
Comment from Hotel Management
Sep. 16, 2019 by Hakkei - Yubara Onsen, Hotel Management
Thank you for your beautiful views for Hakkei. Foodies like Hakkei food. Everyday new meal you will taste from our kitchen. Season vice river side view changes.
by A traveller
Posted Apr. 8, 2019 on Expedia
Service as everywhere overwhelmingly polite and helpful
Property bit jaded and dated
by A traveller
Posted Dec. 16, 2018 on Expedia
The hotel is located in front of the river which people do public outdoor onsen. The hotel is cosy and quiet. The dinner is basic vegetables meal and not like the one describe in the travel blogs or travel books. Other than that, it is very nice and the most touching part is the staff gave us 2 hot boiled eggs when we left the hotel. They are very delicious and was cooked under the right time.
Comment from Hotel Management
Feb. 19, 2019 by Front Office, Hotel Management
Thank you for your views. In making our guest happy, little things we try to do for our guest. Dishes are made with 50 kinds of vegetables, with fish and meat.
by A traveller from Singapore
Posted Oct. 23, 2018 on Expedia
Great food, excellent service.
Most of the staff speaks English even
though this resort has mostly Japanese
guest. A very nice getaway for a true onsen experience and not as touristy compared
to the others in Japan.
Comment from Hotel Management
Dec. 11, 2018 by Waseem, Hotel Management
Thank you for the appreciation. Hakkei wants to provide good service. Customer likes to speak in English when they met with Foreign staff, even Japanese guest too. Food as its best. You are welcome to visit again.
Thanking you.
Recommended
for Everyoneby A traveller from Okayama City
The best ryokan for the local 'sunayu'. Food good.
Posted Dec. 26, 2017 on Expedia
Pros: The great staff and location.
Cons: Bring back the incense, 'Hana No Hana' made it seem so special.
Location: Monkeys at nearby beauty spot, little towns with sake brewing, hand-made stained glass, traditional crafts and Yubara is a great hot spring.
The best thing about Hakkei is the very energetic and kind proprietor. Along with location, good facilities and a lovely restaurant, she creates a very friendly and welcoming ambience that always makes it a memorable and relaxing time.
Comment from Hotel Management
Jul. 25, 2018 by Waseem, Hotel Management
Thank you for your kindness. You explained the beauty of Japan`s Countryside.
Hakkei`s is located where we have natural beauty.
We welcome you again.
Thanking you.
Regards,
Hakkei - Waseem
by A traveller
Posted Dec. 29, 2023 on Expedia
お風呂が気持ち良かった🛀
by A traveller
Posted Dec. 17, 2023 on Hotels
