Ratings based on 250 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
"Almost" 4 stars
Posted Sep. 24, 2023 on HotelsTypical big hotel for vacation
Common facilities would definitely support the 4 stars, much less the rooms.
Breakfast is super-abundant, but the quality is to be improved.
by A traveller
Posted Sep. 23, 2023 on Expedia
This hotel is in clear need of a refurb. The staff were not particularly helpful given that our flight was delayed by 3 hours. The person checking us in said he had cashed up for the evening and was therefore reluctant to let me pay by card and wanted cash. No parking spaces near the hotel. Hotel had spaces but there was a €12.50 charge so had to go off in search of a space in the town. Given that we were 3 hours late and it was 1am not a great welcome !
by A traveller
Posted Aug. 26, 2023 on Expedia
Average room and food, but great pool, beautiful beach and excellent staff
Comment from Hotel Management
Sep. 8, 2023 by Guest Experience Department, Hotel Management
Dear Mr. Craig,Thank you for your feedback. We are glad to know you enjoyed your stay with us. Your words will be passed onto our staff.Looking forward to see you again,Guest Experience Department
by A traveller
Posted Jul. 10, 2023 on Expedia
I booked this hotel because it says ‘free self parking’ but then once I got there, I found out the parking was paid: 16 euros/day. All the lifts didn’t smell very nice, but apart from all these things, the breakfast was yummy, with a lot of options. Good location as well, since there’s a good beach near by.
Comment from Hotel Management
Aug. 21, 2023 by Guest Experience Department, Hotel Management
Estimada Sra. Sarti,Gracias por su comentario y valoración. Nos alegra saber que ha disfrutado su estancia en Sol Milanos Pingüinos y de nuestro buffet de desayunos. Respecto al parking, fuera de nuestras instalaciones es común encontrar lugares vacíos dónde estacionar. Nuestro personal está encantado de indicarle dónde. Tomamos nota de su experiencia en los ascensores para tratar de mejorar.Esperamos verla de nuevo,Guest Experience Department
by A traveller
Everything comfortable and close to the beach
Posted Jul. 9, 2023 on HotelsRight on the beach and nice big pool , some. Nice restaurants nearby. Hotel breakfast is a bit hit and miss but it does the trick.
Comment from Hotel Management
Aug. 21, 2023 by Guest Experience Department, Hotel Management
Dear Mr Darragh,Thank you for your review and comment. We are glad to hear that you enjoyed your stay at Sol Milanos Pingüinos, in particularly our swimming pool. We take note of your opinion about the breakfast in order to improve it.We look forward to seeing you soon,Guest Experience Department
by A traveller
2 star at best
Posted Aug. 28, 2021 on HotelsThe hotel is old and in poor condition. We booked a standard room with balcony and we’re given a ground floor room with terrace looking into the smoking area. In order to get another room we were forced to pay for an upgrade, where we got an identical room but on a higher floor. The rooms are very tired snd very old fashioned. The air conditioning in both rooms was noisy.
Resturant is fine but many of the windows have been bolted shut so it gets very hot. The buffet is nice but ALL drinks are extra.
Pool nice snd location on the beach is great.
This is realistically a 2 star hotel snd should cost accordingly.
I would not recommend or ever go back.
by A traveller
Room with balcony looking to the entrance!
Posted Aug. 23, 2021 on HotelsWe booked our room with balcony in a hotel with 600rooms with balcony looking to the sea. But our room booked we discovered was a standard room with balcony looking to the entrance where everyone could see inside. Very disappointed to the manner Hotel. Com has sealed this room
by A traveller from London
Posted Aug. 6, 2020 on Expedia
Easy access to the beach, nice swimming pool, good location
Comment from Hotel Management
Sep. 13, 2020 by Sofia, Guest Experience Manager, Hotel Management
Dear AngryBird,
Many thanks for taking the time to explain how you experienced and for sharing it with others. We are thrilled that you loved the hotel and had a wonderful holiday spent here. We are so happy that you enjoyed the swimming pool, the beach and the location
We would be honored to have you return for another holiday with us. We truly hope to see you soon!
Best regards,
by A traveller from Palm Desert, CA
Posted Oct. 20, 2019
We stayed for 10 days at the end of September 2019. We had half board which is breakfast and dinner. The third night my wife got severe food poisoning from a piece of smoked salmon on the evening buffet. She spent the next 48 hours in bed. The food was mediocre at best, the grilled fish and meats bland. The staff at the front desk were unhelpful except for one. One front desk person said" We're a three star hotel. We don't arrange transfers for our guests" when I asked for assistance contacting our ride service as I didn't have a phone and my I-pad would not load the vendors website. Which brings us to the amenities: The "business center" has a computer but you have to buy a "ticket" at the front desk in order to access the computer. Printing involves e-mailing your file to them and they print it out. There is no laundry facility if you want to do your own laundry. There are no restaurants, just a bar. The wine by the way is mediocre as well.
The only bright spots are the location, right on Son Bou Beach and the housekeeping staff. They were friendly, very service oriented and our room when we had it done was done very well. The view from our room was outstanding but the room is very, very small with one arm chair that,frankly, was for a small child. I would revisit Menorca and Son Bou beach but I would not stay at this reort nor any others they manage.
by A traveller
Posted Sep. 24, 2019 on Expedia
The rooms could do with a little bit of updating, but the rest of the hotel was good. Very close to a lovely beach. Lovely swimming pool, with Lifeguard. Food was good. Evening entertainment was varied sited all tastes.
