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Four Points by Sheraton Memphis East

3.0 star property
3-star hotel near Lichterman Nature Center

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Photo gallery for Four Points by Sheraton Memphis East

Daily buffet breakfast (USD 12.95 per person)
Suite, 1 King Bed with Sofa bed
Reception
Lobby
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5877 Poplar Ave, Memphis, TN, 38119
  • Place, Lichterman Nature Center
    ‪14 min walk‬
  • Place, The Crystal Shrine Grotto
    ‪19 min walk‬
  • Place, Wolbrecht Tennis Center
    ‪19 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Memphis

Near the airport.You'll find Lichterman Nature Center and Audubon Park within 3 miles (5 km) of this hotel. Dixon Gallery and Gardens and Memphis Botanic Garden are also within 6 miles (10 km).

What's nearby

  • Lichterman Nature Center - 14 min walk - 1.2 km
  • The Crystal Shrine Grotto - 19 min walk - 1.7 km
  • Wolbrecht Tennis Center - 19 min walk - 1.7 km
  • University of Memphis - 10 min drive - 7.4 km
  • Graceland - 15 min drive - 23.5 km

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Seasons 52 - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Four Points by Sheraton Memphis East

3-star hotel near Lichterman Nature Center
Four Points by Sheraton Memphis East offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1216 square feet (113 square meters) and includes conference space. The business-friendly Four Points by Sheraton Memphis East also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Memphis hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 5 levels
  • 1216 sq ft of conference space
  • 113 sq m of conference space
  • Built in 1972
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Four Points by Sheraton Memphis East offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Pet friendly
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 12.95 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool
The property will be renovating from February 9 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 444 out of 1002 reviews
Rating 8 - Good. 328 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Mark, Celina

Stayed 2 nights in Jan 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staf was friendly and nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Tasfia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was quite good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2025

8/10 Good

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service
na
Stayed 1 night in Oct 2025

10/10 Excellent

María alejandra

Stayed 2 nights in Oct 2025

4/10 Poor

Freda

Stayed 2 nights in Oct 2025

10/10 Excellent

William O

Liked: Cleanliness, amenities
Great value. Nice room. Convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Keisha, BALDWIN

Travelled with family
The conditions were subpar. We asked for additional blankets and sheets they did not have any. We were told to wait until the morning. When the morning came we inquired again and was met with an abrupt “how many beds do you have? Front desk staff were professional but not friendly. Housekeeping was very friendly and polite. Bathtub was stopped up, water pooling in the tub. Extra cot very uncomfortable and was charged for cot and also charged at extra person fee. Overall not worth the money charged for the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good AC and Breakfast was good
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 204 AC makes a loud noise when turning on and the bathroom tub drain slowly. Overall the hotel met my needs.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Easy check in. Clean room. Just right for a quick overnight stay
Stayed 1 night in Oct 2025

10/10 Excellent

Iris

Stayed 1 night in Oct 2025

10/10 Excellent

Samir

Stayed 3 nights in Sep 2025

6/10 Okay

Leslie

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had purchased a $50 cake which requires refrigeration and gallon of milk. The frig never got cold enough despite calling the staff to assess. In the past we were provided extra plus blankets. This time they gave us uncomfortable comforters. I would have brought my own blankets had I known. I addrssed these issues when we left and was told people walked off with the nice stuff. The beds were so uncomfortable that my back hurts,
Stayed 1 night in Oct 2025

10/10 Excellent

Meltavius

Stayed 1 night in Sep 2025

10/10 Excellent

Velma

Liked: Staff & service
Room clean, staff very nice, air conditioning worked perfect, parking adequate but difficult to get out.
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

4/10 Poor

Bruce

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
HVAC was programmed for energy saving and thermostats won’t function in room. After a couple hours programming in thermostats came back to working. Breakfast is a charge and is mediocre. Staff friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025