Ratings based on 92 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
55% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted May 30, 2022 on Hotels
The place was nice and quiet. Near La Boquita is a plus.
4 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 26, 2022 on Hotels
3 out of 5
by A traveller

Posted Jan. 20, 2022 on Expedia
Needs updates in bathroom including plumbing
1 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 31, 2021 on Hotels
3 out of 5
by A traveller

Could Improve

Posted Dec. 6, 2021 on Hotels
When we arrived, there was no one at reception. We were told at the restaurant to come baxk in 15 minutes, the fellow at reception had left for personal reasons. Half hoir later we che ked in. In our room, the remote batteries for the tv were dead, the shower did not drain, the fawcets were near impossible to turn and the patio door frame was falling off. We mentioned this a to the receptionist when we left.
5 out of 5
by A traveller

Posted Aug. 5, 2021 on Expedia
It has a very nice view of the la boqhita bay
1 out of 5
by A traveller

Posted Jul. 9, 2021 on Expedia
When we checked in. No One knew about our reservation, we had to pay cash until hey figured things out when we got to our room AC doesn’t work room was smelly and not clean, they tried to find another room but A/C didn’t work either…we couldn’t stay, we just moved to a different hotel, bad experience. I hope they refund me because it wasn’t our fault. Not going back, and I won’t recommend this to anyone.
4 out of 5
by A traveller

Posted Jun. 29, 2021 on Hotels
The experience was good, it's not a hotel it's a condo, property is in good condition, pools were warm, it is in general good for families.
4 out of 5
by A traveller

Great place with a few hickups.

Posted Dec. 31, 2020 on Hotels
Palma Real Hotel is very secluded and provides with beautiful views of Manzanillo and the ocean. It has access to La Boquita via a bridge from the mountain side over the river and on to the beach. The pools are also very nice and clean, and the rooms/studios are all the same so if you see a picture of one then you have seen them all. The only down side to our stay was that there was not hot water to shower with. We called the front desk and where told they would take a look but no one came by. Since we had kids with us that was a big deal but for adults we could have dealt with it for the trade off of the rest of the hotel. Also, no wifi nor free breakfast and its on a mountain side, so lots of stairs and hill climbs.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 1, 2019 on Expedia