Ratings based on 839 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 14, 2024
Comment from Hotel Management
Mar. 16, 2024 by Jose Eduardo, Hotel Management
Dear guest, We appreciate your rating, and we are very sorry that we did not meet your expectations; a sincere apology for the inconvenience and we will be sharing it with the Management to improve our areas of opportunity; I hope we have the opportunity to serve you again soon.
by A traveller
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 8, 2024 by Jose Eduardo, Hotel Management
Dear guest, We appreciate your rating and comment, and we are very sorry that we did not meet your expectations; a sincere apology for the inconvenience and we will be sharing it with the Management to improve our areas of opportunity; I hope we have the opportunity to serve you again soon.
by A traveller
Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by Jose Eduardo, Hotel Management
Dear guest. Thank you for your rating and the time you took to share it, we are pleased to have met your expectations; Our staff is constantly training to offer unique and unforgettable experiences, we hope to see you again very soon. It will be a pleasure to have you stay with us again
by A traveller
Posted Feb. 29, 2024 on Hotels
We have nothing but great things to say about this place we are very happy with our stay. everything was beyond exceptional
Comment from Hotel Management
Mar. 2, 2024 by Jose Eduardo, Hotel Management
Dear guest. Thank you for your rating and the time you took to share it, we are pleased to have met your expectations; Our staff is constantly training to offer unique and unforgettable experiences, we hope to see you again very soon. It will be a pleasure to have you stay with us again
by A traveller
Posted Feb. 28, 2024 on Expedia
Great stay would definitely come back again.
Comment from Hotel Management
Mar. 2, 2024 by Jose Eduardo, Hotel Management
Dear guest. Thank you for your rating and the time you took to share it, we are pleased to have met your expectations; Our staff is constantly training to offer unique and unforgettable experiences, we hope to see you again very soon. It will be a pleasure to have you stay with us again
by A traveller
Posted Feb. 28, 2024 on Expedia
Ultra helpful staff especially to non-Spanish speaking guests. Very safe. There’s always a way to get where you need to go. The buffet breakfast incredible.
Comment from Hotel Management
Mar. 2, 2024 by Jose Eduardo, Hotel Management
Dear guest. Thank you for your rating and the time you took to share it, we are pleased to have met your expectations; Our staff is constantly training to offer unique and unforgettable experiences, we hope to see you again very soon. It will be a pleasure to have you stay with us again
by A traveller
Old school charm
Posted Feb. 27, 2024 on HotelsWonderful old school hotel; excellent food at affordable prices. Everyone is always having a great time there, with several beautiful pools, children’s activities and superb attentive service.
Comment from Hotel Management
Mar. 2, 2024 by Jose Eduardo, Hotel Management
Dear guest. Thank you for your rating and the time you took to share it, we are pleased to have met your expectations; Our staff is constantly training to offer unique and unforgettable experiences, we hope to see you again very soon. It will be a pleasure to have you stay with us again
by A traveller from Bonney Lake
Posted Feb. 27, 2024 on Expedia
It was in a perfect location; all the staff was very friendly!
Comment from Hotel Management
Mar. 2, 2024 by Jose Eduardo, Hotel Management
Dear guest. Thank you for your rating and the time you took to share it, we are pleased to have met your expectations; Our staff is constantly training to offer unique and unforgettable experiences, we hope to see you again very soon. It will be a pleasure to have you stay with us again
by A traveller
Posted Feb. 26, 2024 on Hotels
room smell moldy
Comment from Hotel Management
Mar. 2, 2024 by Jose Eduardo, Hotel Management
Dear guest. Thank you for your rating and the time you took to share it, we are pleased to have met your expectations; Our staff is constantly training to offer unique and unforgettable experiences, we hope to see you again very soon. It will be a pleasure to have you stay with us again
by A traveller
Posted Feb. 25, 2024 on Expedia
Everything was good
Comment from Hotel Management
Mar. 2, 2024 by Jose Eduardo, Hotel Management
Dear guest. Thank you for your rating and the time you took to share it, we are pleased to have met your expectations; Our staff is constantly training to offer unique and unforgettable experiences, we hope to see you again very soon. It will be a pleasure to have you stay with us again
