Hotel Chadstone Melbourne MGallery Collection

5.0 star property
5-star luxury hotel near Chadstone Shopping Mall, connected to a shopping center

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Photo gallery for Hotel Chadstone Melbourne MGallery Collection

Exterior
Restaurant
Exterior
Meeting facility
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1341 Dandenong Road, Chadstone, VIC, 3148
  • Place, Chadstone Shopping Mall
    ‪1 min walk‬
  • Place, Holmesglen Institute
    ‪17 min walk‬
  • Place, Outer Circle Rail Trail
    ‪7 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪41 min drive‬

Room options

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds

9.6 out of 10
Exceptional
(23 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Open Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Penthouse (Des Créateurs)

  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Luxury Penthouse (Des Stylistes)

  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

Malvern East stay.With a stay at this Malvern East hotel, you'll be within half a mile (1 km) of Chadstone Shopping Mall and 6 miles (10 km) of Caulfield Racecourse. Monash University is within 6 miles (10 km) and Brighton Beach is within 9 miles (15 km).

What's nearby

  • Chadstone Shopping Mall - 1 min walk - 0.0 km
  • Holmesglen Institute - 17 min walk - 1.5 km
  • Outer Circle Rail Trail - 7 min drive - 5.3 km
  • Crown Casino - 16 min drive - 17.0 km
  • Marvel Stadium - 18 min drive - 18.2 km

Getting around

  • Hughesdale Station - 18 min walk
  • Flinders Street Station - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 34 min drive

Restaurants

  • ‪New Shanghai Chadstone - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Laurent - ‬7 min walk
  • ‪Shanghai Red - ‬3 min walk
  • ‪PappaRich - ‬3 min walk

About this property

Hotel Chadstone Melbourne MGallery Collection

5-star luxury hotel near Chadstone Shopping Mall, connected to a shopping center
Hotel Chadstone Melbourne MGallery Collection offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A fitness center, spa services, and a library are also featured at the luxury Hotel Chadstone Melbourne MGallery Collection. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 12 levels
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Chadstone Melbourne MGallery Collection offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 95 per day; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 45 to 45 for adults and AUD 45 to 45 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping mall
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 45 to 45 for adults, and AUD 45 to 45 for children
  • Covered self parking fee: AUD 50 per day (in/out privileges)
  • Covered valet parking fee: AUD 95 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash, mobile payments, and Apple Pay. This property uses solar energy.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Hotel Chadstone Melbourne MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 607 reviews
Rating 8 - Good. 126 out of 607 reviews
Rating 6 - Okay. 45 out of 607 reviews
Rating 4 - Poor. 21 out of 607 reviews
Rating 2 - Terrible. 15 out of 607 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Renea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic, facilities and convenience to shopping centre was great. Would loved to have given 5 stars but the bed was ok but not great. Maybe you can invest in pillow tops for your mattress's and more comfortable pillows. I realise this is personal preference but the bed was too hard.
Stayed 1 night in Oct 2025

8/10 Good

Nirupa

Travelled with family, Business traveller
Liked: Amenities
Clean room. Slow check in
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

6/10 Okay

Nicole

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where good, arrived at 3:00 pm room not ready had to wait 15 minutes, had to advise front desk to clean room. We think room cleaning service needs to improve, but everything also was great, especially the buffet breakfast. Kids love the pool.
Stayed 3 nights in Sep 2025

10/10 Excellent

farooq

Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for a shopping trip to Chadstone. Great hotel. Only thing I didn’t like was the design of the bathroom. Theres no bench at all to put toiletry bags on or to do your makeup, theres just 2 sinks that look like they are plastic kegs with taps attached
Stayed 1 night in Sep 2025

10/10 Excellent

Samirali

Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great first time stay

We cannot fault our stay. The experience was top notch from the moment we walked in the door. The check in staff were amazing - super friendly with a can do attitude. The room was great. It felt luxe with the golden fixtures. We will definitely be back. Loved it!
Stayed 1 night in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and will be back, next time I’m in town.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kosta

Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was busy with young kids at end of shopping day but overall great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Lai Ying

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best to shop and nice hotel too, looks new and clean
Stayed 2 nights in Aug 2025

8/10 Good

Adrian, Tai Hang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except the bed mattresses were a bit soft and deformed on both sides. In the beginning, dental kit were missing, got two shaver kits instead.
Nice view from room
Stayed 7 nights in Aug 2025

8/10 Good

Eunjung

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Close to shops. Nice and clean but restaurant service very poor. No time given between entree and mains.
Stayed 1 night in Aug 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Juana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Aug 2025

8/10 Good

Bradley, Rowville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Have access to the shoping center was a definite plus. Activities within or around the hotel, like coupons to the moves or advice on bowling or other near by activites.
Stayed 2 nights in Aug 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! The staff were so friendly and helpful
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

10/10 Excellent

Adnan, Tarneit

Stayed 1 night in Aug 2025

10/10 Excellent

Bharatee Devi, Clyde North

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025