Note fondée sur 959 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
18 avr. 2019 par manager, Gestion de l’hôtel
Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.
par un voyageur
Publié le 18 juin 2024 sur Expedia
par un voyageur
Publié le 18 juin 2024 sur Expedia
-Bathroom in my room kept getting stuck every time I went open it.
-Why do I need fill out information to use wi-fi when other hotels provide it for free as package deal when you place your reservation?
par un voyageur
Publié le 29 mai 2024 sur Expedia
It looked like the room hadn’t be cleaned. Hair in the bathtub as well has bugs. Nightstand was sticky. Wouldn’t stay here again.
Commentaires de Gestion de l’hôtel
30 mai 2024 par Ethan, Gestion de l’hôtel
Dear Michael,Thank you for bringing your concerns to our attention. We sincerely apologize for the cleanliness issues you encountered during your stay. What you described is far below our standards, and we deeply regret that your experience was so disappointing.Please be assured that we take cleanliness very seriously, and your feedback will be addressed immediately with our housekeeping team to prevent this from happening in the future. We strive to provide a clean and comfortable environment for all our guests, and it is clear that we did not meet those expectations during your stay.We understand your frustration and disappointment and apologize for any inconvenience this may have caused you.Thank you again for your feedback. We hope to have the opportunity to restore your faith in our property.Sincerely,EthanHotel Managment
par un voyageur
Great Experience
Publié le 26 mai 2024 sur Hotelspar un voyageur
Publié le 21 mai 2024 sur Expedia
It was nice
par un voyageur
Publié le 20 mai 2024 sur Expedia
par un voyageur
Publié le 18 mai 2024 sur Expedia
Couldn’t sleep because every time the elevator went up and down there was a loud squealing noise that you could hear clearly in our room. In addition, there were people yelling in the halls in the early morning. Finally, the front desk man working when we checked out was very nice but the lady that checked I is in was curt/rude.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Ethan, Gestion de l’hôtel
Dear Brian,Thank you for sharing your experience with us. We deeply regret the disturbances you encountered during your stay.We apologize for the noise from the elevator and the disruptions caused by other guests in the hallways. Your comfort is important to us, and we will investigate these issues to find appropriate solutions.Additionally, we are sorry to hear about the inconsistent service you received from our front desk staff. We strive to provide friendly and courteous service at all times, and we will address this matter with our team to ensure a more positive experience for our guests.Thank you for your feedback. We hope you will give us another opportunity to provide you with a better stay in the future.Sincerely,Ethan Hotel Management
par un voyageur
Publié le 6 mai 2024 sur Expedia
We loved staying at this hotel, during our stay part of our sink broke and the staff handled the situation amazingly. I will definitely stay here again!!
par un voyageur
Publié le 3 mai 2024 sur Expedia
No free continental breakfast, coffee was only offered to the public in the mornings and you had to pay to watch TV.
