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Four Points by Sheraton Memphis East

3.0 star property
3-star hotel near Lichterman Nature Center

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Photo gallery for Four Points by Sheraton Memphis East

Daily buffet breakfast for a fee
Suite, 1 King Bed with Sofa bed
Reception
Point of interest
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪14 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪19 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Memphis

Near the airport.You'll find Lichterman Nature Center and Audubon Park within 3 miles (5 km) of this hotel. Dixon Gallery and Gardens and Memphis Botanic Garden are also within 6 miles (10 km).

What's nearby

  • Lichterman Nature Center - 14 min walk - 1.2 km
  • The Crystal Shrine Grotto - 19 min walk - 1.7 km
  • Wolbrecht Tennis Center - 19 min walk - 1.7 km
  • University of Memphis - 9 min drive - 7.4 km
  • Graceland - 16 min drive - 24.2 km

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Seasons 52 - ‬10 min walk
  • ‪Red Pier - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panda Express - ‬8 min walk

About this property

Four Points by Sheraton Memphis East

3-star hotel near Lichterman Nature Center
Four Points by Sheraton Memphis East offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1216 square feet (113 square meters) and includes conference space. The business-friendly Four Points by Sheraton Memphis East also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Memphis hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 5 levels
  • 1216 sq ft of conference space
  • 113 sq m of conference space
  • Built in 1972
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Four Points by Sheraton Memphis East offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool
The property will be renovating from March 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Frequently asked questions

How close is Four Points by Sheraton Memphis East to the airport?

Four Points by Sheraton Memphis East is 11.2 mi (15-min drive) away from the Memphis International Airport (MEM) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton Memphis East?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Memphis East on Jun 7, 2026 start from CA $116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton Memphis East have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Memphis East.

Does Four Points by Sheraton Memphis East offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Memphis East, but buffet breakfast is offered for a fee of USD 12.95 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Four Points by Sheraton Memphis East?

No, there is no casino at this hotel.

What time is check-in at Four Points by Sheraton Memphis East?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Four Points by Sheraton Memphis East?

This hotel offers free self parking.

Does Four Points by Sheraton Memphis East have a pool?

Four Points by Sheraton Memphis East features an outdoor pool.

Does Four Points by Sheraton Memphis East have a restaurant?

Yes, there is a restaurant on site.

Does Four Points by Sheraton Memphis East have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Memphis East to downtown Memphis?

Four Points by Sheraton Memphis East is 10.8 mi away from Memphis.

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 450 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Emanuel

Stayed 1 night in Feb 2026

10/10 Excellent

Derrick

Stayed 1 night in Feb 2026

4/10 Poor

Jonathan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom door would not close all the way. The room smelt like mold. Bathroom was not clean. Dirt around the edge of the bathroom. No trash bags.
Stayed 2 nights in Feb 2026

10/10 Excellent

john

Stayed 2 nights in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Staff was incredibly courteous. Rooms were clean and shower was hot. Would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the room, the staff and the cleanliness of the entire hotel was awesome.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vicki

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was good and clean. The staff at the front desk was very helpful and personable. Would definitely recommend
Stayed 1 night in Jan 2026

2/10 Terrible

Lars

Liked: Cleanliness, amenities
Unbearable noise. Poplar Ave. (busiest highway in Memphis) splits at the hotel. 4 lanes close to hotel on one side and 4 lanes close to hotel on the other side. All rooms are on one side or the other. Constant traffic noise. Did not sleep either night. No hotel should be built on this site.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shania

Stayed 2 nights in Dec 2025

2/10 Terrible

Jeremy

Business traveller
Disliked: Staff & service, property conditions & facilities
Room was clean, bathroom had paint peeling off the walls. Wonderful view of the side of the roof ac unit. Breakfast wasn’t included and we were asked to pay $15 per person for reheated food. Would not recommend staying here.
Stayed 1 night in Dec 2025

6/10 Okay

Mark, Celina

Stayed 2 nights in Jan 2026

6/10 Okay

Stephanie

Liked: Staff & service, amenities
The staff was very friendly and helpful. The hotel needs an update and deep cleaning.
Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Stayed 1 night in Dec 2025

10/10 Excellent

Derrick

Stayed 1 night in Dec 2025

8/10 Good

Oluwatosin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With exceptionally friendly and helpful staff, comfortable sleeping arrangements and a convenient location, Memphis' Sheraton 4 Points is a place I would be happy to stay the next time I'm in town.
Stayed 3 nights in Dec 2025

10/10 Excellent

Roger

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location several times over the past 3 years. This recent trip was an absolute disaster! The bathroom was not cleaned upon check in. I notified the front desk and was moved to a new room. I wake up the next morning to shower only to discover the water pressure was terrible! Like drip terrible and I could not pull up the shower handle. Call downstairs again. Maintenance comes up to tell me the plumbing is old so I would need to pull on the shower handle really hard to turn it on. I still couldn’t get it to work. So I was then moved back into the room I was assigned originally. To my surprise the bathroom was still not cleaned. I turned the water on and I could literally see the dirt sliding down the tub sides and there was hair all over the shower walls. I was sick to my stomach and opted to just shower at my parent’s house. Also, there was so much dirt around the fixtures in the hall. But there was sadly entertainment…apparently the gentleman that was supposed to relieve the day clerk was very late. So the front desk clerk shared that she was tired of this and was leaving. She left with no one available to assist the quest. I’m certain this hotel has to be under new management. It’s definitely not the same hotel I experienced last year. I will never stay here again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Poornima, Sugar Land

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good
Stayed 2 nights in Nov 2025

10/10 Excellent

William, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try it - we loved it - friendlies people in Arkansas - property is well maintained- self serve ck in with private PIN
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel. The staff went above and beyond. I didn’t hear a peep in five days. They had complementary food a couple days. This was a good stay.
Stayed 2 nights in Nov 2025

4/10 Poor

Alexis

Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Stayed 1 night in Oct 2025