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Matsue Excel Hotel Tokyu

4.0 star property
4-star luxury hotel near Lake Shinji

Choose dates to view prices

Photo gallery for Matsue Excel Hotel Tokyu

Land view from property
A spacious lobby with a reception desk, a staircase, and a large potted plant.
Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)
Exterior
A chef in a professional kitchen with stainless steel appliances and buffet setup.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
590 Asahimachi, Matsue, Shimane, 690 0003
  • Place, Lake Shinji
    ‪12 min walk‬
  • Place, Shimane Art Museum
    ‪18 min walk‬
  • Place, Matsue Castle
    ‪4 min drive‬
  • Airport, Izumo (IZO)
    ‪50 min drive‬

Room options

View all photos for Standard Single Room

A hotel room with a bed, a desk with a television, a chair, and a nightstand with a lamp.

Standard Single Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

8.6 out of 10
Excellent
(24 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

8.8 out of 10
Excellent
(18 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

A hotel room with two beds, a desk, and a mirror.

Superior Twin Room, Non Smoking (Extra Bed to be provided for 3 Adults)

7.6 out of 10
Good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room Non-smoking

A hotel room with a bed, a desk with a television, a chair, and a nightstand with a lamp.

Standard Single Room Non-smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room For Women Only

A hotel room with a bed, a TV, a desk, and a chair.

Standard Single Room For Women Only

  • Sleeps 2
  • Free WiFi

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

A hotel room with a bed, a desk with a television, a chair, and a door leading to another room.

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

8.8 out of 10
Excellent
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Ladies Floor Single Room, Non Smoking

Ladies Floor Single Room, Non Smoking

Ladies Floor Single Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Ladies Floor Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, and a TV.

Ladies Floor Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Ladies Floor Superior Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Ladies Floor Superior Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

About the area

Matsue

Heart of Matsue.Within 2 miles (3 km) of this Matsue hotel, you'll find Lake Shinji and Shimane Art Museum. Matsue Castle and Shimane University Old Okudani Lodging are also within 2 miles (3 km).

What's nearby

  • Lake Shinji - 12 min walk - 1.1 km
  • Shimane Prefectural Art Museum - 16 min walk - 1.4 km
  • Shinjiko Ohashi Bridge - 18 min walk - 1.5 km
  • Shimane Art Museum - 18 min walk - 1.5 km
  • Matsue Castle - 4 min drive - 2.5 km

Getting around

  • Matsue Station - 2 min walk
  • Yonago Airport (YGJ) - 47 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪奥出雲そば処 一福 松江駅前テルサ店 - ‬3 min walk
  • ‪為セバ成ル KAKERU - ‬5 min walk

About this property

Matsue Excel Hotel Tokyu

4-star luxury hotel near Lake Shinji
There's a restaurant on site. Public spaces have free WiFi. The luxury Matsue Excel Hotel Tokyu also features a vending machine, dry cleaning/laundry services, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Matsue hotel is smoke free.

  • 163 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • No smoking on site
  • Dining venue
Matsue Excel Hotel Tokyu offers 163 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per night)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 1,800 for children
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2800 for adults and JPY 1800 for children
  • Self parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

How close is Matsue Excel Hotel Tokyu to the airport?

Matsue Excel Hotel Tokyu is 15.6 mi (47-min drive) away from the Yonago Airport (YGJ) airport, the closest popular airport to the property.

How much does it cost to stay at Matsue Excel Hotel Tokyu?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at Matsue Excel Hotel Tokyu on Jul 15, 2026 start from CA $126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matsue Excel Hotel Tokyu have an airport shuttle?

Airport shuttle services are not available at Matsue Excel Hotel Tokyu.

How close is Matsue Excel Hotel Tokyu to the beach?

This hotel is 9.4 mi (28-min drive) from Koura Beach.

Does Matsue Excel Hotel Tokyu offer free breakfast?

Free breakfast isn’t provided at Matsue Excel Hotel Tokyu, but full breakfast is offered for a fee of JPY 2800 for adults and JPY 1800 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Matsue Excel Hotel Tokyu?

No, there is no casino at this hotel.

What time is check-in at Matsue Excel Hotel Tokyu?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Matsue Excel Hotel Tokyu?

Free parking is not available at this hotel. Self parking is available for JPY 1200 per night.

Does Matsue Excel Hotel Tokyu have a pool?

Matsue Excel Hotel Tokyu does not have a pool.

Does Matsue Excel Hotel Tokyu have a restaurant?

Yes, there is a restaurant on site.

Does Matsue Excel Hotel Tokyu have a spa?

There are no spa services available at this hotel.

How close is Matsue Excel Hotel Tokyu to downtown Matsue?

Matsue Excel Hotel Tokyu is 0.2 mi away from Mihokan Onsen.

Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 393 out of 803 reviews
Rating 8 - Good. 293 out of 803 reviews
Rating 6 - Okay. 84 out of 803 reviews
Rating 4 - Poor. 20 out of 803 reviews
Rating 2 - Terrible. 13 out of 803 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Stacey Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by the train station and very friendly staff.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All aspects of our stay was good. Would stay again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Ajinkya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good service.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Toshiharu

Liked: Cleanliness, staff & service, property conditions & facilities
Over all it is a pretty good hotel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffets I've ever had
Stayed 5 nights in Jul 2025
Verified

8/10 Good

KutYee Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and comfort
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and front desk staff polite. Excellent location for accessing loop bus which is necessary to get around without using taxi's.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, nice and convenient. Free water and amenities.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, welcoming staff as soon as you walk in
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Japanese hotel room is cramped. But hotel located just across from railway station which has a variety of eating options.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very nice hotel. They gave us a free upgrade without even asking for it. The hotel and rooms are very well maintained and not dated.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was spacious and clean.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Zhixia

Liked: Cleanliness, staff & service, amenities
clean, polite and helpful
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Yumiko

Liked: Cleanliness, amenities
This hotel is located very near from JR Matsue Station, resultantly very convenient for moving to anywhere in and out of Matsue City.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good location with reasonable price

Good location with reasonable price
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lingyun

Liked: Cleanliness, staff & service, amenities
Very courteous and helpful, even with little English
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hideyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably most established in Matsue

The room is clean and comfortable. The location is close to the railway station and the limousine bus terminal. Quite convenient. Also staff are professional. Great stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Narumi

Liked: Cleanliness, amenities, property conditions & facilities
Clean Rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hidemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

David

Happy with our choice

This hotel is in a good location, is clean and comfortable, and has a kind and helpful staff.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Cheuk Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room in good condition
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mun Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Not far from the train station as well as the river Bay Area.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

HAMID

Liked: Cleanliness
Professional staff and location near JR Station. Rooms are very small in American standards and the photos on the website are not revealing the true dimensions.
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

Safar

Disliked: Staff & service, amenities, property conditions & facilities
Hotel is clean . Rooms are very small. Romm amenities are nit available in the rooms.
Stayed 1 night in Aug 2025