Note fondée sur 580 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mars 2024 sur Expedia
beautifully appointed
terrific color patterns
unique designs and space
staff were very friendly
Commentaires de Gestion de l’hôtel
8 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
We appreciate you staying with us here at El Capitan Hotel, William! Thank you so much for pointing out some of the distinct features we have here. Our property is certainly one of a kind and it's great that you enjoyed it. .Look forward to welcoming you back for many more stays!
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
Thanks for sharing this picture, Julie! Our in-room record players are certainly a unique feature that we offer here at El Capitan Hotel, we're glad you enjoyed it.
par un voyageur
Publié le 3 mars 2024 sur Expedia
The overall package was amazing! Clean, great amaeneties and food.
5 start
Commentaires de Gestion de l’hôtel
8 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
So happy to hear about your fantastic stay with us here at El Capitan Hotel, Faustino! Our goal is to deliver a 5 star guest experience across the board, and it seems like we hit our mark during your most recent stay. Can't wait to see you next time!
par un voyageur
Publié le 2 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
Thanks for the great rating, Daniel! Can't wait to welcome you back again here at El Capitan Hotel!
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
Thank you for your great rating Sean! It's fantastic to see your stay here at El Capitan Hotel was enjoyable. We look forward to many more future visits.
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
Thanks for staying with us here at El Capitan Hotel, Javier! See you next time!
par un voyageur
El Capitan - The Best of Merced
Publié le 29 févr. 2024 sur HotelsIn my opinion this hotel is Merced's finest. It is beautifully decorated and conveniently located. The rooms are very clean, and majority of the staff was very nice. I found the female desk staff to be unfriendly and not very helpful. However, the male staff members were extremely helpful and had a great attitude. The Seabird restaurant is excellent and the cafe off the lobby is very convenient.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
Thank you very much for your feedback, Desiree. While it seems as though you had an enjoyable stay for the most part - I do understand not all your encounters with staff were exceptional. We strive to provide every guest with a welcoming and hospitable environment, and we will use your review as an opportunity to improve in that aspect.We'd love to welcome you back here to El Capitan Hotel soon!
par un voyageur
Absolutely stay here
Publié le 29 févr. 2024 sur HotelsI never write hotel reviews and stay in too many of them for work. This place is fantastic and I hope to be back soon
Thanks!
Commentaires de Gestion de l’hôtel
1 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
Well we surely appreciate you taking time to leave us your feedback, Bart! Your satisfaction means the world to us, so it's great to see you had such an enjoyable stay. See you next time!
par un voyageur
Publié le 26 févr. 2024 sur Expedia
The property was awesome!
Commentaires de Gestion de l’hôtel
1 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
Thank you for those kind words, Johnny! Please come back and visit soon!
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Ryan Anderson, Guest Experience Manager, Gestion de l’hôtel
Thank you for your rating, Dennise! We hope for the opportunity to welcome you back for an even better stay with us here at El Capitan Hotel.
