Ratings based on 83 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
75% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Value for money

Posted Oct. 29, 2019 on Hotels
Enjoyable. Downside music from other residents until after 2am. Complained to reception and they promised to talk to the culprits. Rooms clean and huge. Needs updating. It's equivalent to 3 star but the setting in the nature is definitely 5 star.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 27, 2019 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 12, 2019 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 11, 2019 on Expedia
4 out of 5
by A traveller

Great place but consider parking strategically

Posted Apr. 23, 2019 on Hotels
It is a fantastic quiet place if you do not mind nature (the frogs sing till dawn) and if you do not care much about breakfast (breakfast is served in your room for free- a glass of orange juice, pots of coffee and hot milk, two sets of pastries, butter, jam and sugar). If you need cereals, eggs, sausage, cheese, banana, apple etc then I will suggest you bring some - there is a cooker and all the utensils you need to cook and eat. The fridge, dishwasher, microwave and coffee makers are available. If coking is not your thing, Palmeraie Hotel is 3-5 minutes walk and you can enjoy your breakfast. For dinner, there is an Italian Restaurant or you can go to any of the larger hotels. The surrounding are neat and the suites have plenty of space to seat- including two overlooking the ponds. However, if you are messier than me then go elsewhere. My sheets and pillows were not changed for five nights and so the small soap and shower gel and shampoo. The rooms are cleaned and towels every two days - though towels have seen better days and look "abused" or "exhausted".
2 out of 5
by A traveller

Bad experience

Posted Mar. 5, 2019 on Hotels
I didn’t like the rooms, very low quality service, cleanliness of the room is very poor, it has nothing to do with 5* rating, not even 2 stars, with regards to the outside views is nice but the pool looks like a kids pool. I wouldn’t go back personally and I don’t recommend it at all. The cleaning is every 2 days, the towels are very old with bad clor smell
4 out of 5
by A traveller

Not a real 5 stars

Posted Feb. 22, 2019 on Hotels
Overall, the hotel was fine and the experience was positive. But nevertheless, it's definitely not a 5 stars hotel. Moreover, it's quite far from the city. You don't have taxis coming there randomly.
2 out of 5
by A traveller from UK

Posted Jan. 17, 2019 on Expedia
I felt like being overcharged, the front desk guy arranged us a dinner, which was 1000+dhm per/person, and we refused. The taxi charged vary, we were like idiots, 20 minutes they charge us 200 dhm, and we took the same distance way three times, every time, there are different prices, and the taxi drivers didn't speak English, we have to give that money..
Comment from Hotel Management
Jan. 22, 2019 by RESERVATION TEAM, Hotel Management
Dear Vivian, Could you please send us your confirmation number, stay dates and booking name please. Best regards, Reservation team
2 out of 5
by A traveller

Not worth the 5 star rating

Posted Sep. 25, 2018 on Hotels
The room furniture was old and the bathroom did not have any toiletries. Despite being two guests, we also only found one towel.
5 out of 5
Recommended
for Everyone
by A traveller from London

Great hotel within golf complex

Posted Apr. 25, 2018 on Expedia
The staff were beyond amazing from start to finish, recommending places to go and eat whilst also booking taxi, excursions and making sure we got reasonable prices. The hotel is lovely, our room had a view over the lake which had plenty of wildlife. I booked here to be away from the noise and just travelled to the other things in day trips. The beach isn’t close but if you get a private day trip you can do anything you want along route and the drivers were very good! Safety first with lots of information. Couldn’t recommend more, if I go back I’ll be sure to stay here again. Thank you.