Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Gyelph, Ontario
Great location
Publié le 25 oct. 2019 sur HomeAwayLoved this property. The views are outstanding. Our contact person was fantastic and available whenever we needed her.
Our complaint is no working hot tub. We booked this knowing the pool would be cool but with a hot tub to relax in it would be fine. The heat pump was broken so soaking in a hot tub of 73 degrees was really not an option. Very disappointing!!
Commentaires de Gestion de l’hôtel
6 mars 2020 par VrboOwner, Gestion de l’hôtel
Dear Shelley Sopher, thank you for your feedback. We are pleased to know that the overall judgement of the property is extremely positive. On the other hand, we are very sorry to know about the problem with the hot tub. We've talked to the owner and she told us that unfortunately it was not possible to get it repaired during your stay as hard as they tried to. She apologizes for this inconvenience as she always does her best to make guests happy. We hope that you'll be our guest again and we remain at full disposal for any assistance for a future booking. Kind regards, Emma Villas staff
