Note fondée sur 270 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
89 % des clients le recommandent
4,4 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 13 mars 2024 sur Expedia
Great Resort, we were greeted personally by the osner. The staff are first rate and the entertainment which is also staff was a delight... We are already booked for our return to paradise.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Return to Paradise, Gestion de l’hôtel
Thank you Ray,Our GM/Mum is almost 70 but she loves our guests (and our staff) so does loves to head around spending time with guests! We are glad you enjoyed our entertainment too - we are pretty proud of them!
3 sur 5
par un voyageur

Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Return to Paradise, Gestion de l’hôtel
thanks Michelle :)
4 sur 5
par un voyageur

Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Return to Paradise, Gestion de l’hôtel
Thanks Joseph
5 sur 5
par un voyageur

Highly recommended

Publié le 27 févr. 2024 sur Hotels
We loved our stay here, it wasn’t too busy so it was nice and peaceful. The staff there were so friendly.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Return to Paradise, Gestion de l’hôtel
Thank you Anon,love your pictures!
5 sur 5
par un voyageur

Epic Ocean Facing room @ Return to Paradise Resort

Publié le 26 févr. 2024 sur Hotels
It was a great pleasure staying there especially the beach & ocean facing rooms are amazing
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Return to Paradise, Gestion de l’hôtel
Thanks Rama, It was lovely having you stay with us and glad you were able to experience our Paradise and make the most of your time.
4 sur 5
par un voyageur

Publié le 7 févr. 2024 sur Expedia
We really enjoy our stay. Watching the sunset on the beach was beautiful. The staff were very helpful and very friendly. Our only issue was with the restaurant on site the food was honestly terrible and I’m not a picky eater but I’m paying a lot of money as the restaurant was expensive I would expect the food to be decent. I would recommend eating elsewhere. But otherwise everything was amazing.
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Return to Paradise, Gestion de l’hôtel
Thanks for your feedback MarianaWe are pleased your found our staff helpful and friendly but very disappointed that our food missed the mark. We we will continually work to improve this - thank you.
5 sur 5
par un voyageur

Publié le 24 janv. 2024 sur Expedia
Some of the facilities (aircon, tv, internet) etc wasn’t working. Food definitely was overpriced and the pool was too warm. Overall good customer service
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 janv. 2024 sur Expedia
2 sur 5
par un voyageur

Publié le 9 janv. 2024 sur Lastminute
My concern was, room service. My child vomit during night in our sheets. I also used towels too. The next day I told the staff however they only changed 1 sheet not the blanket, the towels had been folded n placed back on the bed. Also on NYE someone charged their drinks at our room twice which cost $142 that we weren’t aware of. During our stay, we were only go in to sleep, until our last day, we had brekky before check out. The staff needs to check each quests name and pay their food or drinks at the counter instead of charging to room. I didn’t pay the$142 because we don’t drink alcohols, also we went to the resort to sleep at around 2am on NY. Overall was good, just few things that let the service down is listed above.
5 sur 5
par un voyageur de Santa Ana

Ce voyageur a laissé seulement une note Publié le 8 janv. 2024 sur Expedia