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Grand Hotel Melbourne

4.5 star property
Historic hotel near Melbourne Convention and Exhibition Centre

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Photo gallery for Grand Hotel Melbourne

Spa
Executive Studio Apartment
Lobby sitting area
Terrace/patio
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
33 Spencer St, Docklands, VIC, 3000
  • Place, SEA LIFE Melbourne
    ‪5 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment | Living area

Executive One Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Executive Studio Apartment

Executive Studio Apartment

9.6 out of 10
Exceptional
(16 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Apartment

Executive Two Bedroom Apartment | Living room

Executive Two Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 114 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment

Standard Studio Apartment

9.6 out of 10
Exceptional
(44 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard One Bedroom Apartment

Standard One Bedroom Apartment | Living room

Standard One Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Living area

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 114 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Melbourne

City center stay.At this Docklands hotel, you'll be within a 5-minute walk of Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne. Crown Casino and Marvel Stadium are also within half a mile (1 km).

What's nearby

  • SEA LIFE Melbourne - 5 min walk - 0.5 km
  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
  • Crown Casino - 5 min walk - 0.5 km
  • Marvel Stadium - 9 min walk - 0.8 km
  • Melbourne Central - 15 min walk - 1.3 km

Getting around

  • Southern Cross Station - 6 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Quarterhouse - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Schmucks - ‬5 min walk
  • ‪The Hardware Société - ‬3 min walk
  • ‪Byblos - ‬5 min walk

About this property

Grand Hotel Melbourne

Historic hotel near Melbourne Convention and Exhibition Centre
Grand Hotel Melbourne offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness center, a library, and a terrace are also featured at the historic Grand Hotel Melbourne. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 6 levels
  • Built in 1880
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (AUD 35 per day)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Grand Hotel Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I do not recall breakfast being offered.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2025

4/10 Poor

Jacqueline

Liked: Cleanliness, staff & service
No breakfast option
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms good for extended stays and cooking for yourself.
Stayed 3 nights in Oct 2025

10/10 Excellent

MANCHELLO F

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Sep 2025

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
An older building, but still very nice. Helpful staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greated straight aeat by friendly check in staff who had our room ready early. Room was clean with good view. Chocolates and welcome card was a nice touch
Stayed 1 night in Oct 2025

10/10 Excellent

Robynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as we travel to Melbourne via train it’s virtually next door to southern cross station.
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Sep 2025

10/10 Excellent

Adi

Stayed 1 night in Aug 2025

10/10 Excellent

Judith, Noosaville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional. Very accommodating and caring
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff smile and greet you by name, when you are coming or going. Stayed many times. Will stay more.
Stayed 2 nights in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dennis was excellent Manager, very helpful, cheerful and ready to assist.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

Loved our stay here! Great location, good value for money, big rooms, excellentfriendlyservice. Only complsint is thr bed was not comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Grand. Great location with easy access to train stations and trams. Staff were friendly. The heated pool was a bonus. The restaurant served fabulous Indian food in the evening and the Grain Store in Flinders Lane, that they recommended for breakfast, was superb. Definitely will stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building
Stayed 2 nights in Jul 2025

10/10 Excellent

Cheree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Stunningly beautiful building
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful hotel to stay with, staff are fantastic, the hotel is beautiful with so much character, every room appears slightly different but always comfortable and roomy. Easy walk to everything!
Stayed 2 nights in May 2025

10/10 Excellent

Nicola

Stayed 4 nights in Jun 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an excellent level of service
Stayed 2 nights in Jun 2025

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025