Ratings based on 944 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 11, 2024 on Expedia
We have stayed at this property many times throughout the years, due to its cleanliness, low price, and convenient location. It must have changed ownership because there no longer is a quaint friendly office lobby, no friendly staff, and the property's appearance has changed. To check in, you receive an email with a code, dial the code, and the door to your room unlocks. There is no friendly human contact. We won't stay again.
Comment from Hotel Management
Mar. 11, 2024 by Peyton, Hotel Management
Jeffrey, thank you for your feedback. I am so sorry to hear that you don't like the new set up we have! It was created to allow and easier check in/check out process for guests. I am sorry to hear we won't be having you back because of this! We have a couple hotels in Marquette that do still have 24/7 friendly front desk staff that we would be happy to accomodate you there! We do hope to see you again and be able to provide you with a different guest experience than this one!
by A traveller
Posted Mar. 9, 2024
Comment from Hotel Management
Apr. 2, 2024 by Peyton , Hotel Management
Thank you, Ryan, for your feedback on your stay with us! I am glad to see you enjoyed it, and we hope to see you again in the future!
by A traveller
Posted Mar. 5, 2024 on Expedia
Comment from Hotel Management
Mar. 11, 2024 by Peyton, Hotel Management
Tammy, thank you so much for your feedback. I see that you enjoyed most of your stay, but I do hope that the next time you are in town we are able to make your guest experience even better!
by A traveller
Posted Mar. 4, 2024 on Expedia
Easy to check in and out ! Keypad for each room you enter a 4 Digit code to get in . Property management manages the property remotely but they really doing great job communicating and making sure their guests are happy and comfortable . They communicate through text messages , the response time if you text them is less than 5 minutes .
This place is great for hikers who want to get out hiking then come back for hot and nice shower , it’s close to a lot of hiking trails and amazing falls in the area .
Comment from Hotel Management
Mar. 11, 2024 by Peyton, Hotel Management
Thank you so much for your feedback! I am so happy to hear that you enjoyed your stay with us and we were a great fit for your time in Marquette! We hope to have you stay with us again in the future!
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Peyton, Hotel Management
Thank you, Jeffrey, for your feedback! I am happy to hear that you enjoyed your stay with us, and we hope to have you back again when you visit Marquette!
by A traveller
Posted Feb. 10, 2024 on Expedia
The carpet was pulling up on edges, I tripped over one piece and fell on the floor.
Comment from Hotel Management
Feb. 13, 2024 by Peyton , Hotel Management
Sue, I am so sorry this happened to you during your stay. I hope that you are OK! This has been brought up to our team and we will address this issue and fix it for our next visit! Again, my apologies!
by A traveller
Posted Jan. 29, 2024 on Expedia
Bathroom was not clean.
The door lock in the bathroom was broken.
The quality of amenities was poor.
Comment from Hotel Management
Jan. 30, 2024 by Peyton, Hotel Management
Shori, I am so sorry to hear this about your stay. This shouldn't have happened to you, and we addressed this with our team so have this fixed the next time you visit! Again, my apologies for the inconvenience this may have caused!
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by Peyton, Hotel Management
Lucia, thank you for your feedback! I am so happy to see that you enjoyed your experience with us, and we can't wait to have you back in the future!
by A traveller
Posted Jan. 7, 2024 on Expedia
This small hotel had some nice features to offer. Being able to check in late at night without worrying about staff being onsite was nice, no keys to lose or demagnetize, and solid instructions on checking out. The room was neat and clean and for the low price I was impressed with the quality of the rooms. A few good restaurants are within walking distance, but if you drive around you’re in a central location to go anywhere in town from here within minutes.
Comment from Hotel Management
Jan. 9, 2024 by Peyton, Hotel Management
Thank you for your feedback, we really appreciate it! I am so glad you enjoyed your stay with us, and you found our location in Marquette to be a great one. I hope that we will have you back in the future!
by A traveller from Bay City
Posted Jan. 2, 2024 on Expedia
Carpets are stained, couch was full of animal hair, etc
Comment from Hotel Management
Jan. 9, 2024 by Peyton, Hotel Management
Angela, I am sorry to hear this about your experience with us. Our team is informed of the situation and will be fixed for your next visit. Again, I am so sorry for this as we want to be able to provide our guests with the best experience possible.
