Note fondée sur 303 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 févr. 2019 sur Expedia
Hôtel construit en 1888, plein de charme et d'histoire. Très bien situé dans la Yarra Glen et entouré de vignoble. La chambre était propre, confortable et silencieuse. Salle de bain spacieuse et propre. L'hôtel possède un bar et un restaurant. Le petit déjeuner était inclus dans le prix de la chambre.
Je recommande définitivement cet hôtel.
Commentaires de Gestion de l’hôtel
14 févr. 2019 par Lisa, Gestion de l’hôtel
Dear Guest
Thank you, Merci Beaucoup
Kind Regards, Lisa - Reception
par un voyageur
Publié le 9 mars 2024 sur Hotels
This hotel is a great base for exploring the Yarra Valley. It's a quirky old building with many original Victorian features, including a very creaky main wooden staircase and an equally creaky four-poster bed (Melba suite). Antique furniture abounds, the lighting is dim and the reverse cycle AC effective. We were also able to park on the main street right outside the hotel, as we arrived after 2.30pm (it's a 3-hour zone until 5.30pm, then unrestricted), which was great as we had international-sized cases. We had no need for the provided earplugs, despite staying on the Friday night of a holiday weekend. The self-service continental breakfast included what appeared to be house-made preserved fruit and yoghurt (which were delicious) as well as some very fresh pastries, along with several types of toast bread, fruit juices and commercial cereals; barista coffee was included and made to order. We'd love to return.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Vince, Gestion de l’hôtel
Hi, Thank you for the kind review, we are really glad that you enjoyed your stay and hope to see you again in the near future.
par un voyageur
Publié le 9 mars 2024 sur Expedia
convenient for what we did
Commentaires de Gestion de l’hôtel
13 mars 2024 par Vince, Gestion de l’hôtel
Hi Jeral,Thank you for your kind review, we hope to see you again in the near future.
par un voyageur
Publié le 20 janv. 2024 sur Wotif
Nice and easy check in.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Vince, Gestion de l’hôtel
Thank you for your kind response. We look forward to hosting you again.
par un voyageur
Publié le 5 janv. 2024 sur Expedia
To be honest, our stay was curtailed by a water supply issue. We were told the water would be off for 4 hours so we found another hotel and checked out before our first night.
Andrew was very helpful and sympathetic to our plight and arranged a full refund.
As to the hotel itself, it was not as Grand as the name suggested. A bit run down and in need of a refurb.
Staff (in particular Andrew) were excellent though.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Vince, Gestion de l’hôtel
Thank you for your feedback, we are disappointed about not being able to host you for the duration of your stay but are incredibly thankful that you were understanding of the situation.
par un voyageur
Publié le 3 janv. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Vince, Gestion de l’hôtel
Thank you for your kind review, we look forward to hosting you again.
par un voyageur
Publié le 6 déc. 2023 sur Wotif
Good location
Commentaires de Gestion de l’hôtel
6 janv. 2024 par Vince, Gestion de l’hôtel
Thank you for your kind response. We look forward to hosting you again.
par un voyageur
Publié le 8 nov. 2023 sur Expedia
Very happy with our stay, comfortable room and big clean bathroom. Had everything we needed in the room for our stay. Was very happy with our breakfast. The hotel was charming
Commentaires de Gestion de l’hôtel
6 janv. 2024 par Vince, Gestion de l’hôtel
Thank you for your kind review. We are glad you enjoyed your stay and hope to see you again soon.
par un voyageur
Publié le 4 nov. 2023 sur Hotels
par un voyageur
Publié le 25 oct. 2023 sur Expedia
Staff very good. Restaurant was great. Large room with a comfortable bed
